The Director of Wellness is responsible for the management and organization of the wellness department. This responsibility includes the management of staff, budgets, services, documentation, resident care, clinical protocols, monitoring labs, quality assurance and regulatory compliance. Nurses will perform only those tasks within the state regulations for assist living and within the scope of their applicable board of nursing. The Director of Wellness ensures that policies and procedures established by Blake Management are implemented and maintained consistently.
Scope & Status: Exempt
The Director of Wellness reports directly to the Executive Director. The Director of Wellness participates in the daily morning leadership meeting and acts as a manager-on-duty when needed and may be delegated to act as the temporary Executive Director during his/her absence.
Relationships:
Supervision of staff and coordination with individuals includes the following:
a. Key management staff, department leaders and direct care staff
b. Consultants and/or Vendors
c. Physicians, Nurses and Health Care Providers
d. Residents, family members, support groups and referral sources
e. Federal, County, State and City officials
Qualifications:
To perform this job successfully, an individual must be able to perform and complete each essential duty satisfactorily, have excellent communication and language skills which promote positive interaction and effective communication with residents, health care providers, responsible parties, family members, and community personnel, and must have and maintain a high level of confidentiality. Employees must meet all specific state and federal regulations for assuming the position of a Nursing Supervisor at a congregate assisted living facility. In addition, the individual must have adequate experience in business management and leadership in health care. Experience working with the Geriatric population is required, as well as an on-going formal training program. The following certifications, registration and training are required for this position: valid licensure as a licensed practical nurse and/or a registered nurse; current CPR, First Aid and Standard Precautions Certification; high school diploma; graduate of an accredited nursing college or university. The nurse must be in good-standing with the Board of Nursing.
The Director of Wellness models the values and core purpose of Blake Management.
Areas of Responsibility:
1. General
a. Assists the Executive Director in developing the annual budget as it relates to the Wellness Department. Maintains expenses according to budget and census.
b. Assists in the development and implementation of policies and procedures as they relate to the wellness department, risk management and resident care.
c. Promotes a positive, respectful, and supportive environment for all residents, co-workers, families and guests. Models effective communication with other team members and residents.
d. Assists in the welcome, assessment(s) and orientation of new residents. Performs re-assessments as delegated by the Executive Director.
c. Wears an identification badge with licensure credential while on duty.
d. Practices excellent time management skills and completes tasks according to physician orders within company established time frames. Supervises and provides training to nurses and personal assistants.
e. Participates and represents the wellness department during daily staffing meetings. Ensures effective communication occurs between wellness employees assigned to different shifts. Assist with the coordination and implementation of staffing schedules. Responds to employee “call-offs” and problem solves to ensure that adequate staff are present to provide care according to state and company required staff-to-resident ratios and according to the level of acuity. Effectively manages wellness labor hours.
f. Maintains state and federal regulations and actively participates during regulatory surveys and reviews. Reports any deficient practice immediately to the Executive Director and VP of Wellness. Provides immediate corrective action strategies that promote regulatory compliance and promotes resident well-being.
g. Responds to state requests for information within the state required time frames. Immediately notifies the Executive Director regarding any federal, state or local agency request(s) for information.
h. Adheres to the Resident Bill of Rights and promotes dignity and respect among all residents and care givers.
i. Attends in-service and monthly staff meetings. Provides training as requested by the Director of Wellness. Develops and implements performance improvement plans for wellness employees.
j. Maintains current valid license to practice nursing.
k. Maintains working knowledge of fire and disaster plans and has working knowledge of their own responsibilities under emergency conditions.
l. Reports to work according to schedule and company policies, including severe weather situations. Assists with ensuring staff schedules are maintained and adequate staff are present to perform all necessary tasks to ensure resident safety and well-being.
m. Expands personal development, skills and critical thinking in nursing as it relates to the supervising and management of care to older adults in a long-term care setting.
n. Ensures clinical files are maintained according to state regulations and company policy.
o. Coordinates purchasing of medical supplies and durable medical equipment.
2. Resident Services and Continuity of Care
a. Provides organizational structure and ensures effective and efficient daily operations.
b. Accomplishes duties observing all appropriate safety practices and policies. Models professionalism and compassion for other team members and guests.
b. Delegates authority and tasks to qualified staff according to state law and regulations.
c. Recognizes changes in residents’ conditions, reports changes promptly to the Executive Director and VP of Wellness and communicates changes and action taken to the family as appropriate and notifies physician according to company policy and procedures.
d. Utilizes wellness department systems to review lab results, document resident care and monitor resident health status. Ensures that current medical information is promptly communicated to other team members. Ensures that all wellness employees are actively and effectively participating in shift change meetings, case conferences and care updates.
e. Obtains and records accurate vital signs. Ensures that vital signs are obtained by other staff members and that related documentation is current and accurate in the clinical record.
f. Utilizes progress notes and communication forms effectively and in a timely manner. Provides spontaneous and planned training to other nursing staff.
h. Assists residents with activities of daily living as needed.
i. Administers medications according to physician orders. Performs documentation according to the state Board of Nursing and company policy and procedures.
j. Obtains and documents resident weight according to the service plan, state regulations and physician orders.
k. Obtains vital signs prior to administering blood pressure and cardiac medications according to physician’s orders.
l. Provides treatments, including but not limited to wound care, Accu-Cheks, injections, eye drops, ear drops, and general respiratory treatments according to physician’s orders and within the scope of the state board of nursing and the MS Department of Public Health for Assisted Living Facilities.
m. Consults with the VP of Wellness and/or the Executive Director to determine whether specific treatments require the use of external resources, such as home health care, outpatient rehabilitation, hospice, DME or if discharge to an institution providing a higher level of care is necessary.
n. Observes for any signs of resident abuse, neglect or exploitation. Reports and responds to any suspected, alleged and/or actual abuse according to company policy and state regulations.
o. Reports, documents and responds to incidents and urgent situations according to company policy. Implements corrective action immediately to promote resident safety and wellness.
p. Provides follow-up, intervention and supervision for residents who have had a recent change in condition. Communicates effectively and documents all actions taken.
q. Promotes resident safety and implements fall prevention programs.
r. Promotes and assists residents participating in memory enhancement and performance improvement programs.
s. Assists with activities as requested by the Executive Director or the VP of Wellness.
t. Implements and performs duties necessary to maintain a clean environment that promotes well- being.
u. Implements effective and efficient tracking systems for physicians’ orders and service delivery; including but not limited to: scheduling and tracking mechanisms for labs for medication monitoring according to physician’s orders and best practice (anti-coagulants; neuro; cardiac; etc.), activities of daily living (hygiene/grooming; incontinence; supervisory); assessments and evaluations; therapies; reorder of medications; med cart reviews; ancillary health care services.
v. Maintains an efficient and organized filing system.
w. Responds to state requests for information within the state required time frames. Immediately notifies administrator regarding any federal, state or local agency request(s) for information.
x. Utilizes company clinical software system effectively to update assessments and monitor resident care.
y. Notifies Executive Director, VP of Wellness, Regional Director of Operations and Chief Operations Officer promptly when a state or federal inspection or survey is in progress.
3. Staffing
a. Hires qualified staff and provides training to new hires. Training may include, but not limited to, conducting skill competency tests. Supervises, evaluates and ensures fair treatment to all staff.
b. Is available for emergencies (including a severe inclement weather event) as they arise and ensures on-call 24/7 nurse coverage for the community.
c. Provides training, counseling, coaching and performance improvement plans as necessary and according to company policy and procedures.
d. Develops staffing schedules to ensure that residents’ needs are met, that staffing levels remain above the state requirements, and staffing levels meet budget and census requirements.
e. Responds promptly to calls regarding staffing shortages and ensures adequate trained staff are on-site to provide resident care according to the current census and level of acuity.
4. Critical Success Factors
a. Models teamwork and consistently demonstrates professional and compassionate care. Ensures adherence to the resident bill of rights.
b. Ensures that appropriate follow-up is performed and documented for incident reports and changes of conditions in residents’ health status. Reports any significant changes to VP of Wellness, Executive Director, Regional Director of Operations, and family members.
c. Participates and directs staff during fire safety and elopement drills according to company policy and governmental regulations.
d. Maintains current consultant relationships and service contracts as required.
e. Performs daily rounds to monitor staff performance and resident care.
f. Directs, supervises, documents and enforces resident care according to physician’s orders.
g. Utilizes progress notes effectively to show coordination of care.
h. Implements a quality assurance program designed to improve resident care and documentation. Utilizes the community alert call software system daily to monitor employee response to resident needs.
i. Performs comprehensive initial assessments and takes the lead role during the admission process as it relates to resident care, safety and well-being. Ensures level of care is according to actual delivery of service and resident needs.
j. Recommends to the Executive Director matters and issues requiring policy decisions and/or changes. Recommendations may include, but are not limited to, resident acceptance.
5. Leadership
a. Assumes overall leadership and administrative responsibilities for the wellness department and assumes the role as a temporary Executive Director during his/her absence.
b. Delegate responsibilities in accordance with short-term and long-term objectives.
c. Develops positive working relationships with staff, residents, resident representatives, health care providers and volunteers. Conducts family meetings related to resident care and well- being.
d. Actively advocates for superior care and promotes service excellence.
e. Schedules quarterly staff development training meetings for nursing staff.
f. Participates in marketing events and provides tours as requested by the Administrator.
6. Regulation and Policy Compliance
a. Ensures that Blake Management policies and procedures are followed.
b. Maintains Federal, State, County and City regulations.
c. Schedules and coordinates Resident Advocacy Meetings and IDT meetings according to policy (bi-annual).
Physical, Sensory & Mental Requirements:
Primary Physical Requirements:
1. Lift up to 10 lbs.: Frequently required to lift medical charts, supplies, and residents’ personal items, i.e., clothing and food items.
2. Lift 11 to 25 lbs.: Occasionally may be required when dealing with boxes, files or medical equipment.
3. Lift 26 to 50lbs.: Occasionally required when assisting with resident care.
4. Lift over 50 lbs.: Required when transferring a non-ambulatory resident weighing over 100 pounds. Two aids are typically utilized when resident is unusually heavy or combative. Employee must follow specific protocols related to individual resident’s care and transfer procedures.
5. Reach above shoulder height: Occasionally occurs when reaching for medical records, supplies, and linens located on shelves.
6. Reach at shoulder height: May be required when assisting residents in eating, when changing bed linens, when taking vital signs, providing treatments and when assisting with certain activities of daily living.
7. Reach below shoulder height: Occasionally occurs while providing treatments, taking vital signs and/or assisting with activities of daily living.
8. Push/Pull: Frequently required when assisting a resident in a wheelchair: which rolls easily across tile or carpeted floor.
Hand Manipulation:
1. Grasping: Frequently grasping while working with files, answering the phone, assisting during resident care and/or completing documentation.
2. Handling: Assisting with residents’ personal items, blood pressure gauge, thermometer, and other equipment related to activities of daily living.
3. Supplies and Equipment: Blood pressure gauge, thermometer, wound care supplies, diabetic supplies, syringes and other nursing care items.
Other Physical Consideration:
1. Twisting: Occasionally may occur while transferring resident.
2. Bending: Frequently occurs while taking vital signs, assisting residents in activities of daily living.
3. Squatting: Occasionally may occur while communicating with a resident in a wheelchair and/or when assisting with certain activities of daily living.
4. Kneeling: Occasionally may occur while assisting with resident care.
5. Stair Climbing: Occasional. Elevators are available.
6. Sit-to-Stand: Frequent.
7. Sitting: Frequent for long periods, occasionally up to 2 to 3 hours at a time.
Work Surface:
1. Varies from carpeting, vinyl to tile. When seated, typically an office-type chair.
Cognitive and Sensory Requirements:
1. Talking: Necessary for communicating with residents, family members, other aides, and other members of the community. Must be able to speak English fluently.
2. Hearing: Necessary for taking instruction from physicians and requests from residents. Must be able to understand English fluently.
3. Sight: Necessary for doing job correctly and effectively. Must be able to write and read English fluently.
4. Smelling: Smelling is required for accurate maintenance and detection of wounds, urinary tract problems, etc.
5. Reading and writing: Necessary for written communication and following written instructions
Join us as we create a vibrant community where residents thrive through compassionate care led by passionate professionals like you!
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
