Top 4 Noc technician Jobs in Greenville Sc

NOC Technician I- SC
Communication Technology Services (CTS) —Greenville, SC
- $20 - $25 an hour
- Full-time
- Travel
- In-person
- Communication skills
- Paid holidays
- Health insurance
NOC Technician II
Communication Technology Services (CTS) —Greenville, SC
- $25 - $30 an hour
- Full-time
- Mid-level
- Analysis skills
- Travel
NOC Technician - Asheville, NC
DartPoints —Greenville, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
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Security Operations Analyst
E2E Networks —Welcome, SC
Exposure to cybersecurity tools used in cloud and enterprise environments. Is eager to explore and learn cybersecurity tools and methodologies.
Help Desk Support Specialist III
State of South Carolina —Greenville County, SC
Serves as liaison for Court Reporters and Networking addressing audio/video (AV) and networking issues that may occur in courtrooms across the state.
$54,192 - $67,740 a year

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NOC Technician I- SC

Communication Technology Services (CTS) -
Greenville, SC

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Job Details

Full-time
$20 - $25 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Life insurance

Qualifications

Communication skills
Entry level

Full Job Description

Communication Technology Services (CTS) is one of the largest integrators and managed service providers for enterprise cellular networks in the U.S., specializing in the design, installation and support of Distributed Antenna System (DAS), Small Cell, and 4G/5G Private Wireless Networks for Enterprise. We have multiple openings for NOC Technician I in the Greenville, SC region. We are seeking candidates ready to take the next steps in their wireless career. We work ON-SITE on a rotating, " PANAMA SCHEDULE" working one of two possible shifts:

7:30 AM - 7:30 PM OR 7:30 PM - 7:30 AM

Must have work experience supporting customers with a Service Level Agreement (SLA), a formal contract between a service provider and a client that defines expected service standards: IT, cloud services, and vendor management.

The NOC Technician I is responsible for monitoring, troubleshooting, and ensuring the stability of supported wireless infrastructure through strong customer engagement and incident management. This role requires strong customer service skills, attention to detail, and the ability to track and follow up on tickets to ensure timely issue resolution.

Primary Responsibilities:

Monitor all supported wireless infrastructure and provide level-one troubleshooting to ensure system stability.
Create, track, and manage trouble tickets for system alarms, ensuring proper documentation and timely resolution.
Communicate with customers, field technicians, and internal teams to provide updates, resolve issues, and follow up on service requests.
Ensure that contractual Service Level Agreements (SLAs) are met by coordinating and following up with local personnel for prompt issue resolution.
Assist in data collection and trend analysis to identify recurring issues and proactively address potential system failures.
Assist in the process of auditing and updating equipment configurations in the monitoring system to reflect current DAS system configurations.
Maintain and update NOC site documentation to ensure accurate information is available for all supported systems.
Mentor regional technicians on proper ticketing procedures and driving best practices for incident resolution.
Process and track RMAs and spare equipment, assisting with asset management to maintain inventory accuracy.

Required Skills:

Previous experience in a Network Operations Center (NOC) or technical support role.
Strong customer service mindset with excellent verbal and written communication skills.
Ability to effectively track, prioritize, and follow up on trouble tickets until resolution.
Strong attention to detail with a commitment to completing projects and documentation thoroughly and efficiently.
Proficiency in Windows, Microsoft Office Suite (Word, Excel, Outlook), Visio, and iBwave platforms.
Ability to travel as required (~15%).

Preferred Experience:

Familiarity with DAS equipment and wireless infrastructure.
Knowledge of ticketing systems and SLA requirements.

Education

A+, Security +, Network +, Server +, or equivalent accredited certifications/degree are a plus.
CTS Network Operations Center

Pay Rate of $20-$25 per hour commensurate with experience

This position is full time and includes Company Benefits (Medical, Dental, FSA, 401(k), LTD/ STD, Life Insurance. Paid Time Off and Paid Holidays).

Apply Now

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noc technician jobs in greenville sc

NOC Technician I- SC

NOC Technician II

NOC Technician - Asheville, NC

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