Top 4 Patient advocate Jobs in Greenville Sc

HYBRID Patient Advocate, Corporate, PT, Day 12:30p-4:30p
Prisma Health —Greenville, SC
- Part-time
- Computer literacy
- Writing skills
- Basic math
Care Advocate - Care Delivery
Wider Circle —Greenville, SC
- $19.31 - $22.18 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Patient Care Advocate
1-on-1 Care Services —Greenville, SC
- $14 - $16 an hour
- Overtime
- In person
- Background check
- Caregiving
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
4d
Registered Nurse (RN), Certified Oncology Nurse Navigator, PRN, Days
Prisma Health —Greenville, SC
- PRN
- Nursing
- RN License
- Hospital

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CFSP Managed Care Coordinator - Henderson County
Elevance Health —Hendersonville, NC
Location: Field: This field-based role in Henderson County (Hendersonville), enables associates to primarily operate in the field, traveling to client sites or…
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HYBRID Patient Advocate, Corporate, PT, Day 12:30p-4:30p

Prisma Health -
Greenville, SC

Apply Now

Job Details

Part-time

Qualifications

Employee relationship building

Full Job Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Represents Prisma Health with patients, families, and visitors in responding to concerns. Partners with senior patient advocates, patient safety, quality and risk management to address more clinically focused and complex concerns. Coordinates the resolution of complaints and grievances with leaders and physicians across the continuum of care including acute, post-acute, and ambulatory care settings in compliance with CMS guidelines and other regulating bodies. At all times, models exemplary patient experience and professionalism.

Hybrid, PT position, Mon-Fri 12:30p-4:30p.

Essential Functions

All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.
Complaints and Grievances: Responds to concerns received via phone, in person and in writing. Coordinates prompt, sensitive, and professional resolution to each concern, tracking and monitoring actions taken by those involved in investigating the complaint. Partners with patient safety, quality and risk management to address more clinically focused complaints and grievances. Ensures all regulatory guidelines are followed. Appropriately tracks concerns in the electronic event reporting system. Produces applicable reports to track progress
Service Recovery: Serves as a liaison between providers, team members and patients/families to facilitate two-way communication, support, and information. Responds to difficult situations with patients/families across the continuum of care using service recovery methodologies such as de-escalation to resolve concerns. Effectively coach leaders and team members in service recovery methodologies to reinforce the importance of resolving concerns at the point of care.
Self-Accountability: Is self-motivated, meets deadlines, and is highly reliable in keeping assigned meeting times with teams and leaders on a regular cadence.
Engagement: High degree of self-awareness with the ability to adapt to an individual's or group's needs by meeting them where they are. Models' exemplary patient experience and professionalism at all times. Effectively teams across the organization, while demonstrating characteristics that support a psychologically safe environment. Participates in Patient Family Advisory Councils and organizational committees as assigned.
Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, director or executive.

Minimum Requirements

Education - Bachelor's degree in Psychology, Social Work or other related field of study.
Experience - Three (3) years of Customer Service, Patient Advocacy, Conflict Management, and/or Healthcare Experience

In Lieu Of

In lieu of a bachelor's degree equivalent combination of work and academic experience may be considered.

Required Certifications, Registrations, Licenses

Knowledge, Skills and Abilities

Strong interpersonal communication skills (written and verbal)
Strong time management and organization skills
Basic knowledge of CMS Conditions of Participation
Ability to handle multiple projects in a face paced environment
Confident positive attitude
Appreciation of diversity and multiculturalism
Ability to work independently and build working relationships throughout the organization
High Emotional Intelligence
Ability to juggle between local and corporate responsibilities
Knowledge of office equipment.
Proficient computer skills
Data entry skills
Math skills

Work Shift

Day (United States of America)

Location

Prisma Health Corporate Office

Facility

7001 Corporate

Department

70018010 Clinical Care Experience - Patient Advocacy

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Apply Now

Refine Your Search

patient advocate jobs in greenville sc

HYBRID Patient Advocate, Corporate, PT, Day 12:30p-4:30p

Care Advocate - Care Delivery

Patient Care Advocate

Registered Nurse (RN), Certified Oncology Nurse Navigator, PRN, Days

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