Top 108 Service desk Jobs in Greenville Sc

Administrative Coordinator
Merit Technologies —Greenville, SC
- $45,000 - $51,000 a year
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Dental insurance
Patient Registrar
Shriners Hospitals for Children —Greenville, SC
- $14.85 - $22.28 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
Quick Apply
7d
Specialist I, Service Desk
Resurgent Capital Services —Greenville, SC
- Weekends as needed
- High school diploma or GED
- Analysis skills
- Communication skills
IT Support Services I-Help Desk
Courser Employment Services LLC —Greenville, SC
- Full-time
- Google Workspace
- Microsoft Excel
- Azure
- Paid parental leave
- Paid holidays
6d
Front Desk Patient Care Representative
Apex Allergy & Immunology —Greenville, SC
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Medical Receptionist
Centerwell —Greenville, SC
- $38,000 - $45,800 a year
- Full-time
- Spanish
- English
- High school diploma or GED
- Paid parental leave
- Paid holidays
Front Desk Receptionist
Summit Spine and Joint Centers —Greenville, SC
- Full-time
- Surgery
- Bachelor's degree
- Travel
Quick Apply
Admin. Assist. Lv II
Thomas McAfee Funeral Home Inc —Greenville, SC
- Part-time
- Office
- High school diploma or GED
- Ability to lift 25 pounds
Quick Apply
Systems Administrator
ScanSource Inc —Greenville, SC
- $75,000 - $85,000 a year
- On call
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior IT Help Desk Analyst
Tech-24 A Commercial Food Service Repair Company Inc —Greenville, SC
- $28 - $32 an hour
- Weekends as needed
- Windows
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
7d
Front Desk
Marriott International, Inc —Greenville, SC
- Full-time
- Hotel
- High school diploma or GED
- Front desk
2d
Technical Support - AI Chat and Email - Onsite Greenville, SC
Transcom —Greenville, SC
- From $20 an hour
- Overtime
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Sr Service Desk Analyst
ScanSource Inc —Greenville, SC
- $65,000 - $75,000 a year
- Customer service
- Computer literacy
- Research
- Paid holidays
- Health insurance
Quick Apply
Front Desk Office Specialist
Jervey Eye Group —Greenville, SC
- Full-time
- Medical office experience
- Research
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
4h
Guest Services Agent
Grand Bohemian Lodge Greenville —Greenville, SC
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
IT Support Services II - Help Desk
Courser —Greenville, SC
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health insurance
IT Support Specialist
9Round —Simpsonville, SC
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
8d
Front Office
Pasui Family Dentistry —Easley, SC
- Full-time
- Dental office
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Receptionist / Administrative Assistant
Standard Roofing Systems —Spartanburg, SC
- From $46,440.45 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
14d
Service Desk Technician
Global Lending Services —Greenville, SC
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply

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Administrative Coordinator

Merit Technologies -
Greenville, SC

Apply Now

Job Details

$45,000 - $51,000 a year

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance

Qualifications

Vendor relationship building
ConnectWise
Google Workspace
Customer communication
Customer support ticket management
Productivity software
Technical Proficiency
Ticketing system technical support

Full Job Description

Who We Are:

Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service.
We are always interested in meeting new talent – that’s why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business and a proven track-record of growth.

Who You Are:

The Administrative Coordinator is a central point of contact for managing client interactions, IT service requests, vendor relationships, procurement activities, and internal office operations. This role bridges technical service coordination with administrative, procurement, and operational tasks, ensuring a seamless experience for clients and internal teams. The ideal candidate will be organized, customer-focused, and skilled at managing multiple priorities while maintaining attention to detail

What You'll Do:

Key Responsibilities

Main Line Communication Management

Serve as the primary contact for all incoming calls to the main line queue.
Answer, screen, and direct calls to the appropriate department or individual.
Oversee call routing options and collaborate with management to improve inbound call processes.
Ensure all callback requests include direct contact numbers.

MSP & Help Desk Triage

Act as the first point of contact for incoming help desk calls.
Create, update, and manage IT support tickets in the ticketing system.
Assign and escalate tickets in collaboration with the engineering team.
Proactively monitor ticket progress, ensuring accurate categorization, prioritization, and timely follow-up.
Maintain detailed ticket notes for visibility across the IT team.
Escalate unresolved or delayed issues to the Director of MSP.
Process RMA requests and update product/service information in ConnectWise.
Register deals in partner portals (e.g., 8x8, Sophos) for pricing.
Add Microsoft 365 and Google subscriptions under tenant accounts.
Create new prospects, clients, vendors, and products in ConnectWise.

Quoting & Procurement

Prepare IT equipment and software quotes for clients based on engineering recommendations.
Source pricing from distributors or preferred vendors and place orders.
Track hardware deliveries and update purchase orders in ConnectWise.
Establish and maintain strong relationships with IT vendors and partners.
Maintain reseller agreements and partnerships.

Inventory Management

Manage IT assets internally and for clients using Asset Panda.
Conduct regular inventory audits for accuracy and readiness.

Pre-Projects & Statements of Work (SOWs)

Review completed SOWs for accuracy prior to quoting.
Obtain pricing for required hardware/software.
Create opportunities and initiate quotes in ConnectWise Sell.
Upload finalized SOWs to SharePoint, update related tickets, and notify assigned resources.
Send quotes for client eSignatures upon request.

Project Support

Assist in client onboarding and offboarding processes, including account setup/removal, subscription transfers, and procurement.
Update assigned tickets throughout the project lifecycle.

Office Management

Maintain office supplies, employee apparel inventory, and order as needed.
Book employee travel arrangements.
Receive deliveries and manage company vehicle maintenance and insurance.
Obtain Certificates of Insurance (COIs) for clients upon request.
Create and update Standard Operating Procedures (SOPs) and lead bi-annual reviews.
Coordinate various appointments and tasks for property management.
Administrative assistant to CEO and President.

Accounts Receivable and Subscriptions

Monthly invoicing of customers using Connectwise and Wisesync.
Assist in managing internal and external subscriptions.
Maintain Billing email address and receipt management.
Assist in Ramp card management.

What You Bring:

Qualifications

Required Skills & Experience

Experience in IT service coordination, MSP operations, or technical administrative support.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and attention to detail.

Preferred Skills

Experience with IT procurement and vendor management.
Familiarity with MSP partner portals (e.g., 8x8, Sophos).
Knowledge of asset management systems such as Asset Panda.

What We Offer:

We offer a competitive compensation and benefits package including, but not limited to the following:

PTO
Paid Holidays
Health, Dental & Vision Insurance
Simple IRA
More!
Pay Range: $45,000-$51,000 annually based on experience.

#INDSS

Apply Now

Refine Your Search

service desk jobs in greenville sc

Administrative Coordinator

Patient Registrar

Specialist I, Service Desk

IT Support Services I-Help Desk

Front Desk Patient Care Representative

Medical Receptionist

Front Desk Receptionist

Admin. Assist. Lv II

Systems Administrator

Senior IT Help Desk Analyst

Front Desk

Technical Support - AI Chat and Email - Onsite Greenville, SC

Sr Service Desk Analyst

Front Desk Office Specialist

Guest Services Agent

IT Support Services II - Help Desk

IT Support Specialist

Front Office

Receptionist / Administrative Assistant

Service Desk Technician

I want to receive the latest job alert for service desk in greenville sc

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Key Responsibilities

Main Line Communication Management

MSP & Help Desk Triage

Quoting & Procurement

Inventory Management

Pre-Projects & Statements of Work (SOWs)

Project Support

Office Management

Accounts Receivable and Subscriptions

Qualifications

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