Top 43 Services technician iii Jobs in Greenville Sc

Services Technician III
United Community Bank —Greenville, SC
- $27.88 - $30.87 an hour
- Weekends as needed
- Office
- Windows
- High school diploma or GED
10d
Commercial Cleaning Technician
360clean - 9016 —Greenville, SC
- Part-time
- Sanitation
- No experience needed
- Driver's License
- Opportunities for advancement
Quick Apply
Maintenance Supervisor
HIGHLANDS VISTA GROUP MANAGEMENT —Spartanburg, SC
- $29 - $32 an hour
- Full-time
- Schematics
- Mid-level
- 3 years
Quick Apply
Hospital Services Technician
WM —Greenville, SC
- $20 an hour
- Full-time
- Hybrid work
- Hospital
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
Rope Access Technician
Westinghouse Electric Company —Piedmont, SC
- $22 - $50 an hour
- Pass drug screening
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
DC Technician III
W.W. Grainger —Fountain Inn, SC
- From $27.45 an hour
- On call
- Mid-level
- High school diploma or GED
- Computer skills
- Paid parental leave
- Dental insurance
GROUNDS TECHNICIAN III (PRT) - 0726
City of Greenville, SC —Greenville, SC
- $44,512 - $56,472 a year
- Overtime
- CDL B
- Customer service
- Basic math
- Paid holidays
- Disability insurance
HVAC Service Technician II
Daikin Applied —Greenville, SC
- $27.60 - $44.29 an hour
- Full-time
- CPR Certification
- Clean driving record
- Mid-level
- Paid holidays
- Health insurance
Heavy Equipment Operator - GMT III
Amentum —Greenville, SC
- $28 - $32 an hour
- Overtime
- Background check
- Customer service
- 5 years
- Employee stock purchase plan
- Paid holidays
4d
General Maintenance Technician III - 1st Shift
Amentum —Greenville, SC
- $24 - $26 an hour
- Overtime
- Microsoft Excel
- Customer service
- Ability to walk for extended periods
- Employee stock purchase plan
- Paid holidays
4d
Prototype Technician- 1st
Menasha Corporation & Companies —Piedmont, SC
- $22 an hour
- Full-time
- Schematics
- Mid-level
- 1 year
- Health insurance
- Dental insurance
MECHANIC III (EMERGENCY VEHICLE TECHNICIAN)
City of Greer —Greer, SC
- From $27.60 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
6d
SUE Technician III (Utility Locator)
McKim & Creed —Greenville, SC
- Ability to walk for extended periods
- 5 years
- Pass drug screening
- Paid holidays
- Tuition reimbursement
Quick Apply
Automotive Assistant & Service Managers
Mavis Tire Supply —Parker, SC
- $40,000 - $65,000 a year
- Online Application
- 18 years or older
- Mid-level
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
13d
HVAC Technician - Svc Tech III
General Air Conditioning —Greenville, SC
- $25 - $29 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid time off
Quick Apply
HVAC Technician - Lead Install III
General Air Conditioning —Greenville, SC
- $26 - $34 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid time off
- Cell phone reimbursement
Quick Apply
Service Technician
Middleburg Management, LLC —Greenville, SC
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Sanitation
- Health savings account
- AD&D insurance
Quick Apply
Service Technician l - Newberry, SC
National Carwash Solutions, Inc. —Greenville, SC
- Clean driving record
- Customer service
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
HVAC Service Technician III-V
Aircond Corporation —Greenville, SC
- Full-time
- 5 years
- High school diploma or GED
- Driver's License
- Health savings account
- Paid holidays
7d
Field Diesel Mechanic - Customer Equipment
United Rentals, Inc. —Greer, SC
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid parental leave
- Health insurance
5d

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Services Technician III

United Community Bank -
Greenville, SC

Apply Now

Job Details

Full-time
$27.88 - $30.87 an hour
10 days ago

Qualifications

Microsoft Windows Server
Computer operation
Managing technical support teams
Customer communication
Team leadership
Windows
High school diploma or GED
Internal employee customer service
Desktop (troubleshooting support)
Client interaction via phone calls

Full Job Description

Overview:

United Community Bank is a great place to work, and this team is no exception! The team plays a critical role in supporting all the UCB users to enable them to perform key functions within the bank and deliver service to our customers. Just like the bank overall, this team works together for the good of our customers, and that is done through excellent end user support for UCB’s technology systems.

As a Services Technician III employee on the Service Desk team, this person will have more complex tickets assigned to them for a higher quality of end-user support, improved customer satisfaction ratings, and optimized processes in delivering excellent customer service. This person also acts as a liaison with other IT support teams to ensure tickets are resolved within the Service Desk, when possible, before being escalated to other teams. Additionally, this person will be responsible for all follow-up activities, and document creation to ensure proper resolution for the Service Desk team.

What You’ll Do:

Assist with daily duties and after-hours tasks of the Service Desk as necessary.
Work closely with Systems Analyst, Systems Engineering and Networking teams to accomplish upgrades, testing, projects, and implementing new solutions for our end user base.
Collaborate/assist Systems Analyst, Systems Engineering and Network teams with troubleshooting issues as a single point of contact.
Work with administrator of current ticketing software to ensure needs are properly met to efficiently manage tickets.
Communicate as necessary with management as to the status of outstanding problems, issues and projects. Additionally, will take responsibility for interdepartmental communication as well as with the end users.
Create and maintain Service Desk documentation as needed.
Escalate Incident tickets to Problem status when appropriate while informing Service Desk Manager of situation
Take responsibility for the resolution of Problem tickets including the initiation of a Problem resolution conference call with the pertinent IT support teams.
Take incoming calls from United Community Banks branch locations as necessary.
Assist with Branch visits for ticketed work within travel scope, as needed.
Ensure that staff appropriately utilize Service Desk software applications.
Assist Technology Support Manager with cross training the Service Desk team members, so they can support any specific escalation procedures.
Complete initial and ongoing corporate training, including Bank Secrecy Act/Anti-money laundering training, suitable to his or her position within the bank.
Other duties as assigned

Requirements For Success:

General Education & Experience

High school diploma required, college/technical training desired
6+ years related Technology Systems experience (VDI, Windows Server, networking, Windows 10, etc.)
4+ years Technology Service Desk experience

Business / Non-Technical Skills & Experience

Proven leadership skills on technology support teams
Excellent organizational and time management skills
Effective verbal and written communicator
Demonstrated expertise in customer service over the telephone
Thrives working in a group environment

Technical Skills & Experience

Must have a general working knowledge of personal computers, Windows 10, networks, and printers
Technology problem solving skills
Ability to support users working in a virtualized Citrix desktop (preferred)
Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.

Conditions of Employment:

Must be able to pass a criminal background and credit check

SUPERVISORY RESPONSIBILITY

This position does not manage employees

WORK ENVIRONMENT

Working as part of a geographically dispersed Service Desk team and in-person at a United office location typically in Franklin TN, Greenville SC, Charlotte NC, or Blairsville GA.

FLSA Status: Non-Exempt

POSITION TYPE

This is a full-time position that requires scheduled flexibility to work evenings and weekends as needed.

TRAVEL

This position requires up to 20% travel.

OTHER

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Pay Range: USD $27.88 - USD $30.87 /Hr.

Apply Now

Refine Your Search

services technician iii jobs in greenville sc

Services Technician III

Commercial Cleaning Technician

Maintenance Supervisor

Hospital Services Technician

Rope Access Technician

DC Technician III

GROUNDS TECHNICIAN III (PRT) - 0726

HVAC Service Technician II

Heavy Equipment Operator - GMT III

General Maintenance Technician III - 1st Shift

Prototype Technician- 1st

MECHANIC III (EMERGENCY VEHICLE TECHNICIAN)

SUE Technician III (Utility Locator)

Automotive Assistant & Service Managers

HVAC Technician - Svc Tech III

HVAC Technician - Lead Install III

Service Technician

Service Technician l - Newberry, SC

HVAC Service Technician III-V

Field Diesel Mechanic - Customer Equipment

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