Roof Service & Repair Technician
Location: Greenville South Carolina
Job Type: Full-Time
Pay Range: $45,000.00 to $80,000.00 annually, based on experience, skill level, certifications, repair capability, professionalism, and demonstrated field performance.
We have opportunities for advancement and increased pay ranges for individuals who demonstrate extensive roofing knowledge, strong repair skills, leadership capability, professionalism, customer service, and the ability to help train, support, and improve the team as the company continues to grow.
Benefits: Wrapped late-model company vehicle provided for work use
Travel: Primarily local, with occasional travel as needed
Work Location: In person
Job Summary
We are seeking skilled and experienced Roof Service & Repair Technicians to join our growing team. The ideal candidate will have a minimum of 2 years of residential and/or multi-family roofing service, repair, leak diagnosis, or roof maintenance experience, along with strong communication skills, a professional appearance, a solid work ethic, and the ability to perform quality repairs safely and efficiently.
This is not a basic laborer position or a “show up and patch something” role. Our service technicians are expected to inspect, identify, and diagnose roof issues, pinpoint active leak sources, perform quality repairs, document work properly, communicate professionally, and follow company standards on every job.
Our service technicians play a critical role in protecting customers, supporting property managers, maintaining warranty standards, assisting inspections, and ensuring that repair work is completed correctly the first time.
Primary Responsibilities:
As a Roof Service & Repair Technician and Inspector, you will be responsible for:
- Performing residential, multi-family, and light commercial roof service and repair work, perform detailed inspections
- Diagnosing active leaks, roof failures, flashing issues, ventilation problems, storm damage, improper installation, and age-related deterioration.
- Performing approved roof repairs, temporary leak-prevention measures, maintenance work, and minor corrective repairs in accordance with company standards.
- Repairing or replacing pipe boots, flashing, vents, shingles, fasteners, sealant areas, gutters, drainage components, roof penetrations, transitions, and related roofing components.
- Supporting emergency leak calls, warranty service calls, maintenance requests, and scheduled repair work.
- Safely accessing roofs, attics, exterior building areas, and other related work locations as needed.
- Reviewing job files, notes, photos, scope information, and service history prior to arriving on site whenever possible.
- Arriving on time, in the correct scheduled order, in clean professional attire, with the proper materials, tools, equipment, and safety gear that will be provided to you.
- Documenting all service work thoroughly with clear photos, legible notes, repair descriptions, measurements, materials used, and follow-up recommendations.
- Updating job files accurately and promptly in AccuLynx or other approved company systems.
- Communicating professionally with homeowners, tenants, property managers, maintenance personnel, internal coordinators, project managers, inspectors, and operations leadership.
- Notifying the Service Manager or Service Coordinator of schedule conflicts, additional repair needs, unsafe conditions, material shortages, or scope changes.
- Maintaining a clean, organized, and properly stocked service vehicle.
- Following all company safety standards, OSHA-related expectations, ladder safety practices, roof access protocols, PPE requirements, and job-site procedures.
- Supporting inspections, project managers, production teams, and operations leadership when repair expertise or service support is needed.
- Maintaining a high standard of professionalism, accountability, workmanship, communication, and documentation on every project.
Roofing Systems Experience
This position focuses on residential and multi-family roof service and repair work, including experience with or willingness to further develop knowledge across:
- Asphalt shingle roofing systems
- Pipe boots and roof penetrations
- Step flashing, counter flashing, chimney flashing, wall flashing, and valley flashing
- Ridge vents, box vents, attic ventilation, and related ventilation systems
- Gutters, downspouts, drainage areas, and water diversion components
- Leak detection and water intrusion tracing
- Interior leak-path evaluation and attic inspections when needed
- TPO
- EPDM
- PVC
- Modified bitumen
- Metal roofing systems
- Roof coatings
- Low-slope and flat roofing repair methods
- Storm damage repairs
- Warranty service work
- Temporary leak-prevention methods
- General roof maintenance and minor exterior repairs
**Actual roofing service, repair, maintenance, or leak-diagnosis experience is required.**
Technology and Documentation Requirements:
The ideal candidate must be comfortable using modern tools, mobile devices, and technology-based job documentation systems. Candidates should be proficient with, or willing and able to quickly learn:
- Windows-based computers and software systems
- iPads, mobile phones, and tablet-based field documentation tools
- CRM and web-based job management platforms
- AccuLynx or similar roofing/construction management software
- Digital photo documentation
- Service checklists and repair reporting systems
- Company Cam or similar documentation tools
- FLIR thermal imaging and Borescope tools when applicable
- Drone-supported inspection or documentation workflows when applicable
- Basic written documentation, including traditional pen-and-paper notes when needed
Candidates must be able to demonstrate basic working proficiency with Windows-based systems, iPads, and mobile field documentation tools during the interview or onboarding process. Familiarity with AccuLynx CRM will be considered more favorably.
Technology is a major part of how we improve accuracy, communication, safety, accountability, and project quality. Candidates must be willing to learn and adapt as our tools and systems continue to evolve.
Required Qualifications:
- Minimum 2 years of residential and/or multi-family roofing service, repair, maintenance, or leak-diagnosis experience.
- Proven ability to perform roof repairs safely and correctly.
- Strong knowledge of roofing systems, components, installation standards, repair methods, and common failure points.
- Ability to diagnose leaks and identify likely sources of water intrusion.
- Ability to safely access and work on roofs, ladders, attics, and exterior building areas.
- Strong communication and documentation skills.
- Ability to work independently while also supporting a team-based workflow.
- Strong attention to detail and commitment to quality workmanship.
- Professional appearance and customer-facing communication skills.
- Valid driver’s license and clean driving record.
- Ability to pass a background check in accordance with applicable law and company requirements.
- Ability to use Windows-based systems, iPads, mobile devices, software platforms, and digital documentation tools.
- Ability to demonstrate basic Windows and iPad proficiency on-site as part of the interview or on-boarding process.
- Willingness to follow company standards, safety protocols, job-site procedures, and operational direction.
Preferred Qualifications:
- Familiarity with AccuLynx CRM or similar roofing/construction project management platforms.
- Experience with multi-family, HOA, apartment, townhome, or property management service work.
- Experience with warranty repairs, emergency leak calls, roof maintenance programs, or storm-related repairs.
- Experience with FLIR, drones, Company Cam, Matterport, CRM platforms, or advanced inspection tools.
- OSHA, ladder safety, manufacturer, repair, service, or roofing-related certifications.
- Experience supporting inspectors, estimators, service managers, or production teams.
- Familiarity with multiple roofing systems beyond standard asphalt shingles.
- Ability to train or mentor less-experienced field personnel as the company grows.
- Strong troubleshooting mindset and ability to identify repair needs beyond the obvious surface condition.
Physical Requirements:
This position requires the ability to:
- Climb ladders and access roofs safely.
- Walk sloped and flat roof surfaces when conditions allow.
- Work from ladders, roof edges, and elevated areas using proper safety practices.
- Inspect attic spaces, crawl areas, and exterior building components when needed.
- Lift, carry, load, and use tools, materials, ladders, repair supplies, and safety equipment.
- Work outdoors in varying weather conditions.
- Perform physical repair work for extended periods.
- Travel locally throughout the Upstate South Carolina region.
Why Join Us?
We are not another fly-by-night roofing company. We are well established in our region, nationally recognized, and actively expanding our services, capabilities, training, technology, and professional standards.
We are investing in better systems, improved service workflows, advanced documentation tools, professional development, safety training, and a higher level of service for our customers. We are looking for service technicians who take pride in their work, care about doing things the right way, and want to be part of a company that is growing with purpose.
We believe in professionalism, safety, accountability, teamwork, quality workmanship, and doing what is right — for our customers, our employees, and every project we take on.
Ideal Candidate:
The ideal candidate is experienced, dependable, detail-oriented, and comfortable working in the field. This person understands that service and repair work is often where customer trust is either strengthened or lost.
We are looking for someone who can diagnose problems, perform quality repairs, communicate clearly, document properly, work safely, use technology effectively, and bring a professional mindset to every service call.
If you have real roofing service and repair experience and want to be part of a growing, professional, and well-established roofing and restoration company, we encourage you to apply.
***Inexperienced persons need not apply.***
Job Type: Full-time
Pay: $45,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
