Top 124 Social impact manager Jobs in Greenville Sc

Contact Center 211 Resource Manager
United Way —Greenville, SC
- Full-time
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
4d
Contact Center 211 Resource Manager
United Way of Greenville —Greenville, SC
- On call
- Mid-level
- Bachelor's degree
- Social Work
- Health insurance
- Dental insurance
Quick Apply
Case Manager - 60026364
State of South Carolina —Spartanburg County, SC
- Full-time
- Experience working with individuals with disabilities
- Sales
- Mid-level
- Paid parental leave
- Paid holidays
Director, Mobilization and Start-up
Sodexo —Greenville, SC
- $134,640 - $209,110 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Paid holidays
- Health insurance
7d
Partner Account Manager - Greenville, South Carolina
Human Interest —Greenville, SC
- $133,000 a year
- Remote
- Mid-level
- Fair chance
- 2 years
- Health insurance
- Dental insurance
Media Sales Representative (2+years experience)
Community Journals —Greenville, SC
- Email
- Marketing
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Account Executive
TD SYNNEX —Greenville, SC
- Full-time
- Remote
- Up to 50% travel
- 8 years
- Bachelor's degree
Market Manager
Nesco Resource, LLC —Duncan, SC
- $50,000 - $60,000 a year
- Office
- Mentoring
- Senior level
Quick Apply
First Steps 4K Teacher
Sunshine House —Woodruff, SC
- From $17 an hour
- Full-time
- Classroom
- 18 years or older
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
12d
Daycare Teacher
Sunshine House —Mauldin, SC
- From $15 an hour
- Full-time
- Classroom
- 18 years or older
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
First Steps 4K Teacher
Sunshine House —Greer, SC
- From $17 an hour
- Full-time
- Classroom
- 18 years or older
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
CWS Case Manager - Transition Services and Support / 61092123
State of South Carolina —Spartanburg County, SC
- $45,721 - $53,100 a year
- Monday to Friday
- Master of Social Work
- Adults
- Mid-level
- Paid parental leave
- Paid holidays
2d
COBRA Benefits Operations Manager
Marsh McLennan Agency —Greenville, SC
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Bachelor's degree
- Tuition reimbursement
EHS Manager
Sealed Air —Simpsonville, SC
- $128,300 - $220,915 a year
- Online Application
- Engineering
- Senior level
- Leadership
- Health insurance
- Dental insurance
Project Manager
The Wheelhouse Group —Greer, SC
- From $20 an hour
- Part-time
- Remote
- Customer service
- Mid-level
- Team management
- Profit sharing
- Work from home
Quick Apply
Office Facilities Manager
Newrez —Greenville, SC
- Overtime
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health savings account
Programs Assistant (Limited Term)- 2025809
World Relief —Greenville, SC
- $18 - $20 an hour
- Weekends as needed
- Hybrid work
- Spanish
- English
- Office
- Work from home
- Employee discount
District Manager South Carolina
Cosmoprof Beauty LLC —Greenville, SC
- From $95,000 a year
- Weekends as needed
- 5 years
- Merchandising
- Residential
12d
Quality Trainee- AM Shift
Milo's Tea Company Inc —Moore, SC
- Overtime
- Trade school
- Associate's degree
- Entry level
- Tuition reimbursement
- Parental leave
11d
Stage Manager
Greenville Swamp Rabbits —Greenville, SC
- Mid-level
- Ability to lift 50 pounds
- Mentoring
7d

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social impact manager jobs near greenville sc

Contact Center 211 Resource Manager

United Way -
Greenville, SC

Apply Now

Job Details

Full-time
4 days ago

Benefits

Health insurance
Dental insurance
Vision insurance

Qualifications

Vendor relationship building
English
Data-driven problem-solving
Community relationship building
Associate's degree
Stakeholder relationship building

Full Job Description

Description

Contact Center 211 Resource Manager
Reports to: Chief Impact Officer
FLSA Status: Exempt, Full Time

About United Way of Greenville County

United Way of Greenville County brings together people and resources to build a stronger more equitable community where everyone has the opportunity to thrive.

Our STAR Values

Support: Collaborate with our team and partners to advance d goals.
Trust: Build transparent and respectful relationships that deliver on promises.
Act: Show up each day with purpose, innovation, and adaptability.
Reflect: Hold ourselves accountable to the community we serve and the future we aim to shape.

Where We Serve

United Way of Greenville County serves individuals and families throughout Greenville, Greer, Mauldin, Simpsonville, Fountain Inn, and Travelers Rest, as well as surrounding communities like Berea, Judson, Gantt, Sans Souci, and Taylors.

Position Summary

NOTE while this position is not a technology or call center management role, the ideal candidate will leverage **previous information and referral management experience** to facilitate success in this position. United Way of Greenville County delivers 211 information and referral services to Greenville County residents through a contracted network operator, currently NC 211. The 211 Resource Manager owns Greenville County's 211 experience end-to-end, across every channel residents use: phone, text, and web. The 211 Resource Manager's charge is ensuring the information, content, and customer experience are accurate, consistent, and current across all channels, managing the operator relationship, safeguarding the quality of the county's resource information, and turning 211 data into community insight. This role is the local steward of a high-trust service that connects residents to housing, food, health, crisis, and other essential support.

Key Responsibilities

Steward Greenville County's resource information. Serve as the local authority on the county's service landscape: what exists, who is eligible, and how to reach it. Coordinate verification cycles with local agencies, apply inclusion and exclusion criteria, and maintain alignment with the Inform USA/211 taxonomy so the database behind every referral is comprehensive, accurate, and current.
Own the resident experience across every channel. Own the scripts, triage protocols, assessment logic, and resident-facing content used in phone, text, and web interactions, ensuring every resident lands on the right path (guided navigation, basic needs, self-help, crisis, etc.) and encounters consistent, accurate information no matter how they reach 211.
Manage the contracted 211 operator relationship and performance. Serve as UWGC's primary point of contact into the network. Set service expectations, communicate local nuances, and hold the operator accountable to contracted service levels, quality, and documentation through a steady rhythm of coordination meetings, escalations, joint problem-solving, and invoice and complaint tracking.
Turn 211 data into community intelligence. Mine contact and referral data for unmet needs, service gaps, and emerging trends, and feed that intelligence into community needs assessments and strategic planning.
Measure and report how well residents are served. Establish and monitor cross-channel performance metrics, and translate results into insight for United Way leadership and funders.
Represent 211 locally and beyond. Build awareness and appropriate utilization with partners, funders, coalitions, and the public, and represent UWGC in 211 conversations at the South Carolina and United Way Worldwide levels.
Anchor 211's role in disaster response. Get local shelter, distribution, and recovery-service data into the network fast during activations, and liaise with emergency management and VOAD partners.
Keep the program contract- and audit-ready. Support budget management and maintain clean administrative processes.

Experience & Skills

3+ years in Information & Referral, resource navigation, or crisis-line work required; Inform USA certification (CRS or CRS-DC) a plus. Contact center management experience is strongly preferred.
Experience managing vendor or service-delivery performance, including familiarity with service-level metrics, quality standards, and contract accountability. Experience with omnichannel or digital service environments is a plus.
An analytical, proactive mindset that interrogates data to surface problems, gaps, and improvement opportunities without being prompted, and translates findings into clear recommendations.
Meticulous attention to detail and strong follow-through, with a demonstrated track record of improving vendor or team performance.
Skilled communicator and relationship-builder able to hold a partner accountable while preserving a productive working relationship, and to represent the organization credibly with agencies, funders, and coalitions.
Willingness to be on call during 211 disaster activations, which may fall outside standard business hours.
Bachelor's degree in social work, human services, public administration, nonprofit management, or a related field preferred, or an equivalent combination of education and experience.

United Way of Greenville County offers competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include health, dental, and vision insurance, and United Way of Greenville County pays generously toward the cost of these benefits for employees and their families.

United Way of Greenville County is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit, and business need.

Required degree level

Bachelor
Associate Degree

Years of experience

3 - 5 years of experience

Required languages

English

Skills and Competencies

Information and referral management

Apply Now

Refine Your Search

social impact manager jobs in greenville sc

Contact Center 211 Resource Manager

Contact Center 211 Resource Manager

Case Manager - 60026364

Director, Mobilization and Start-up

Partner Account Manager - Greenville, South Carolina

Media Sales Representative (2+years experience)

Account Executive

Market Manager

First Steps 4K Teacher

Daycare Teacher

First Steps 4K Teacher

CWS Case Manager - Transition Services and Support / 61092123

COBRA Benefits Operations Manager

EHS Manager

Project Manager

Office Facilities Manager

Programs Assistant (Limited Term)- 2025809

District Manager South Carolina

Quality Trainee- AM Shift

Stage Manager

I want to receive the latest job alert for social impact manager in greenville sc

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