Top 620 Staff coordinator Jobs in Greenwood In

Telephonic Health Services Coordinator
Advanced Monitored Caregiving Inc. —Indianapolis, IN
- $19 - $20 an hour
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
ReadUP Coordinator- Administrative & Volunteer Support (Contractor)
United Way of Central Indiana —Indianapolis, IN
- $35 - $70 an hour
- Contract
- Hybrid work
- School experience
- Computer literacy
- Writing skills
Quick Apply
8d
Education Coordinator
State of Indiana —Indianapolis, IN
- From $31,668 a year
- Microsoft Excel
- Microsoft Outlook
- Research
- Free parking
- Continuing education credits
14d
Scheduler / Staffing Coordinator
Exar Healthcare Staffing Agency —Indianapolis, IN
- Full-time
- Mid-level
- Communication skills
Quick Apply
Adult Education Testing Para (PT PM 5:15 - 8:30 PM)
MSD Wayne Township —Indianapolis, IN
- Part-time
- Public school
- Entry level
Scheduling Coordinator
Magnolia Health Systems —Shelbyville, IN
- Online Application
- Skilled nursing facility
- Mid-level
- LPN
- Paid holidays
- Loan repayment program
Quick Apply
Maternal Health Coordinator
ATC —Indianapolis, IN
- Full-time
- Remote
- Mid-level
- Education
- Children
Hospital Access Coordinator I
Orthoindy —Greenwood, IN
- Monday to Friday
- Hospital
- High school diploma or GED
- Communication skills
3d
Director, Multilingual Learners
Adelante Schools —Indianapolis, IN
- Full-time
- School experience
- Classroom
- Heavy lifting
Quick Apply
Manager - Account Management
Hamilton Exhibits —Indianapolis, IN
- $90,000 - $125,000 a year
- Overtime
- Mid-level
- 3 years
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Cardiovascular Ambulatory Clinical Pharmacy Specialist
Community Health Network —Indianapolis, IN
- 8 hour shift
- Laboratory experience
- Mid-level
- Outpatient experience
- Opportunities for advancement
Nursing Adjunct Faculty Instructor/Clinical/Lab
SOUTH COLLEGE —Carmel, IN
- $55 an hour
- Classroom
- Nursing
- Mid-level
Quick Apply
Clinical Director/RN Case Manager
Lifes Touch Home Health —Indianapolis, IN
- $75,887 - $80,000 a year
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- 401(k)
Quick Apply
WT Parks Before and After School Child Care Avon Community Schools
Washington Township Park —Avon, IN
- $15 - $19 an hour
- 8 hour shift
- Spanish
- Childcare
- CPR Certification
- Employee discount
- Flexible schedule
Quick Apply
Admissions Coordinator
Hooverwood Indianapolis Jewish Home Inc. —Indianapolis, IN
- Full-time
- Skilled nursing facility
- Marketing
- HIPAA
Quick Apply
Project Manager Heavy/Highway Construction
Gradex, Inc. —Indianapolis, IN
- From $80,000 a year
- Online Application
- 5 years
- Bachelor's degree
- Mentoring
- Fuel card
- Health savings account
Quick Apply
Manager of Marketing & Communications
Center for Leadership Development —Indianapolis, IN
- $55,000 - $60,000 a year
- Full-time
- Background check
- Marketing
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Speech Language Pathologist
St. Joseph Hearing + Speech —Indianapolis, IN
- $52,277 - $89,000 a year
- Full-time
- Remote
- Background check
- Classroom
- Management
- Health savings account
- Health insurance
Quick Apply
10d
Medical Records LPN
Majestic Care of Southport —Indianapolis, IN
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Life insurance
Quick Apply
6h
Program Director
Gateway Residential Services —Carmel, IN
- From $47,000 a year
- Weekends as needed
- 18 years or older
- Experience working with individuals with developmental disabilities
- Management
- Health insurance
- Dental insurance
Quick Apply

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Telephonic Health Services Coordinator

Advanced Monitored Caregiving Inc. -
Indianapolis, IN

Apply Now

Job Details

Full-time
$19 - $20 an hour

Qualifications

Mid-level
Communication skills
Under 1 year
Time management

Full Job Description

The Telephonic Health Services Coordinator (HSC) serves as the primary point of contact for newly referred patients and plays a critical role in patient outreach, registration, enrollment, and ongoing telephonic engagement. This role supports patients with chronic conditions such as congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), diabetes, hypertension, and related conditions.

As the first member of the clinical team that most patients interact with at AMC Health, the HSC is responsible for building trust, demonstrating empathy, clearly explaining Remote Patient Monitoring (RPM) services, and ensuring a smooth and compliant enrollment process. Following enrollment, the HSC collaborates closely with nurse care managers, nurse care associates, and other members of the clinical care team to support patients in meeting their health goals and adhering to care plans.

This position is essential to organizational growth, patient engagement, and fulfillment of client enrollment commitments.

Essential Job Functions

The following duties are representative of the essential functions of the position and are not intended to be exhaustive:

Patient Outreach, Enrollment & Engagement

Conduct outbound outreach to newly enrolled prospective patients to explain AMC Health’s Remote Patient Monitoring programs, services, and benefits.
Accurately describe program features, expectations, and value in a clear, compassionate, and patient-centered manner.
Engage patients telephonically to establish rapport, address questions, and encourage participation and adherence to monitoring programs.
Complete required telephonic interventions, including Welcome Calls and Post-Physician Visit Updates.

Care Coordination & Clinical Support

Document patient information accurately and comprehensively in the electronic health record (EHR) in accordance with organizational policies and standards of practice.
Collaborate with nurse care managers and the broader care team to support patient care goals.
Track hospitalizations and notify nursing staff upon patient discharge, as required.
Coordinate patient assistance services as directed, including referrals for transportation, housekeeping, home modifications, food assistance, or other approved services.
Follow up with patients to confirm services have been initiated and are meeting expectations.

Communication & Administrative Responsibilities

Respond to inbound patient, client, and provider inquiries and appropriately determine service needs.
Initiate outbound communications (phone, fax, email) with patients, clients, physician offices, and care providers.
Confirm and maintain accurate provider contact information, including phone and fax numbers.
Escalate unresolved patient issues or care-coordination concerns to leadership in a timely and appropriate manner.

Performance & Compliance

Meet or exceed established performance metrics and service level agreements (SLAs), including but not limited to:
- Call volume expectations and disengagement thresholdComply with all company policies, procedures, HIPAA requirements, and applicable federal and state regulations.

Required Competencies & Skills

Strong organizational, time management, and multitasking skills.
Excellent verbal and written communication skills with strong attention to detail.
Demonstrated ability to actively listen and engage patients with empathy and professionalism.
Ability to work independently in a remote environment while maintaining accountability for assigned tasks.
Strong problem-solving and critical-thinking skills, with the ability to follow issues through resolution.
Proven ability to build rapport and maintain productive relationships in a telephonic, remote setting.
Comfort navigating multiple systems and technologies simultaneously.
Bilingual (Spanish) preferred.

Education, Experience & Technical Requirements

Preferred: Completion of a Medical Assisting program accredited by CAAHEP or ABHES.
Minimum experience requirements:
- At least six (6) months of experience performing general duties as a Medical Assistant OR
- Three (3) years of experience working in a clinic or comparable healthcare setting with direct patient contact.
Knowledge of medical terminology and prior experience using electronic health record (EHR) systems.
Strong technical aptitude, including the ability to assist patients remotely with health devices and troubleshoot basic issues.
Ability to type a minimum of 50–60 words per minute while speaking with patients by phone.
Must be able to work schedules aligned to client-specific time zone requirements, as dictated by business needs.

Licensure and Certification Requirements

Active CNA certification or equivalent certification (e.g., Pharmacy Technician), in good standing.

Physical Demands & Work Environment

Ability to work effectively in a fully remote environment.
Must maintain a dedicated home office that is private, quiet, secure, and free from distractions.
Reliable internet access that meets company minimum technical requirements.
This role is primarily sedentary and requires extended periods of computer and telephone use.

Equal Employment Opportunity & ADA Statement

In compliance with the Americans with Disabilities Act (ADA), this job description identifies the essential functions of the position. Reasonable accommodations will be considered to enable qualified individuals with disabilities to perform these essential functions. Employees are expected to comply with all company policies, procedures, and applicable legal and regulatory requirements.

Apply Now

Refine Your Search

staff coordinator jobs in greenwood in

Telephonic Health Services Coordinator

ReadUP Coordinator- Administrative & Volunteer Support (Contractor)

Education Coordinator

Scheduler / Staffing Coordinator

Adult Education Testing Para (PT PM 5:15 - 8:30 PM)

Scheduling Coordinator

Maternal Health Coordinator

Hospital Access Coordinator I

Director, Multilingual Learners

Manager - Account Management

Cardiovascular Ambulatory Clinical Pharmacy Specialist

Nursing Adjunct Faculty Instructor/Clinical/Lab

Clinical Director/RN Case Manager

WT Parks Before and After School Child Care Avon Community Schools

Admissions Coordinator

Project Manager Heavy/Highway Construction

Manager of Marketing & Communications

Speech Language Pathologist

Medical Records LPN

Program Director

I want to receive the latest job alert for staff coordinator in greenwood in

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