Top 136 Specialist i, service desk Jobs in Greer Sc

Administrative Coordinator
Merit Technologies —Greenville, SC
- $45,000 - $51,000 a year
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Dental insurance
Dental Business Associate
Family Dental Health —Taylors, SC
- Full-time
- Dental office
- Computer literacy
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Guest Services Team Member
Holiday Inn Express and Suites I-26 & US-29 —Spartanburg, SC
- $14 - $15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Residential
- Hotel
- Paid time off
- Employee discount
Quick Apply
1d
Patient Registrar
Shriners Hospitals for Children —Greenville, SC
- $14.85 - $22.28 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Children
Quick Apply
13d
COMMUNICATIONS SPECIALIST I
County of Greenville —Greenville County, SC
- $19.88 an hour
- CPR Certification
- High school diploma or GED
- Driver's License
Customer Care Specialist I
Tech-24 A Commercial Food Service Repair Company Inc —Greenville, SC
- $19 - $22 an hour
- Weekends as needed
- Mentoring
- Typing
- Communication skills
Quick Apply
Customer Support Specialist I
First Bank —Greenville, SC
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
13d
Specialist I, Service Desk
Resurgent Capital Services —Greenville, SC
- Weekends as needed
- High school diploma or GED
- Analysis skills
- Communication skills
LEGAL SERVICES SPECIALIST I PT-TEMP
County of Greenville —Greenville County, SC
- $17.07 an hour
- Temporary
- Office
- Administrative experience
- High school diploma or GED
Corporate Escalation Specialist I
Spectrum —Simpsonville, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Opportunities for advancement
1d
Human Resources Specialist I
Fluor Federal Services —Greenville, SC
- $48,500 - $89,500 a year
- Word processing
- Office
- Psychology
- AD&D insurance
- Disability insurance
2d
Medical Front Desk
Advanced Prosthetics —Spartanburg, SC
- $17 - $20 an hour
- Full-time
- Background check
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Front Desk Patient Care Representative
Apex Allergy & Immunology —Greenville, SC
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
IT Support Services II - Help Desk
Courser —Greenville, SC
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health insurance
SERVICE DESK TECHNICIAN - UPSTATE SC GRVL/SPTBG AREA
Cantey Technology Consulting, LLC —Spartanburg, SC
- Full-time
- Research
- Mid-level
- Ability to sit for extended periods
- Mileage reimbursement
- Paid holidays
Front Desk
Spartanburg Dental Associates —Spartanburg, SC
- Full-time
- Dental office
- Mid-level
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
3d
Technical Support - AI Chat and Email - Onsite Greenville, SC
Transcom —Greenville, SC
- From $20 an hour
- Overtime
- 18 years or older
- English
- Research
- Health insurance
- Dental insurance
Guest Service Agent
Drury Hotels Company LLC —Greenville, SC
- Up to $3,200 a year
- Part-time
- Cooking
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent
Marriott Greenville —Greenville, SC
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
EMBASSY SUITES OF GREENVILLE DOWNTOWN —Greenville, SC
- Hotel
- Ability to lift 50 pounds
- Front desk
- Health insurance
- Dental insurance
Quick Apply
2d

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Administrative Coordinator

Merit Technologies -
Greenville, SC

Apply Now

Job Details

$45,000 - $51,000 a year

Benefits

Paid holidays
Dental insurance
Paid time off
Vision insurance

Qualifications

Vendor relationship building
ConnectWise
Google Workspace
Customer communication
Customer support ticket management
Productivity software
Technical Proficiency
Ticketing system technical support

Full Job Description

Who We Are:

Merit Technologies is a leading IT company in South Carolina that offers outsourced IT services and careers. They also have an outstanding reputation based on their industry-leading solutions and exceptional customer service.
We are always interested in meeting new talent – that’s why our award-winning reputation as the top IT services company is spreading and growing. We have an impressive customer base, a solid pipeline of new business and a proven track-record of growth.

Who You Are:

The Administrative Coordinator is a central point of contact for managing client interactions, IT service requests, vendor relationships, procurement activities, and internal office operations. This role bridges technical service coordination with administrative, procurement, and operational tasks, ensuring a seamless experience for clients and internal teams. The ideal candidate will be organized, customer-focused, and skilled at managing multiple priorities while maintaining attention to detail

What You'll Do:

Key Responsibilities

Main Line Communication Management

Serve as the primary contact for all incoming calls to the main line queue.
Answer, screen, and direct calls to the appropriate department or individual.
Oversee call routing options and collaborate with management to improve inbound call processes.
Ensure all callback requests include direct contact numbers.

MSP & Help Desk Triage

Act as the first point of contact for incoming help desk calls.
Create, update, and manage IT support tickets in the ticketing system.
Assign and escalate tickets in collaboration with the engineering team.
Proactively monitor ticket progress, ensuring accurate categorization, prioritization, and timely follow-up.
Maintain detailed ticket notes for visibility across the IT team.
Escalate unresolved or delayed issues to the Director of MSP.
Process RMA requests and update product/service information in ConnectWise.
Register deals in partner portals (e.g., 8x8, Sophos) for pricing.
Add Microsoft 365 and Google subscriptions under tenant accounts.
Create new prospects, clients, vendors, and products in ConnectWise.

Quoting & Procurement

Prepare IT equipment and software quotes for clients based on engineering recommendations.
Source pricing from distributors or preferred vendors and place orders.
Track hardware deliveries and update purchase orders in ConnectWise.
Establish and maintain strong relationships with IT vendors and partners.
Maintain reseller agreements and partnerships.

Inventory Management

Manage IT assets internally and for clients using Asset Panda.
Conduct regular inventory audits for accuracy and readiness.

Pre-Projects & Statements of Work (SOWs)

Review completed SOWs for accuracy prior to quoting.
Obtain pricing for required hardware/software.
Create opportunities and initiate quotes in ConnectWise Sell.
Upload finalized SOWs to SharePoint, update related tickets, and notify assigned resources.
Send quotes for client eSignatures upon request.

Project Support

Assist in client onboarding and offboarding processes, including account setup/removal, subscription transfers, and procurement.
Update assigned tickets throughout the project lifecycle.

Office Management

Maintain office supplies, employee apparel inventory, and order as needed.
Book employee travel arrangements.
Receive deliveries and manage company vehicle maintenance and insurance.
Obtain Certificates of Insurance (COIs) for clients upon request.
Create and update Standard Operating Procedures (SOPs) and lead bi-annual reviews.
Coordinate various appointments and tasks for property management.
Administrative assistant to CEO and President.

Accounts Receivable and Subscriptions

Monthly invoicing of customers using Connectwise and Wisesync.
Assist in managing internal and external subscriptions.
Maintain Billing email address and receipt management.
Assist in Ramp card management.

What You Bring:

Qualifications

Required Skills & Experience

Experience in IT service coordination, MSP operations, or technical administrative support.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Proficiency in ConnectWise, Microsoft 365, Google Workspace, and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving skills and attention to detail.

Preferred Skills

Experience with IT procurement and vendor management.
Familiarity with MSP partner portals (e.g., 8x8, Sophos).
Knowledge of asset management systems such as Asset Panda.

What We Offer:

We offer a competitive compensation and benefits package including, but not limited to the following:

PTO
Paid Holidays
Health, Dental & Vision Insurance
Simple IRA
More!
Pay Range: $45,000-$51,000 annually based on experience.

#INDSS

Apply Now

Refine Your Search

specialist i, service desk jobs in greer sc

Administrative Coordinator

Dental Business Associate

Guest Services Team Member

Patient Registrar

COMMUNICATIONS SPECIALIST I

Customer Care Specialist I

Customer Support Specialist I

Specialist I, Service Desk

LEGAL SERVICES SPECIALIST I PT-TEMP

Corporate Escalation Specialist I

Human Resources Specialist I

Medical Front Desk

Front Desk Patient Care Representative

IT Support Services II - Help Desk

SERVICE DESK TECHNICIAN - UPSTATE SC GRVL/SPTBG AREA

Front Desk

Technical Support - AI Chat and Email - Onsite Greenville, SC

Guest Service Agent

Front Desk Agent

Front Desk Agent

I want to receive the latest job alert for specialist i, service desk in greer sc

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Key Responsibilities

Main Line Communication Management

MSP & Help Desk Triage

Quoting & Procurement

Inventory Management

Pre-Projects & Statements of Work (SOWs)

Project Support

Office Management

Accounts Receivable and Subscriptions

Qualifications

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