Job Description:
- Monitor, process, report and document a variety of transactions including but not limited to suspense, adjustments, premium receipt, invoicing, deduction requests, reversals, reposts and delinquencies.
- Coordinate with other business areas to ensure accurate premium processing, reporting, billing and fee disclosure.
- Perform research as needed in support of reconciliations and adjustments.
- Prepare and create monthly bills for alternately billed groups.
- Act as a resource for external and internal business areas on process, procedure and systems.
- Implement billing and delinquency operations to maximize effectiveness and accuracy.
- Audit the accuracy of billing and delinquency information entered in the system and monitor operation of the billing system.
- Develop solutions to billing and delinquency issues and work with systems design to implement system and process enhancements.
- Work on special projects with management.
Proactively communicate sensitive and /or confidential policy and billing information, as well as providing solutions in a clear and effective manner to policyholders, producers, third party administrators, field force and home office staff based on Generally Accepted Accounting Principles (GAAP), federal regulations, contractual provisions and other related policy information
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Education & Experience: Typically requires minimum 2 years of accounting or complex financial
experience. Associates Degree, or the equivalent combination of education/experience.
Knowledge & Skills: Intermediate systems knowledge including Group Access, GroupFacts, AdminEase,
Lawson, Clarity, OMAR. Intermediate Excel and Word. 2-3 years of customer service experience needed.
Job Complexity & Judgment: Works on problems of diverse scope. Requires analysis and evaluation of
multiple factors to resolve moderately complex issues. Ability to organize large volumes of data and to
prioritize competing requests and deadlines.
Independence & Supv required: Typically plans and schedules own work, requiring limited direction on
routine work. May require detailed instructions on new assignments. Work is often shared with team.
Interaction & Influence: Contacts are division wide and external to provide or obtain information. May
consult with management. Networks with internal peers. Able to influence decisions. Effective team player.
Work on special projects as directed by management.
Benefits:
Paid sick leave, Medical/Dental (optional), 401 (k) Retirement Plan (optional), Employer Paid Life Insurance, Employer Paid Short Term Disability, Optional Life Insurance.
ELYON International, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
