Top 4 customer support & client services occupations Jobs in gresham, or

Senior Technical Lead
Prodapt —Portland, OR
- Remote
- Computer science
- Computer Science
- 3 years
Nurse (Operating Room)
US Veterans Health Administration —Portland, OR
- $96,237 - $161,801 a year
- Online Application
- Background check
- Nursing
- Surgery
- Paid holidays
- Loan repayment program
Nurse (Community Care, Case Manager)-Intermittent
US Veterans Health Administration —Vancouver, WA
- $96,237 - $161,801 a year
- Temporary
- Background check
- Nursing
- Doctoral degree
- Dental insurance
- Vision insurance
Massage Therapist
Plus One, an Optum Company —Beaverton, OR
- CPR Certification
- Mid-level
- Office
- Paid parental leave
- Health savings account

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Entry Level Insurance Sales Agent
Performance Matters Associates —Columbus, OH
We offer comprehensive training and unwavering support from the start, equipping you with the essential tools for success. GED or High School Diploma.
$60,000 - $80,000 a year
Quick Apply
Representative - Life Solutions Center
Nationwide —Grandview Heights, OH
Receives and responds to incoming calls from investment professionals, plan sponsors and members on a variety of topics. 30 mbps download/3 mbps upload.
3d

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customer support & client services occupations jobs near gresham, or

Senior Technical Lead

Prodapt -
Portland, OR

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Job Details

Qualifications

Project team coordination
DevSecOps Practices
Computer science
Defect resolution root cause analysis
Computer Science
Requirements specification
Requirements design
Kubernetes
Defect analysis
IT system monitoring
System performance optimization
Software implementation
Application deployment
Information Systems
Public Cloud
3 years
Functional testing
Technical solutions implementation
Bachelor's degree
Change management for system development
Implementation (software development lifecycle)
New Relic
Document review
Computer Information Systems
Problem management
Application Maintenance
Bachelor's degree in computer information systems
Systems & applications support
Analysis (software development lifecycle)
Client-Specific Solutions (system development)

Full Job Description

Overview:

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

Responsibilities:

Participate in requirement walkthrough meeting with clients and business stakeholders to understand requirement and provide technical solution.
Clarify technical questions raised in the requirement walkthrough meetings.
Analyze technical complexity and provide feasibility from development perspective.
Analyze and understand business cases and the functional changes involved in the requirements.
List out the dependencies and constraints such as additional tools and software required to implement the solution.
Prepare the functional design document and review the document with IT and business stakeholders.
Implement the changes designed to the application, conduct unit testing and deploy QA environment. Participate in daily sprint meetings with IT and business teams.
Participate in change request walkthrough discussion with Solution Architect, IT, and business stakeholders.
Understand new or modified changes in the existing requirements, modify design and develop artifacts based on new change requirements.
Coordinate with the development team to ensure the team is aware of new changes and dependencies and ensure constraints are addressed.
Coordinate post implementation support, monitor the application performance in using New Relic Application Performance Monitoring (APM) and report performance issues to IT.
Provide technical help to team members to analyze and address the post implementation issues.
Work with the infrastructure team and provide guidance on the network / server slowness, space and the job issues.
Participate in client customer calls to review the Sev l/ Sev 2 issues and answer the technical questions from the management.
Participate in the Root Cause Analysis calls and explain root cause of the Sev 1 / Sev 2 issues and provide permanent solution to address and prevent these issues.
Review the post implementation issues with IT and business and implement performance improvement tools/ scripts to resolve complex repeated issues.
Telecommuting and working from home permitted from anywhere in the U.S.
Travel and relocation possible to unanticipated client locations throughout the U.S.
Domestic travel required approximately 10% of the time to various client sites.

Requirements:

Bachelor’s degree or foreign equivalent in Computer Information Systems or Computer Science and 3 years of experience in the job offered or 3 years of experience in the related occupations of Senior Engineer Consultant, Senor Technical Architect or equivalent using tools such as DevOps, Dev Sec Ops on Prem as well as in AWS Cloud, AWS on EKS, Edge AI, and Kubernetes.
Telecommuting and working from home permitted from anywhere in the U.S.
Travel and relocation possible to unanticipated client locations throughout the U.S.
Domestic travel required approximately 10% of the time to various client sites.

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Refine Your Search

customer support & client services occupations jobs in gresham, or

Senior Technical Lead

Nurse (Operating Room)

Nurse (Community Care, Case Manager)-Intermittent

Massage Therapist

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