Top 29 Service desk support Jobs in Gresham, Or

Tech Support Specialist I - Remote Opportunity!
KinderCare Education —Beaverton, OR
- Overtime
- Remote
- Spanish
- English
- Windows
- Health insurance
- Dental insurance
Desktop Support Technician
Ovation Workplace Services —Beaverton, OR
- $20 - $24 an hour
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Part Time Onsite IT Support
Miles IT —Portland, OR
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
EHR Support Coordinator
NEIGHBORHOOD HEALTH CENTER —Tigard, OR
- $25.02 - $32.54 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
- $65,000 - $75,000 a year
- Mid-level
- Office
- Windows
Quick Apply
7d
Help Desk Specialist
The EDH Global —Portland, OR
- Full-time
- Mid-level
- Windows
- Team management
Quick Apply
IT Technical Support Representative I - 1.0 FTE - Information Technology
Portland Public Schools Oregon —Portland, OR
- $64,325 - $76,808 a year
- Full-time
- School experience
- Computer Science
- High school
- Disability insurance
- Health insurance
2d
Service Desk Analyst
Klarquist Sparkman, LLP —Portland, OR
- $80,000 - $95,000 a year
- Overtime
- Windows
- Ability to lift 50 pounds
- Computer networking
- Profit sharing
- AD&D insurance
Quick Apply
5h
Help Desk Support Technician- Day Shift
nLIGHT —Camas, WA
- $22.93 - $31.80 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Paid jury duty
- Health savings account
6d
Help Desk Technician
Centerlogic, Inc. —Vancouver, WA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
2d
IT Support Specialist
Mackenzie —Portland, OR
- $26 - $29 an hour
- Mid-level
- Office
- Windows
- Profit sharing
- Commuter assistance
9d
Help Desk Technician
KELLEY CREATE —Tigard, OR
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
System Administrator - Service Desk Support
AZAD Technology Partners —Vancouver, WA
- $45 - $53 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Portland, -Oregon
Axiom Technologies —Portland, OR
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
On-Site Tier II Helpdesk Technician
Pacific Office Automation —Beaverton, OR
- On call
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hub Operator
United Tote —Portland, OR
- Weekends as needed
- Background check
- 18 years or older
- Microsoft Excel
Quick Apply
Technical Support Specialist
Retail Imaging Management Group —Vancouver, WA
- $22 an hour
- Full-time
- Background check
- English
- Office
Quick Apply
IT Help Desk Technician II
Western Partitions, Inc. —Wilsonville, OR
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
2d
Sr. Specialist - On-site End User Support
On AG —Portland, OR
- Google Workspace
- Office
- In-person
6d
Techbar Support Technician
Ovation Workplace Services Inc —Beaverton, OR
- $40,000 - $49,920 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply

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Tech Support Specialist I - Remote Opportunity!

KinderCare Education -
Beaverton, OR

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.

Are you passionate about creating a positive customer experience? Do you have the right mix of soft skills and technical know-how to effectively resolve customers' concerns? Do you have a track record of providing fast and accurate technical assistance? Are you a stickler for a well-documented support case and keeping customers up to date?

KinderCare is searching for a passionate and energetic team member for its Technical Support team. In this role, you will have a unique opportunity to positively transform and improve KinderCare’s IT services while you delight your customers. You are the ideal team member if you are passionate about customer experience and service, love solving technical issues, are a clear and positive communicator, and excel at building meaningful relationships with your customers. As a Tech Support Specialist, you will act as the single point of contact for our employees, escalating to the appropriate teams when needed. You will interact with your customers via phone, email, chat, and remote desktop support tools as needed.

Responsibilities:

Serve as the front line of support for KinderCare's Corporate and Field employees via phone support, ticketing system, and email
Transform the interaction with our customers with emotional intelligence, compassion, and a determination to resolve their technical issues in a timely manner
Respond to customer issues and see problems through to resolution
Diagnose and troubleshoot technical issues related to hardware, software, account maintenance, and connectivity
Track and document issues until they are fully resolved, providing timely and accurate updates to customers along the way
Properly escalate unresolved issues to appropriate internal teams (e.g., Network, Development)
Prioritize and lead several open issues at one time
Participate in building a robust knowledge base, authoring content, maintaining existing content, and promoting the use of self-service to employees

Qualifications:

High School Diploma or equivalent, 2 or 4-year college degree a plus
1-2 years of experience providing technical customer service support via phone and email
Experience supporting technical systems such as Windows, Mac OS, laptops, mobile devices, and business applications
Superb customer service skills and desire to help others
Outstanding written and verbal English communication skills using phone, email correspondence, and chat
Excellent organizational and time management skills
Proven growth experience showing a background of taking on new challenges and driving their success
Ability to work in a fast-paced environment and lead time efficiently to achieve deadlines
Intermediate MS Office skills, capable of running multiple applications and windows simultaneously on a computer
Occasional flexibility with schedules and occasional overtime
Phenomenal teammate and team-player
Experience working within IT Service Desk tools, such as ServiceNow
Bilingual: English & Spanish a plus

#LI-REMOTE

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:

Know your whole family is supported with discounted child care benefits.

Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
Feel supported in your mental health and personal growth with employee assistance programs.
Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
… and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people.

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Job Posting End Date : 2026-09-24

Apply Now

Refine Your Search

service desk support jobs in gresham, or

Tech Support Specialist I - Remote Opportunity!

Desktop Support Technician

Part Time Onsite IT Support

EHR Support Coordinator

Desktop Support Analyst

Help Desk Specialist

IT Technical Support Representative I - 1.0 FTE - Information Technology

Service Desk Analyst

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Help Desk Technician

IT Support Specialist

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System Administrator - Service Desk Support

Desktop Support Engineer (Dispatch /Part-Time) Portland, -Oregon

On-Site Tier II Helpdesk Technician

Hub Operator

Technical Support Specialist

IT Help Desk Technician II

Sr. Specialist - On-site End User Support

Techbar Support Technician

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