Top 3475 Care manager Jobs in Gresham Or

Customer Care Supervisor
Renewal by Andersen —Portland, OR
- $60,000 - $70,000 a year
- Full-time
- Office
- Ability to lift 50 pounds
- Supervising experience
- Paid holidays
- Disability insurance
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Scheduler
Legacy Health —Portland, OR
- $22.32 - $31.90 an hour
- Full-time
- High school diploma or GED
- Data entry
- Organizational skills
Resident Manager
Raleighwood Senior Care Home —Portland, OR
- $5,500 - $6,000 a month
- Full-time
- Mid-level
- In-person
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12d
Assistant Laboratory Manager
IDEXX —Portland, OR
- $107,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Leadership
- Relocation assistance
- Health insurance
Executive Assistant
Arc'teryx —Portland, OR
- $82,000 - $108,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
- Employee stock purchase plan
- Health insurance
Home Care Scheduling and Weekend Manager - Hybrid WFH
Home Matters Caregiving —Portland, OR
- $23 - $25 an hour
- Part-time
- Hybrid work
- Management
- Caregiving
- Mid-level
- Paid time off
- Work from home
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5d
Overnight Shelter Staff
Agape Village —Portland, OR
- $23 - $24 an hour
- Part-time
- In-person
- Entry level
- Flexible schedule
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1d
Resident Manager
Carla Properties LTD —Troutdale, OR
- $5,500 - $6,500 a month
- Weekends as needed
- 3 years
- Apartments
- Data entry
- AD&D insurance
- Paid holidays
Quick Apply
14d
Healthcare Operations Manager
DAVITA —Gresham, OR
- Full-time
- CPR Certification
- Microsoft Outlook
- RN License
- Paid training
- Health insurance
Supervisor, Facilities
Legacy Health —Portland, OR
- $43.11 - $64.22 an hour
- Full-time
- Carpentry
- Management
- Hospital
Basic Needs Navigator (Program Administrator 1)
Oregon Health & Science University —Portland, OR
- $63,772.80 - $101,899.20 a year
- Extended hours
- Mid-level
- Office
- Master's degree
5d
AL Resident Care Manager/CMA/Resident Care Coordinator
Courtyard Fountains —Gresham, OR
- Full-time
- English
- Mid-level
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
6d
Case Manager 2
Multnomah County, OR —Portland, OR
- $32.88 - $40.45 an hour
- Full-time
- Bilingual
- Research
- Mid-level
Practice Performance Manager - Remote in Oregon
UnitedHealthcare —Tigard, OR
- $72,800 - $130,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
13d
Administrative Assistant 3
Clark Regional Wastewater District —Vancouver, WA
- $30.31 - $39.63 an hour
- Full-time
- Clean driving record
- Writing skills
- English
- Paid holidays
- Disability insurance
12d
Auto Care Center Service Manager
Walmart —Wood Village, OR
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Healthcare Account Manager
Nutanix —Portland, OR
- $201,600 - $302,400 a year
- Full-time
- Up to 50% travel
- 5 years
- Mid-level
- Paid time off
- Parental leave
14d
PDX Care Coordination Practitioner
Urban Alchemy —Portland, OR
- $26 an hour
- Full-time
- 18 years or older
- Spanish
- Clean driving record
- Health insurance
- Paid time off
Manager, Clinical Support
Bicycle Health —Portland, OR
- $71,000 - $109,000 a year
- Email
- Remote
- Mid-level
- Recruiting
- Leadership
- Paid holidays
- Disability insurance
4d
Imaging Scheduler
Legacy Health —Tualatin, OR
- $22.32 - $31.90 an hour
- High school diploma or GED
- Data entry
- Organizational skills

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Customer Care Supervisor

Renewal by Andersen
Portland, OR

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Accounts receivable
Accounts payable
Customer satisfaction tracking
Data reporting
Metrics Reporting
Communication platforms
Salesforce Cloud
Sales management systems proficiency
Customer support
CRM system proficiency
Productivity software
Technical Proficiency

Full Job Description

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

At Renewal by Andersen, we are committed to delivering an exceptional home improvement experience from start to finish. The Customer Care Supervisor plays a critical leadership role in ensuring that promise is upheld by guiding, coaching, and developing our Customer Care team while also serving as a point of escalation for complex customer matters.

This position balances team leadership and operational oversight. You'll lead a team of 10-15 Customer Care Coordinators in a collaborative, in-office environment focused on accountability and delivering a best-in-class customer experience. This role reports directly to the Customer Care Manager, who provides guidance on coaching, training, and policy decisions.

What's in it for You?

Competitive Compensation: Salary ranging between $60,000-$70,000 based on experience and leadership background.
Comprehensive Benefits Package: Health, dental, vision, and long-term disability coverage.
401(k) with Company Match: Competitive company contributions to support your financial future.
Paid Time Off & Holidays: Generous PTO and 6 company-paid holidays to promote work-life balance.
Collaborative Culture: Be part of a supportive, team-oriented environment focused on service excellence.

Responsibilities

Lead & Develop Team: Oversee daily operations of 10-15 Customer Care Coordinators to ensure productivity and policy adherence. Provide coaching and performance feedback in partnership with the Customer Care Manager.
Performance & Quality Management: Monitor KPIs, conduct QA evaluations and call monitoring, maintain documentation, and proactively address performance trends.
Escalation & Issue Resolution: Serve as the primary point of contact for complex or high-impact customer concerns, including returned product investigations.
Talent Support: Assist with hiring, interviewing, onboarding and training new team members. Identify training needs and partner with the Customer Care Manager to address them.
Cross-Functional Collaboration: Partner with Accounting, Production, Sales, and other departments to resolve customer matters effectively.
Team Engagement & Culture: Promote morale, accountability, retention, and a positive team environment.
Process Improvement: Continuously evaluate and improve operational processes; occasionally conduct job site visits for team training purposes.
Additional Support: Step in to support Customer Care I-III responsibilities and perform other duties as assigned.

Qualifications

Experience: 2-5+ years of customer service or support experience; prior leadership or supervisory experience strongly preferred.
Customer-Centric Mindset: Strong understanding of the customer lifecycle and ability to balance customer experience with business objectives.
Communication & Conflict Resolution: Excellent written and verbal communication skills with the ability to de-escalate concerns and protect company interest.
Critical Thinking & Decision-Making: Proven ability to assess complex situations, exercise sound judgment, and implement effective solutions in time-sensitive environments.
Organization & Execution: Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced setting.
Industry Experience (Preferred): Background in construction, home improvement, customer success, or project/process improvement environments. Project management experience is a plus.

Technical Skills & Work Requirements

Systems & Software: Proficient in Microsoft Office Suite and communication platforms; intermediate experience with Salesforce, including reporting.
Operational Knowledge: Understanding of Accounts Payable/Receivable processes and customer experience metrics such as Net Promoter Score (NPS).
Physical Requirements: Ability to sit or stand for extended periods, perform repetitive hand movements, frequently use phone and computer systems, and occasionally bend or lift up to 50 lbs.
Professional Resilience: Ability to manage personal stress and foster a positive, professional team environment.
Work Environment: Full-time, in-office, business casual role.

Join Us

Joining Renewal by Andersen of Oregon, as a Customer Care Supervisor, means being part of a team that values strong collaboration, and an exceptional customer experience. If you are a proactive professional who thrives in a fast-paced environment, we invite you to apply and help us deliver on our promises to homeowners across Oregon and SW Washington.

Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

Additional information? Feel free to visit our career page at https://www.tiffee.com/

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

care manager jobs in gresham or

Customer Care Supervisor

Scheduler

Resident Manager

Assistant Laboratory Manager

Executive Assistant

Home Care Scheduling and Weekend Manager - Hybrid WFH

Overnight Shelter Staff

Resident Manager

Healthcare Operations Manager

Supervisor, Facilities

Basic Needs Navigator (Program Administrator 1)

AL Resident Care Manager/CMA/Resident Care Coordinator

Case Manager 2

Practice Performance Manager - Remote in Oregon

Administrative Assistant 3

Auto Care Center Service Manager

Healthcare Account Manager

PDX Care Coordination Practitioner

Manager, Clinical Support

Imaging Scheduler

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