Top 548 Customer service representative Jobs in Griffith, In

Customer Care Associate
Caldic North America —University Park, IL
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Outlook
- 401(k)
Quick Apply
1d
Enrollment Specialist (Remote - Work From Home)
Lumata Health Inc —Chicago, IL
- $23 - $26 an hour
- Full-time
- Remote
- Writing skills
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
14d
Customer Service Representative
Signode —Gary, IN
- $25 an hour
- Full-time
- ERP systems
- Office
- High school diploma or GED
- Dental insurance
- 401(k)
Quick Apply
Engagement Center Rep/Scheduler
Powers Health —Munster, IN
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Wellness program
- Health savings account
Customer Service Representative
unlimited university —Gary, IN
- $10.00 - $24.38 an hour
- Temporary
- Hybrid work
- Computer literacy
- Fair chance
- Typing
- Work from home
Quick Apply
7d
CUST SVC REP
HARVEST FOOD GROUP LLC —East Chicago, IN
- $60,000 - $65,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
Quick Apply
Retail Sales Associate / Customer Service
Amazing Lash Studio —Highland, IN
- Part-time
- Entry level
8d
Call Center/Patient Service Representative
TCA Health Inc. —Chicago, IL
- $17 - $22 an hour
- Part-time
- Spanish
- HIPAA
- English
Quick Apply
Customer & Sales Support Specialist (Cement)
Ozinga Bros, Inc. —Lansing, IL
- $26.15 - $32.00 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
- Health insurance
3d
Customer Service Associate I
Dollar Tree —Griffith, IN
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Client Service/ Data Entry
INTEGRITY INSURANCE AND FINANCIAL SERVICES —Orland Park, IL
- $50,000 - $60,000 a year
- Full-time
- Bilingual
- Computer literacy
- No experience needed
- Health insurance
- 401(k)
Quick Apply
Customer Experience Advocate
Panduit —Tinley Park, IL
- $22 - $25 an hour
- Online Application
- Hybrid work
- Hospitality
- Oracle
- US work authorization
- Profit sharing
- Health insurance
CUSTOMER SERVICE REP-LINTON
Methodist Hospitals —Gary, IN
- Computer literacy
- High school diploma or GED
- Analysis skills
10d
Customer Service Representative
Motion Industries (MOT) —Gary, IN
- Full-time
- Sales
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
Quick Apply
9d
Customer Service Representative
RelaDyne —Chicago Heights, IL
- $20 - $24 an hour
- Administrative experience
- High school diploma or GED
- Communication skills
- Health savings account
- AD&D insurance
13h
Customer Service Associate - Temporary
Walgreens —Griffith, IN
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Arley Blair - State Farm Agent —Munster, IN
- $38,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Comm. Outreach - Call Center Representative
Thornton Township —South Holland, IL
- $19 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Organizational skills
Quick Apply
7d
Customer Service Account Manager I
Atkore —Merrillville, IN
- $42,400 - $58,300 a year
- Microsoft Excel
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Specialist I (Manheim)
Cox Automotive —Matteson, IL
- $18.22 - $27.36 an hour
- Weekends as needed
- Spanish
- Computer literacy
- English
- Paid jury duty
- Paid holidays

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Customer Care Associate

Caldic North America
University Park, IL

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year
1 day ago

Benefits

401(k)

Qualifications

Microsoft Word
Sage
Customer relationship building
Microsoft Outlook
NetSuite
Xero
Customer relationship management
Business operations
Workday

Full Job Description

At Caldic we are continually developing our capabilities, and we strive to become better every day, with the goal to build long-term relationships. To add value to our company, and to our inspiring solutions we are currently looking to add to our team. Are you a natural leader with a proven track record in the industrial market? Do you have the drive to succeed in a moving fast forward company? Then we are looking for you!

Position function:

Reporting to the Supply Chain Supervisor the individual will be responsible to receive and process customer orders, inquiries, concerns to provide outstanding client service and satisfaction.

Scope:

This position provides a full spectrum, on-going day-to-day Customer Service activities. The position is responsible for providing a consistent customer experience, from order entry, order fulfillment coordination, providing necessary product and regulatory information to customers, solving customer problems to providing sales support. The position will work closely with all areas of the business to support the US business for Caldic.

MAJOR TASKS AND DUTIES:

Responsible to answer phones for Chicago regional office as first point of contact
Receive and input customer orders into the internal computer system; will receive orders by email, phone and occasionally fax and also invoice commission orders
Provide prompt and continuous follow up to Customer and Sales team to ensure delivery commitments are met; Receipt of order confirmations to be sent to customer
Deal directly with customers by telephone and/or electronically to provide information regarding product availability, confirm pricing previously determined by CDM, specifications and estimated time/date of delivery
Responsible to send regulatory technical document packages to customers as per the request
Maintain professional contact with external customers at all times
Proactively contact existing customers to inquire about potential upcoming orders based on specific order history
Respond promptly to customer inquiries; handle and resolve customer complaints and issues
Support CDM’s with coordinating customer sample requests, help to set up customer contracts as well as quotes and quarterly pricing
Schedule transportation for customer orders and follow up to confirm delivery
Support Accounting Team with any finance requests related specific customers
Assist with specific customer contract requests as required to communicate pricing directly to customer
Responsible to update customer information (i.e. contact information, customer product Identifications, etc.)
Record details of inquiries, comments and/or complaints and develop steps necessary to resolve issues, ensure the CDM’s are informed about issues and resolution
Actively work with other departments to ensure customer excellence; production, shipping and replenishment
Ensure compliance with all health and safety regulations, GMP’s and HACCP requirements.
Responsible for following Food Safety and Quality requirements as per Prerequisite programs, HACCP plans, CCP monitoring and SQF code.

KNOWLEDGE/SKILLS AND EXPERIENCE:

Post-secondary education, college diploma or equivalent experience and proficiency
Customer Care/Service experience or equivalent, minimum 2 years.
Experience in the food industry is considered an asset
Must have strong interpersonal and multi-tasking skills
Must be strong relationship building skills
Must have intermediate computer skills (MS Word, Outlook, Excel)
Must have strong communication (Verbal and Written) skills

CORE COMPETENCIES:

Priority setting:

Spends his/her time and the time of others on what’s important
Quickly zeros in on the critical few and puts the trivial many aside
Can quickly sense what will help or hinder accomplishing a goal
Eliminates road blocks
Creates focus

Action Oriented:

Enjoys working hard
Is action oriented and full of energy for things he/she sees as challenging
Not fearful of acting with a minimum of planning
Seizes more opportunities than others

Integrity and Trust:

Is widely trusted and is seen as a direct, truthful individual
Can present the unvarnished truth in an appropriate and helpful manner
Keeps confidence
Admits mistakes
Doesn’t misrepresent him/herself for personal gain

Composure:

Is cool under pressure and can handle stress
Does not become defensive or irritated when times are tough
Is not knocked off balance by the unexpected
Doesn’t show frustration when resisted or blocked
Is a settling influence in a crisis

Patience:

Is tolerant with people and processes
Listens and checks before acting
Tries to understand the people and the data before making judgements and acting
Waits for others to catch up before acting
Sensitive to due process and proper pacing
Follows established processes

Customer Focus:

Is dedicated to meeting the expectations and requirements of internal and external customers
Gets first-hand customer information and uses it for improvements in products and services
Acts with customers in mind
Establishes and maintains effective relationships with customers and gains their trust and respect

Informing:

Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization
Provides individuals information in a timely fashion so that they can make accurate decisions

Problem Solving:

Uses rigorous logic and methods to solve difficult problems with effective solutions
Probes all fruitful sources for answers and doesn’t stop at the first answer
Can see hidden problems
Is excellent at honest analysis

About us

At Caldic we value our team spirit, built on strong relationships and open communication. You will be part of a community where you can always get support from experienced colleagues. At the same time, we encourage an entrepreneurial mindset: you have the freedom to act and take initiative to bring your ideas to life. At Caldic we want to give everybody the opportunity to make a difference.

Everyday hundreds of thousands of people around the world are in touch with a food, pharma, personal care or industrial product that has been handled with care by Caldic. At Caldic we are the linking pin, connecting people, products and solutions for a better world. But we go beyond connecting to ensure we deliver on our business partners' requirements for added-value R&D, manufacturing and packaging solutions, while minimizing the environmental impact. This makes Caldic the partner of choice in innovative and sustainable solutions in life science and specialty chemicals. Our tagline ‘Because we care' underlines our commitment to our people, our business partners and our planet. On a daily basis around 1200 Caldic employees go the extra mile to deliver value-add solutions. Caldic is present in 19 countries in Europe, North America and Asia Pacific. For more information, please visit www.caldic.com.

Caldic Canada Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon: Age, Citizenship, Colour, Family Status, Gender (including pregnancy, childbirth, or related medical conditions), Gender Identity or Expression, Marriage and Civil Partnerships, Physical and/ or Mental Disabilities, Political Belief, Race, Religion, Sex, Sexual Orientation, or other applicable legally protected characteristics. Accommodations are available upon request for any candidate and/ or employee.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)

Application Question(s):

How many years of experience do you have in a similar role?

Ability to Commute:

University Park, IL 60484 (Required)

Work Location: Hybrid remote in University Park, IL 60484

Quick Apply

Refine Your Search

customer service representative jobs in griffith, in

Customer Care Associate

Enrollment Specialist (Remote - Work From Home)

Customer Service Representative

Engagement Center Rep/Scheduler

Customer Service Representative

CUST SVC REP

Retail Sales Associate / Customer Service

Call Center/Patient Service Representative

Customer & Sales Support Specialist (Cement)

Customer Service Associate I

Client Service/ Data Entry

Customer Experience Advocate

CUSTOMER SERVICE REP-LINTON

Customer Service Representative

Customer Service Representative

Customer Service Associate - Temporary

Customer Service Representative - State Farm Agent Team Member

Comm. Outreach - Call Center Representative

Customer Service Account Manager I

Customer Care Specialist I (Manheim)

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