Top 441 Software Jobs in Griffith, In

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
Technical Support Specialist
Arrow POS & POM —Crown Point, IN
- $35,000 - $45,000 a year
- Full-time
- Military
- Mid-level
- Office
- Profit sharing
- Health insurance
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Accounts Receivable Specialist - AI Trainer
DataAnnotation —Sauk Village, IL
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
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Payroll Specialist - AI Trainer
DataAnnotation —Sauk Village, IL
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Software Engineer
TMS International LLC —Hammond, IN
- Full-time
- Computer Science
- System design
- Windows
- Disability insurance
- Health insurance
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Firmware Engineer
MJMC, Inc. —Homewood, IL
- $83,000 - $95,000 a year
- Online Application
- Computer Science
- Mid-level
- Bachelor's degree
Quick Apply
Full Stack Developer
The University of Chicago —Chicago, IL
- $100,000 - $150,000 a year
- Full-time
- Background check
- Azure
- 5 years
- Health insurance
- Paid time off
IT SYSTEMS ADMINISTRATOR
MEATS BY LINZ INC —Hammond, IN
- Mid-level
- Windows
Quick Apply
13d
Systems Engineer I
Impact Networking —Hammond, IN
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
6d
Data Engineer
ALBANESE CONFECTIONERY GROUP INC. —Merrillville, IN
- Full-time
- Azure
- Bachelor of Science
- English
Quick Apply
14d
Senior Software Engineer
PAR —Markham, IL
- $115,000 - $140,000 a year
- Full-time
- Remote
- 6 years
- Management
- Mentoring
Junior Security Analyst
The University of Chicago —Chicago, IL
- $24.04 - $31.25 an hour
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Paid time off
IT Systems Analyst
Atkore —Mokena, IL
- $72,400 - $99,550 a year
- Research
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
JR. Network Engineer
City Of Gary —Gary, IN
- $56,336 a year
- Weekends as needed
- System design
- Mid-level
- Travel
Quick Apply
Product Manager
LINEAR SOLUTIONS INC —Griffith, IN
- $106,327 - $171,621 a year
- Full-time
- Computer Science
- Mid-level
- 3 years
Quick Apply
System Administrator I
MJMC, Inc. —Homewood, IL
- $75,000 - $85,000 a year
- Full-time
- Azure
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Full Stack Engineer
The University of Chicago —Chicago, IL
- $80,000 - $120,000 a year
- Full-time
- Background check
- Azure
- Computer Science
- Health insurance
- Paid time off
Entry Level IT Support Specialist
Liberty Creative Solutions —Tinley Park, IL
- From $23 an hour
- Full-time
- Microsoft Outlook
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Web Designer and Developer
The University of Chicago —Chicago, IL
- $61,200 - $79,200 a year
- Full-time
- Hybrid work
- Background check
- High school
- Pass drug screening
- Health insurance
- Paid time off
PACS Administrator
Insight —Chicago, IL
- $48 - $55 an hour
- Hospital
- Senior level
- Radiology
Quick Apply

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software jobs near griffith, in

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Experience:

MSP or Managed Service Provider: 4 years (Required)

Ability to Commute:

Chicago, IL 60617 (Required)

Work Location: In person

Quick Apply

Refine Your Search

software jobs in griffith, in

Field Systems Engineer

Technical Support Specialist

Accounts Receivable Specialist - AI Trainer

Payroll Specialist - AI Trainer

Software Engineer

Firmware Engineer

Full Stack Developer

IT SYSTEMS ADMINISTRATOR

Systems Engineer I

Data Engineer

Senior Software Engineer

Junior Security Analyst

IT Systems Analyst

JR. Network Engineer

Product Manager

System Administrator I

Full Stack Engineer

Entry Level IT Support Specialist

Web Designer and Developer

PACS Administrator

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