Top 52 Guest service agent Jobs in Grosse Pointe, Mi

RESERVATION AGENT
Hollywood Casino at Greektown —Detroit, MI
- $16.58 an hour
- Full-time
- Basic math
- English
- Microsoft Office
- Health insurance
- Paid time off
13d
Guest Service Agent Front Desk - FT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Full-time
- Mid-level
- Windows
- Hotel
- Free parking
- Health insurance
Quick Apply
Guest Service Agent Front Desk - PT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Part-time
- Mid-level
- Windows
- Hotel
Quick Apply
Front Desk Agent
FORT PONTCHARTRAIN —Detroit, MI
- Overtime
- Computer literacy
- Basic math
- Hotel
- Free parking
- Flexible schedule
Quick Apply
Front Desk Agent - Hotel Indigo Detroit
Hotel Indigo Detroir —Detroit, MI
- $16 - $17 an hour
- Online Application
- Microsoft Word
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Marriott International, Inc —Dearborn, MI
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Guest Service Agent
Cambria Detroit —Detroit, MI
- $16 - $18 an hour
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Part-Time Front Desk Agent
Home2 Suites Troy —Troy, MI
- Part-time
- Front desk
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Desk Hospitality Agent
Sonder Holdings —Detroit, MI
- Weekends as needed
- Computer literacy
- Writing skills
- Maintenance
- Health insurance
- Dental insurance
PBX Agent
Marriott International, Inc —Dearborn, MI
- $20.18 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Evening Front Desk Agent (Full-Time)
Detroit Athletic Club —Detroit, MI
- Full-time
- High school diploma or GED
- Entry level
- Retail sales
Quick Apply
Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
- $16 - $18 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Warren, MI
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Guest Services Agent
Comfort Inn of Utica —Utica, MI
- $16.00 - $17.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Night Service Rep Part Time-103020
ESA Management, LLC —Roseville, MI
- $12.48 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
- 401(k)
- Employee assistance program
Quick Apply
10d
Full Time Front Desk Agent/Host
Hyatt Place Royal Oak —Royal Oak, MI
- From $16 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Writing skills
- Flexible schedule
Quick Apply
1d
Night Auditor
Hilton Garden Inn Detroit Downtown —Detroit, MI
- Full-time
- Bar
- CPR Certification
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
6d
Front Desk Agent
GF Hotels & Resorts USA —Sterling Heights, MI
- $16 an hour
- Part-time
- Hotel
- Entry level
- Free parking
- Health insurance
Quick Apply
13d
Night Auditor
The Detroit Club —Detroit, MI
- $16 - $17 an hour
- Part-time
- Mid-level
- 3 years
- Hotel
- Health insurance
- Employee discount
Quick Apply
4d
Guest Service Agent
Holiday Inn Romulus —Romulus, MI
- Part-time
- Hotel
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply

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guest service agent jobs near grosse pointe, mi

RESERVATION AGENT

Hollywood Casino at Greektown -
Detroit, MI

Apply Now

Job Details

Full-time
$16.58 an hour
13 days ago

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Confidential information handling
Phone communication
Copy machines
Basic math
English
Microsoft Office
Fax machines
Telephone systems
10 key typing
Faxing
Office phone management

Full Job Description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.: The Reservation agent is responsible for booking guest reservations requests to secure rooms in a prompt, courteous manner and in addition will direct incoming guest room calls and inquiries in a timely manner. Essential Functions - Answer all in-coming reservation calls with efficiency and professionalism. - Take reservations and accurately inputting into the computer system. - Answer inquiries of room rates, outlets, room locations/directions, & promotions. - May input data into our CMP System. - interact with staff from Rooms Division/Front Office on bookings. - Handle all guest special requests in a professional manner. - Activate manual system in the event of system downtime. - Maintain accurate records and reports. - Address all guest service needs and resolve any service-related problems or issues. - Comply with all health and safety standards. - Comply with company policies, procedures, rules, regulations, and be available to work on a regular basis. - Ensure that Superior Guest Service levels are met according to Standard Operating Procedures. - Attend meetings as scheduled. - Other job-related duties as assigned. BRING US YOUR BEST.: Must have excellent communication and organization skills and speak in a pleasant telephone voice/skill; Must be able to communicate in the English language (read, write, & speak); Must be self-reliant and posses a sense of urgency; Ability to perform basic math. Ability to interpret and apply guidelines and procedures; Ability to maintain confidentiality of sensitive information; Must be a teamplayer and flexible in work schedule; Ability to understand & comply with all departmental and Company rules, regulations, policies and procedures. Possess a working knowledge of MS Office; Ability to operate a telephone, copier, fax machine, 10-key adding machine. integrated phone system knowledge or prior experience with the public preferred. STAY IN THE GAME. FOLLOW US.:

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY: 16.58

Apply Now

Refine Your Search

guest service agent jobs in grosse pointe, mi

RESERVATION AGENT

Guest Service Agent Front Desk - FT

Guest Service Agent Front Desk - PT

Front Desk Agent

Front Desk Agent - Hotel Indigo Detroit

Front Desk Agent

Guest Service Agent

Part-Time Front Desk Agent

Front Desk Hospitality Agent

PBX Agent

Evening Front Desk Agent (Full-Time)

Guest Service Agent / Front Desk

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Front Desk Guest Services Agent

Night Service Rep Part Time-103020

Full Time Front Desk Agent/Host

Night Auditor

Front Desk Agent

Night Auditor

Guest Service Agent

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