Top 25 Alarm system & access control Jobs in Groton, Ct

Onsite Technical Support Lead
Cianbro —North Stonington, CT
- Full-time
- Office
- Windows
- 3 years
Control Room Alarm Response Technician
Amentum —Groton, CT
- $32 - $38 an hour
- Weekends as needed
- Microsoft Excel
- 6 years
- Microsoft Outlook
Test Engineer - (Ships Safety/CASCON Watch)
General Dynamics Electric Boat —Groton, CT
- Full-time
- Heavy lifting
- Mid-level
- High school diploma or GED
Facilities HVAC Technician
Amentum —Groton, CT
- $38 - $42 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee stock purchase plan
- Paid holidays
Armed Security Guard - New London - Ahtna Professional Services
APSI —New London, CT
- $20.07 an hour
- Rotating shift
- CPR Certification
- Computer literacy
- Writing skills
Quick Apply
Security Officer
Alutiiq, LLC —Orient Point, NY
- $17.75 - $40.66 an hour
- Part-time
- Background check
- Military
- Pass drug screening
Armed Security Guard - On-Call - New London - APSI
APSI —New London, CT
- $20.15 an hour
- Part-time
- CPR Certification
- Military
- Computer literacy
Quick Apply
T2 Low Voltage Apprentice
D/E/F Services Group, Ltd —Old Saybrook, CT
- $16 - $24 an hour
- Basic math
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
C6 Low Voltage Apprentice
D/E/F Services Group, Ltd —Old Saybrook, CT
- $16 - $24 an hour
- Construction site
- Basic math
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Utilities/Chiller Plant Mechanic
Amentum —Groton, CT
- $35 - $45 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Paid holidays
8d
SC Security Specialist
Lowe's —Plainfield, CT
- $16.42 - $27.42 an hour
- Full-time
- Military
- Mid-level
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Security Officer Furniture Warehouse
Allied Universal —Taftville, CT
- $17.75 an hour
- Part-time
- 18 years or older
- Customer service
- Pass drug screening
- Paid training
- Opportunities for advancement
Quick Apply
Sales Floor Supervisor
Goodwill Industries Southern New England Inc —Norwich, CT
- $17.72 - $23.74 an hour
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Gym membership
Assistant Store Manager F/T
Goodwill Industries Southern New England Inc —Clinton, CT
- $19.56 - $25.33 an hour
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Gym membership
Generator Master Electrician
Critical Response Strategies, LLC —United States
- 12 hour shift
- English
- Ability to lift 50 pounds
- Driver's License
Quick Apply
Field Engineer I
Ardent Eagle Solutions —United States
- $30 - $50 an hour
- Full-time
- Military
- Data analysis skills
- System design
- Health insurance
- Dental insurance
12d
Generator Journeyman Electrician
Critical Response Strategies, LLC —United States
- 12 hour shift
- English
- Ability to lift 50 pounds
- Driver's License
Quick Apply

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Onsite Technical Support Lead

Cianbro -
North Stonington, CT

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Job Details

Full-time

Qualifications

Desktop computer repair
Managing technical support teams
Mobile device support
Team supervision
Managing teams in a customer support role
Networking tools
Laptop (troubleshooting support)
Hardware maintenance
Windows
Frontline customer support management
Supervising experience
Continuous improvement
On-site repair services (office equipment)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
SaaS platforms
Leading team collaboration initiatives
Experience with SaaS (as product category for technical sales engineers)
Hardware management
SaaS
Desktop administration
Mobile devices

Full Job Description

If you are a leader who is passionate about providing excellent customer service, then we would like to talk to you.
The Onsite Tech Support Lead reports to the Service Delivery Support Manager and is responsible for providing a high level of responsive customer service to team members in a high-performance construction company, within a state-of-the-art office environment.

Responsibilities

Provide supervision to the local North Stonington, CT desktop support team, while serving as the onsite point person for local IT support related tasks/issues
Maintain awareness of day-to-day support issues, providing prioritization and troubleshooting assistance to the onsite support team.
Maintain customer relationships and develop an understanding of site-specific business processes, business cycles and expectations to inform triage and decision making.
Coordinate and participate in team coverage to ensure availability and provide responsive support.
Under the direction of the Service Delivery Support Manager, ensure adherence to support standards and processes.
Lead by example with an emphasis on continuous improvement and service excellence.
Assist with maintaining hardware inventory and asset management.
Coordinate with other members of the IT department as necessary to accomplish objectives.

Education, Qualifications, Experience, and Skills:

Experienced in Microsoft Windows 10/11 and M365 technologies including configuration, management, and troubleshooting.
Broad experience with troubleshooting and supporting a range of SaaS and local business applications.
Knowledge of computer and LAN troubleshooting tools and techniques including event log, command line tools, advanced configuration, group policy/RSoP and TCP/IP networking.
Hands-on experience with common office systems such as mobile devices, printers, copiers, plotters, alarms, cameras, and access control systems.
Hands-on experience with PC and laptop repair techniques for field-upgradeable items as well as Imaging new laptops when replacements are required.
5+ years’ experience in desk-side technical support with at least 3 years supervisory experience.
Excellent written and verbal communications skills, with the ability to communicate technical information clearly and concisely to business users.
Detail oriented, with a natural curiosity and drive to resolve problems.
Dedicated to continuous improvement of IT processes and end-user experiences.

Cianbro is an employee-owned, tobacco-free, equal opportunity employer, we do not discriminate based on marital status, race, color, creed, gender, sex, religion, national origin, gender identity, age, veteran status, union affiliation, physical or mental disability, citizenship status, sexual orientation, or genetic information.

Apply Now

Refine Your Search

alarm system & access control jobs in groton, ct

Onsite Technical Support Lead

Control Room Alarm Response Technician

Test Engineer - (Ships Safety/CASCON Watch)

Facilities HVAC Technician

Armed Security Guard - New London - Ahtna Professional Services

Security Officer

Armed Security Guard - On-Call - New London - APSI

T2 Low Voltage Apprentice

C6 Low Voltage Apprentice

Utilities/Chiller Plant Mechanic

SC Security Specialist

Security Officer Furniture Warehouse

Sales Floor Supervisor

Assistant Store Manager F/T

Generator Master Electrician

Field Engineer I

Generator Journeyman Electrician

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