Top 194 Client representative Jobs in Groton, Ct

Client Access Representative
Sound Community Services, Inc. —New London, CT
- $19.87 - $20.37 an hour
- Spanish
- CPR Certification
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Burial Vault Delivery Associate
The Fort Miller Group —Waterford, CT
- $22 - $23 an hour
- Weekends as needed
- Driver's License
- 21 years or older
- Outdoor work
- Health savings account
- Disability insurance
Construction Sales & Office Coordinator
ADVANCED CONSTRUCTION LLC —Mystic, CT
- From $22 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
Wealth Management Trainee (CT)
Bankers Life —New London, CT
- $50,000 - $80,000 a year
- Full-time
- Entry level
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Financial Services Professional - Hybrid Remote (CT)
Bankers Life —New London, CT
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
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Automotive Key Sales Specialist - Costco - Weekly Pay + Paid Training
Inizio Collective Inc —Waterford, CT
- $54,245.93 - $65,328.43 a year
- Full-time
- Bilingual
- Management
- Sales
- Paid training
- Opportunities for advancement
Quick Apply
14d
Crew Member
Domino's Pizza —Clinton, CT
- $16.35 - $17.23 an hour
- Part-time
- 18 years or older
- Customer service
- Writing skills
- 401(k)
- Employee discount
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Revenue Cycle Representative
Lyle Health —North Franklin, CT
- $21 - $22 an hour
- Full-time
- Customer service
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
B2B Sales Representative
Confidential —Connecticut
- $50,000 - $75,000 a year
- Full-time
- Business development
- Driver's License
- Reliable transportation
- Profit sharing
- Opportunities for advancement
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Patient Service Representative (Part Time 25 hours weekly)
Root Center For Advanced Recovery —New London, CT
- From $20 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Clinic
- Paid training
- AD&D insurance
Quick Apply
PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME
Stonington Institute —North Stonington, CT
- Urgently hiring
- Customer service
- Medical office experience
- Adults
- Health insurance
- Dental insurance
Customer Service Representative
Keith's Appliances —Norwich, CT
- $19 - $21 an hour
- Part-time
- Sales
- Mid-level
- Administrative experience
- 401(k) matching
Quick Apply
7d
Finance Customer Service Representative
Cable Components Group LLC —Pawcatuck, CT
- Email
- ERP systems
- Office
- Organizational skills
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Customer Service Representative (Flexible Working Hours)
Destination Pet LLC —North Stonington, CT
- $18 - $19 an hour
- Part-time
- High school diploma or GED
- In-person
- Entry level
- 401(k)
- Flexible schedule
Quick Apply
Housing Coordinator
CONNECTICUT COMMUNITY CARE INC —North Franklin, CT
- Experience working with individuals with disabilities
- Mid-level
- Office
Quick Apply
Client Relations Representative - Westbrook, CT
Retirement Income Source SFG —Westbrook, CT
- Full-time
- Mid-level
- Office
- Finance
- Free parking
- Mileage reimbursement
Quick Apply
2d
Indirect Credit Analyst I
Coreplus Federal Credit Union —Norwich, CT
- $31.28 - $46.97 an hour
- Full-time
- Office
- 2 years
- Communication skills
Sales Representative (Primary Care)
Syneos Health Commercial Solutions —Norwich, CT
- Primary Care
- Mid-level
- Residential
- Health insurance
- Dental insurance
SOC Operator - $20-25
Securitas Security Services —Groton, CT
- $20 - $25 an hour
- Full-time
- Customer service
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Marketing Coordinator
ServiceMaster DSI —New London, CT
- $50,000 - $60,000 a year
- Google Workspace
- Marketing
- Mid-level
Quick Apply
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Client Access Representative

Sound Community Services, Inc. -
New London, CT

Quick Apply

Job Details

$19.87 - $20.37 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Paid sick time
Pet insurance

Qualifications

High school diploma or GED

Full Job Description

Title: Client Access Representative (CAR)

Reports to: Clinic Office Manager

Department: Outpatient

Classification: Non-Exempt; Union

Organization Overview:

Sound Community Services, Inc. (SCSI) is a private, not-for-profit organization dedicated to educating,assisting, and supporting individuals with persistent mental illness and substance use disorders. We work tirelessly to create a culture and environment in which recovery and wellness are possible.

Position Overview:

The Client Access Representative (CAR) is responsible for performing a variety of duties involved in the front-line contact for clients and referral sources, including seeking access to outpatient behavioral health care. This position facilitates a timely intake process, referrals to community services as appropriate, and works with clinicians to improve client engagement.

We are looking for a highly motivated individual with excellent people skills to add to our team at Sound Community Services, Inc. (SCSI) for the Client Access Representative (CAR) position. This vital position serves as an important member of the Revenue Cycle Management Team in all areas of client access, scheduling,communication and coordination of services at SCSI.

Essential Functions:

1. General Duties:

This position greets clients and visitors, in -person or on the telephone and answers or refers inquiries in a cordial, professional manner

Maintains operations by following policies and procedures.
Contributes to team effort by accomplishing related results, as needed.
Delivers exceptional customer service to both internal and external clients.
Maintains clinician and staff schedules as directed by Clinic Office Manager.
Maintains Roster for Group Sessions.
Schedules and reschedules client appointments for medical and clinical staff.
Check clients in and out of the clinic.
Greets clients with courteous and professional manner.
Confirms client insurance eligibility.
Maintains and updates client files in electronic medical record at every visit.
- Updates client demographics including current address, phone number and payer information.
- Scans updated insurance cards, social security cards, picture ID's and uploads to document library.
- Updates Release of Information forms (ROI) as needed.
- Takes photos of clients and uploads into electronic medical record.
Collects client co-pays, co-insurance, etc. at time of service.
- Determines when to apply sliding scale.
- Processes/implements client payment agreement letters and ensures clients are adhering to payment agreements.
Answers telephone calls and responds to inquiries appropriately and professionally.
Conducts pre-screenings: Provides initial telephonic or in-person intake pre-screening for clients requesting access to behavioral health services, collects data for review by clinician to determine eligibility for services or referral to other providers or level of care as appropriate.
- Communicates with clients regarding acceptance for services and scheduling of intake appointments.
- Completes Point of Entry (POE) module.
- Conducts insurance verifications at Point of Entry (POW).
Conducts Pre-Intake meetings: Meets with clients face-to-face prior to intake to perform all necessary in-processing and data collection (including but not limited to scanning, faxing, etc.), obtain ROI's, facilitate record requests and obtain collateral data as needed; may assist clients in completing self-reporting screens and data collection for direct input into the intake document.
- Scans updated insurance cards, social security, cards, picture ID's and uploads to document library.
- Captures any necessary demographic information not collected during Pre-Screening.
- Orients clients to services at SCSI, client's rights & responsibilities and engagement policies.
Authorizes services for clients when required (Medicaid, Blye Cross Blue Shield, etc.).
Handles voicemail messages quickly and professionally.
Maintains neatness of waiting room and reception desk areas throughout the day.
Provides clerical support functions to the medical and clinical staff.
Attend training as directed by CAS and agency leadership.
Participates in quarterly safety drills and fulfills training and eLearning, as required.
Serves as liaison between referral agencies and individuals seeking behavioral health outpatient services.
Processes referrals received from outside agencies.
Communicates with referral services on current information, program updates, etc.
Serves as back-up to other Client Access Representative positions, due to vacations, time-off, etc. (location may vary)
Comforts clients by anticipating clients' anxieties'; answering clients' questions, and checks in with clients, answering their questions as needed.
Helps clients in distress by responding to emergencies.
Protects clients' rights by maintain confidentiality of personal and financial information.
Other duties as assigned.

2. Privacy, Security

Maintains confidentiality, at all times, according to HIPAA regulations.
Ensures that HIPAA Notice of Privacy Practices is on display, if applicable.
Ensures that records are stored securely and handled in compliance with HIPAA privacy and security regulations, if applicable.
Assists in implementing state and federal regulations on clinic records management.
Secures and safeguards agency equipment.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools, or controls, and climb stairs. The employee frequently is required to walk, talk and/or hear;Speaking and hearing ability sufficient to communicate effectively by phone or in person at normal volumes;Vision adequate to read correspondence, computer screen, forms, etc. The employee is occasionally required to stand and climb or balance. The employee must occasionally lift and/or move up to 25lbs. Specific vision abilities required by this position include the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications:

High School diploma, or equivalent, with a minimum of one (1) year of experience working in a medical or behavioral health setting OR a Certification/Degree in a medical, billing or pharmaceutical discipline required;experience with electronic medical records and/or familiarity with health insurance is strongly desired;demonstrated knowledge of services provided at SCSI, community resources and cultural competence;excellent interpersonal skills, including conflict resolution and advanced customer services skills; strong organizational and time management skills; CPR/First Aid certified or eligible; Bilingual Spanish/English preferred.

Sound Community Services, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy,religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

EXCELLENT BENEFITS PACKAGE:

Earn an additional week of paid time off including floating holidays, and personal time! Plus,
13 paid holidays per year, and paid sick time!
Company paid Life Insurance,
Company paid Accidental Death & Dismemberment Insurance,
401K,
Opt-in benefits available: Aflac, Pet Insurance, Employee/Spouse/Child Life Insurance, and Long Term Disability,
Plus, Medical, Dental, & Vision Insurance!

Quick Apply

Refine Your Search

client representative jobs in groton, ct

Client Access Representative

Burial Vault Delivery Associate

Construction Sales & Office Coordinator

Wealth Management Trainee (CT)

Financial Services Professional - Hybrid Remote (CT)

Automotive Key Sales Specialist - Costco - Weekly Pay + Paid Training

Crew Member

Revenue Cycle Representative

B2B Sales Representative

Patient Service Representative (Part Time 25 hours weekly)

PATIENT ACCOUNTS REPRESENTATIVE - FULL TIME

Customer Service Representative

Finance Customer Service Representative

Customer Service Representative (Flexible Working Hours)

Housing Coordinator

Client Relations Representative - Westbrook, CT

Indirect Credit Analyst I

Sales Representative (Primary Care)

SOC Operator - $20-25

Marketing Coordinator

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