Top 40 Guest service agent Jobs in Groton, Ma

Hotel Front Desk
Hampton Inn by Hilton Manchester/Bedford —Bedford, NH
- $16.50 - $17.00 an hour
- Part-time
- Customer service
- Writing skills
- Hotel
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent
Residence Inn Boston Westford —Westford, MA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Residential
- Hotel
Quick Apply
Front Desk Agent
Hampton Inn & Suites Westford-Chelmsford —Westford, MA
- $18 - $19 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Receptionist
First-Call Medical, Inc. —Andover, MA
- $26 - $30 an hour
- Full-time
- Background check
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply
10d
Hotel Front Desk Agent
Clarion Inn —Nashua, NH
- $15 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
RI Burlington- Front Desk Agent
The Residence Inn by Marriot - Boston Burlington —Burlington, MA
- Full-time
- Hotel
- Organizational skills
- Communication skills
Hotel Guest Service Representative
Hampton Inn Bedford Burlington —Billerica, MA
- $19 an hour
- Weekends as needed
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent
The Residence Inn, Nashua —Nashua, NH
- $16.50 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d
Front Desk Agent
Boston Marriott Burlington —Burlington, MA
- $19 an hour
- Weekends as needed
- Driver's License
- Ability to stand for extended periods
- Communication skills
- 401(k) matching
Quick Apply
7d
Night Audit-1
Embassy Suites Boston Marlborough —Marlborough, MA
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
10d
Front Desk Agent | Hilton Garden Inn, Marlborough
CSM Lodging Services Incorporated —Marlborough, MA
- $16.50 - $18.00 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Night Auditor Tuesday, Wednesday, and Thursday from 9:00 PM to 7:00 AM.
Holiday Inn Express Chelmsford MA —Chelmsford, MA
- From $17.50 an hour
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Burlington —Burlington, MA
- $18 - $20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Night Auditor Full-Time (Sunday - Thursday)
Park Lodge Hotel Group —Waltham, MA
- $22 - $23 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- Accounting
Quick Apply
Overnight Guest Services - Full Time
Giri Hotel Management —Andover, MA
- From $19 an hour
- Weekends as needed
- No high school diploma
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Full Time Front Desk Agent
Homewood Suites by Hilton Boston-Billerica —Billerica, MA
- From $18 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
7d
Night Auditor Clerk
Boston Woburn Hilton —Woburn, MA
- $26 an hour
- Part-time
- English
- Hotel
- Driver's License
Quick Apply
Crowne - Front Office Positions
The Crowne Plaza Boston Woburn —Woburn, MA
- Part-time
- Hotel
- High school diploma or GED
- Computer skills
Night Auditor (Part-Time FRI & SAT OVERNIGHT) - Courtyard Marriott
Park Lodge Hotel Group —Waltham, MA
- Part-time
- Ability to walk for extended periods
- Hotel
- Ability to sit for extended periods
Quick Apply
Part time Guest Service Associate- Cannabis
Green Meadows Farms —Marlborough, MA
- $17 - $20 an hour
- Part-time
- Research
- Cash register
- Ability to lift 50 pounds
Quick Apply

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guest service agent jobs near groton, ma

Hotel Front Desk

Hampton Inn by Hilton Manchester/Bedford
Bedford, NH

Quick Apply

Job Details

Part-time | Full-time
$16.50 - $17.00 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Flexible schedule

Qualifications

Teamwork
Customer service
Empathy
Professionalism

Full Job Description

Summary:

We are seeking a professtional, friendly and detail-oriented Front Desk Agent to join our hospitality team at our hotel. The successful candidate will be responsible for providing exceptional guest services, ensuring a warm welcome and a memorable stay for our guests. As a key member of our front desk team, you will be the first point of contact for our guests and play a vital role in maintaining a high level of customer satisfaction.

Responsibilities:

- Greet and welcome guests in a friendly and professional manner

- Check-in and check-out guests efficiently and accurately

- Provide information about hotel facilities, services, and local attractions

- Handle guest inquiries, requests, and complaints promptly and courteously

- Answer phone calls and direct them to the appropriate department or individual

- Assist with reservations and cancellations

- Maintain a clean and organized front desk area

- Process payments and maintain accurate records

- Collaborate with other hotel staff to ensure guest satisfaction

Experience:

- Previous experience in a customer service role, preferably in the hospitality industry

- Good communication skills, both verbal and written

- Phone etiquette and knowledge of phone systems

- Familiarity with hospitality management software is preferred

- Ability to handle difficult situations with professionalism and tact

- Knowledge of guest relations principles and practices

Skills:

-Good customer service skills with a focus on guest satisfaction

- Ability to multitask and prioritize tasks effectively

- Attention to detail and accuracy in handling guest information

- Ability to work well in a team environment

We offer competitive pay rates, opportunities for career advancement, and a positive work environment. If you have a passion for hospitality and providing exceptional customer service, we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview.

Pay: $16.50 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance

Application Question(s):

Are you able to work 7AM-3PM and 3pm-11pm shift?
Can you provide a professional and friendly guest service?
Are you a customer service oriented?
Have you ever applied for any position at this location?

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in groton, ma

Hotel Front Desk

Front Desk Agent

Front Desk Agent

Front Desk Receptionist

Hotel Front Desk Agent

RI Burlington- Front Desk Agent

Hotel Guest Service Representative

Hotel Front Desk Agent

Front Desk Agent

Night Audit-1

Front Desk Agent | Hilton Garden Inn, Marlborough

Night Auditor Tuesday, Wednesday, and Thursday from 9:00 PM to 7:00 AM.

Front Desk Agent

Night Auditor Full-Time (Sunday - Thursday)

Overnight Guest Services - Full Time

Full Time Front Desk Agent

Night Auditor Clerk

Crowne - Front Office Positions

Night Auditor (Part-Time FRI & SAT OVERNIGHT) - Courtyard Marriott

Part time Guest Service Associate- Cannabis

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