Top 13 Senior customer service representative Jobs in Groveport, Oh

Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
- $20.10 - $24.60 an hour
- Full-time
- Research
- Mid-level
- Communication skills
- Store discount
- Employee stock purchase plan
9d
Senior Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- 401(k)
Quick Apply
Senior Manager Customer Experience (On-Site)
Integra Beauty —Groveport, OH
- Full-time
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Patient Experience
Gifthealth Inc —Columbus, OH
- $85,000 - $105,000 a year
- Weekends as needed
- 5 years
- HIPAA
- Analysis skills
Quick Apply
Sr. Client Service Specialist - Weekend Shift
Crane Worldwide Logistics LLC —West Jefferson, OH
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Client Service Specialist - Third Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Account Manager - Retail
Kobie Marketing —Columbus, OH
- Full-time
- Remote
- Marketing
- Bachelor's degree
- Travel
Quick Apply
Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
- $65,500 - $127,500 a year
- Full-time
- High school diploma or GED
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Health savings account
Sr. Technical Services Representative
LATICRETE International, Inc. —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- DevOps
- AD&D insurance
- Paid holidays
Quick Apply
6d
Sr. Client Service Specialist - Weekend Night Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Night shift
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Global Tax Technology Customer Success and Strategy Leader, Senior Manager
Deloitte —Columbus, OH
- 5 years
- Research
- Travel

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Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
$20.10 - $24.60 an hour
9d
Front Desk Receptionist
Senior Star —Columbus, OH
Answer and route calls with a friendly demeanor. A hospitality pro who knows how to create a welcoming atmosphere. Ensure building security and resident safety.
From $16.50 an hour
Quick Apply

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Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
Demonstrated technical and functional knowledge and skills to assist in all areas of workload. Extensive 401(k) plan with company matching for contributions up…
$20.10 - $24.60 an hour
9d
Senior Customer Service Representative
Packaging Corporation of America —Newark, OH
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery…
$54,000 - $70,000 a year

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Seasonal Sr. Coordinator, Customer Support (Central Ohio)

Gap Inc. -
Groveport, OH

Apply Now

Job Details

Full-time
$20.10 - $24.60 an hour
9 days ago

Benefits

Store discount
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Research

Full Job Description

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio—Old Navy, Gap, Banana Republic, and Athleta—each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We’re driven by a shared purpose: to bridge gaps—between people, perspectives, and possibilities—to create a better world.

We’re building a team that performs at a high level—people who think boldly, take ownership, and turn ideas into impact. If you’re ready to learn fast and help shape what’s next, you’ll fit right in.

About the role

In this role, you will work in an energizing, fast-paced environment focused on delivering exceptional service to our customers through multiple interactive channels of communication. You will be Customer Curious as your support and improve the customer experience and satisfaction. You are an agile solution seeker and are comfortable multi-tasking to solve problems quickly with satisfying solutions while empowered to do the right thing.

What you'll do

Supports strategies, standards, and processes, using a customer centric mindset to deliver results and maximize efficiencies and productivity
Provide excellent customer service by recognizing and responding appropriately to customer’s requests in an efficient and timely manner; manage unique or complex customer interactions
Do the right thing mentality with focus on providing first contact resolution, utilizing a variety of resources
Deliver results through exceptional decision quality and problem-solving skills, with an extraordinary focus on resolution for a positive customer experience
Act in the capacity of “Brand Expert” on policies and procedures to provide accurate information to customers

Who you are

Proven experience in customer service in a fast paced, multi-tasked environment; Demonstrated abilities in managing escalated customer issues
Create with audacity through using your strong diagnostic skills in listening, probing, and analyzing to determine the root cause of errors and translate business problems into data driven solutions
Ability to research process or transaction flow to identify root cause of errors and to create innovative solutions and processes that enhance the customer experience
Solution oriented individual with strong verbal and written communication skills
Demonstrated technical and functional knowledge and skills to assist in all areas of workload
Proven experience leveraging technology and navigating multiple systems at once

Hourly Range: $20.10 - $24.60
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Gap Inc.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
One of the most competitive Paid Time Off plans in the industry.*
Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
Employee stock purchase plan.*
Medical, dental, vision and life insurance.*
See more of the benefits we offer.

For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

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Refine Your Search

senior customer service representative jobs in groveport, oh

Seasonal Sr. Coordinator, Customer Support (Central Ohio)

Senior Customer Care Representative - Cardio Partners - Remote

Senior Manager Customer Experience (On-Site)

Senior Manager, Patient Experience

Sr. Client Service Specialist - Weekend Shift

Sr. Client Service Specialist - Third Shift

Sr. Account Manager - Retail

Sr. Client Manager - Employee Benefits

Sr. Technical Services Representative

Sr. Client Service Specialist - Weekend Night Shift

Global Tax Technology Customer Success and Strategy Leader, Senior Manager

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About Gap Inc.

About the role

What you'll do

Who you are

Benefits at Gap Inc.

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