Top 1 Parts advisor Jobs in Guam

Service Advisor
Atkins Kroll, Inc. Guam —Tamuning, GU
- Full-time
- Dealership
- High school diploma or GED
- Driver's License
- Paid jury duty
- Health insurance
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Service Advisor

Atkins Kroll, Inc. Guam
Tamuning, GU

Quick Apply

Job Details

Full-time

Benefits

Paid jury duty
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Fuel discount
Life insurance
Referral program

Qualifications

Service writing
Customer communication
Teamwork
High school diploma or GED
Driver's License
Attention to detail
Driving
Organizational skills

Full Job Description

Atkins Kroll is looking for a customer-focused and detail-oriented Service Advisor to join our Service team. In this role, you will ensure a seamless service experience for customers by accurately assessing vehicle needs, recommending maintenance and repairs, and coordinating with technicians and dispatchers to deliver timely, high-quality service.

What you’ll do

Greet customers in a timely and professional manner and obtain vehicle information
Conduct vehicle inspections using diagnostic tools and visual assessments to identify maintenance and repair needs
Accurately document customer concerns and vehicle issues on repair orders
Recommend services and repairs based on vehicle condition, manufacturer guidelines, and customer needs
Test drive vehicles with customers when necessary to confirm concerns or coordinate with technicians for diagnosis
Review service history and recommend additional maintenance as needed
Educate customers on vehicle care and the importance of maintaining manufacturer specifications
Prepare complete and accurate estimates for labor and parts
Obtain customer approvals, signatures, and confirm payment methods
Coordinate with dispatchers regarding incoming work and repair scheduling
Monitor repair progress and communicate updates, changes in cost, or completion timelines to customers
Review repair orders to ensure work is completed accurately and properly documented
Explain completed repairs and final charges to customers upon vehicle delivery
Ensure vehicles and keys are properly secured and organized
Support quality control processes to minimize repeat repairs and improve customer satisfaction
Attend department meetings, brand trainings, and perform other duties as assigned

About you

High School Diploma or equivalent required
1–2 years of experience in the automotive industry preferred
Strong customer service and communication skills
Ability to explain technical information clearly and professionally
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Valid Driver’s License required
Reliable, team-oriented, and committed to delivering excellent customer service

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

What We Offer

Paid Time Off (PTO) – Paid Time Off is available after completion of the introductory period to support rest, work-life balance, and personal needs.
Health and Life Insurance – Access to company-sponsored medical and life insurance benefits in accordance with plan eligibility and enrollment guidelines.
Retirement Savings Plan – Eligibility to participate in the company’s retirement plan with a company match, subject to plan terms and conditions.
Employee Discount Program – Eligible employees may receive discounts on company products and services in line with company policy.
Fuel Discount – Access to fuel discount programs in accordance with partner or provider terms.
Additional Leave Benefits – Other leave benefits may include paid maternity, paternity, bereavement, and jury duty leave, in accordance with company policy and applicable laws.
Annual Salary Reviews – Compensation is reviewed annually based on performance, role responsibilities, and overall business results.
Training & Professional Travel – Opportunities for training, professional development, and potential business travel to support continuous learning dependent on the role.

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.

About us

Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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parts advisor jobs in guam

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