Sr. Software Governance Analyst (Remote, W2 Contract)
Location: Fully remote
Duration: 12 Months - extension possible
Company: Confidential (Top-Tier Consumer Tech Platform)
About the Role
Millions of people across the world come to our platform to find new ideas every day. It’s where people get inspiration, dream about new possibilities, and plan for what matters most. Our mission is to help them find that inspiration and create a life they love. The IT organization makes this possible by ensuring employees have secure, reliable, and thoughtfully governed software to do their best work.
We’re looking for a highly technical Sr. Software Governance Analyst on a contract basis to join our Software Governance team within IT. In this role, you’ll be a key decision‑maker and trusted partner at the intersection of software lifecycle management, security, legal, and data; helping our company choose, manage, and optimize the tools that power our business at scale. You’ll work closely with Procurement, Security, Legal, Finance, and engineering teams to keep our software stack safe, efficient, and aligned with company strategy.
What you’ll do
- Lead the technical front door for software requests: Review new and existing software use cases, validate that tools are approved, non‑redundant, and policy‑compliant, and route requests through the right workflows (e.g., security reviews, & procurement approvals).
- Own in‑depth technical evaluations of SaaS tools: Assess data flows, identity models, integrations, permissions, and AI usage; partner with Security, Legal, and Procurement to document risks, recommend mitigations, and present clear options to stakeholders and leaders.
- Evolve governance workflows: Advance operational excellence by improving current workflows through automation and the adoption of agentic technologies. Proactively identify repetitive or manual tasks within software governance processes, and design solutions leveraging automation, AI-driven agents, and integration between key platforms to drive efficiency and reduce overhead.
- Drive portfolio‑level rationalization: Compare proposed tools against our existing portfolio, surface overlapping functionality, and recommend strategic alternatives; including guiding teams toward already‑approved AI, productivity, and presentation tools where they meet needs.
- Ease working with contracts: Comfortable reviewing and interpreting commercial, security, and data-handling terms in vendor contracts and intake documentation, and using that understanding to build a clear picture of vendor capabilities, obligations, and risk in partnership with Legal and Procurement.
- Shape how we use agentic AI: Partner with internal stakeholders to evaluate, pilot, and govern agent-based workflows (e.g., review agents, workflow copilots, automation bots) for software governance use cases, ensuring they are effective, auditable, and aligned with company security, privacy, and policy standards.
- Use data to shape strategy: Build and maintain reports and dashboards on application usage, license consumption, and governance outcomes using Google Sheets/Excel and data sources such as Snowflake and Tableau (e.g., inactive license cleanup, portfolio optimization metrics, savings tracking).
- Act as a solution consultant and subject‑matter expert: Help teams across the organization understand what’s already available, evaluate tools against their use cases, and adopt approved integration and identity patterns (e.g., SSO, approved AI tooling, supported IDEs and developer tools).
- Raise the bar on documentation and enablement: Define and maintain runbooks, decision trees, requestor guides, and partner team playbooks; coach other analysts and collaborators on how to apply governance standards in their day‑to‑day work.
- Identify and drive automation: Spot opportunities to reduce manual toil in software lifecycle management and help design improvements such as structured intake forms, standardized fields, license‑review triggers, and integrations between Zip, Jira, Ironclad, and Slack/email workflows.
What we’re looking for:
- 5+ YOE with deep technical expertise in SaaS and identity: Strong understanding of SaaS architectures, common integration patterns (SSO/SAML/OIDC, SCIM, webhooks, APIs), data residency/processing considerations, and role/permission models; with the ability to independently evaluate vendor designs and ask probing technical questions.
- Hands-on experience with LLMs and agentic AI: Practical experience evaluating, configuring, and/or governing large language model–based tools and agentic workflows (e.g., copilots, workflow agents), with a clear point of view on risk, data handling, and fit within enterprise policies.
- Advanced analytical and data skills: Proficiency with Google Sheets/Excel (lookups, pivot tables, complex formulas) and experience querying or analyzing data in platforms such as Snowflake, BigQuery, or similar to inform strategy, recommendations, and executive‑ready reporting.
- Proven software asset and license management experience: Track record managing licenses across major SaaS products (e.g., Google Workspace, Adobe Creative Cloud, O365, collaboration and analytics tools), including auditing usage, right‑sizing licenses, and clearly documenting recommendations and outcomes.
- Curiosity about AI and emerging SaaS trends: Genuine interest in how new technologies — especially AI-powered tools — may unlock value or introduce risk, and the judgment to assess how they fit within current company policies and tooling.
- Hands‑on experience with workflow and ticketing platforms: Comfort working in tools like Jira, Zip, Ironclad, Helix, and service desk platforms; including configuring fields, basic automations, and SLAs, and using these systems as the authoritative record for governance work.
- Trusted cross‑functional partner: History of partnering closely with Security, Legal, Procurement and Finance on vendor and tool reviews, translating technical and business requirements into clear options, and influencing outcomes without formal authority.
- Senior‑level program and project management: Ability to independently prioritize and drive multiple concurrent initiatives (tool requests, cleanups, workflow changes), manage stakeholders and expectations, and bring structure and momentum to ambiguous problem spaces.
- Clear, empathetic communication: Excellent written and verbal communication skills, with the ability to explain nuanced policy, risk, and technical trade‑offs to both technical and non‑technical audiences, including senior leaders.
- Strong ownership as a contract IC: Comfort operating as a senior contract individual contributor while still leading complex cross‑functional work, setting high standards for yourself and partners, and holding teams accountable to shared outcomes.
Nice to have:
- Prior experience in IT procurement, software governance, or vendor management at a high-growth tech or SaaS company.
- Hands-on experience with Ironclad, Zip, Jira, Tableau, and Snowflake in the context of software intake, approvals, and reporting.
- Familiarity with privacy, security, and data protection concepts (e.g., CCPA, DPIAs, DPA terms, data residency) and how they show up in SaaS contracts.
- Exposure to ITIL, SaaS management, or procurement frameworks and/or relevant certifications (e.g., ITIL, sourcing or contract management, security).
- Master's degree is a plus.
Pay: $65.00 - $70.00 per hour
Work Location: Remote
