Top 470 Member services representative Jobs in Guilderland, Ny

Pre-Service Representative
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
Patient Access Representative I
Ellis Medicine —Niskayuna, NY
- $16.24 - $24.11 an hour
- Full-time
- Hospital
- Customer service
- English
Quick Apply
Membership Representative
New York State Dental Association —Albany, NY
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
1d
Member Service Representative
NextStep FCU —Albany, NY
- $22.50 an hour
- Weekends as needed
- Background check
- Office
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Ticket/Gate Agent (Customer Service Agent) - ALB
Delta Airlines —Albany, NY
- From $20.55 an hour
- Full-time
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
11d
Dining Services Call Center Representative
Ellis Medicine —Schenectady, NY
- $16.56 - $21.71 an hour
- Part-time
- English
- High school diploma or GED
- Typing
- On-the-job training
Quick Apply
1h
Customer Service Representative Trainee
The Heritage Group —Niskayuna, NY
- $40,000 - $50,000 a year
- Computer literacy
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Clinical Coordinator - Patient Engagement Center
Albany Medical Center —Albany, NY
- $59,066 - $88,599 a year
- Full-time
- HIPAA
- Mid-level
- Pediatrics
Front Desk Coordinator
EAST HUDSON ORAL AND MAXILLOFACIAL SURGERY —Latham, NY
- $22 - $24 an hour
- Part-time
- Dental office
- Surgery
- Administrative experience
Pre-Service Specialist I
Albany Medical Center —Albany, NY
- $19.00 - $24.79 an hour
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
Member Relationship Representative II
Sunmark Credit Union —Clifton Park, NY
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
5d
Customer Service Representative I
Versant Health —Albany, NY
- $16.50 - $17.75 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- Health insurance
- Dental insurance
Customer Support Representative (Entry-Level)
Raindrop Technolgies LLC —Albany, NY
- $750 - $1,500 a week
- Part-time
- Sales
- Customer service
- No experience needed
- On-the-job training
- Parental leave
Quick Apply
Bethlehem YMCA: Member Service Representative (3)
Capital District YMCA —Delmar, NY
- $16.43 an hour
- Part-time
- Sales
- Customer service
- Computer literacy
- Paid sick time
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Timothy Ochs - State Farm Agent —Schenectady, NY
- $60,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Talent Acquisition Coordinator - Hybrid (Albany, NY / Capital Region)
Trinity Health —Albany, NY
- $21.95 - $32.92 an hour
- Full-time
- Background check
- Customer service
- Mid-level
8d
Paramedic ($10,000 Sign On Bonus)
Mohawk Ambulance —Albany, NY
- $83,824 - $100,000 a year
- 12 hour shift
- 18 years or older
- Writing skills
- Mid-level
Quick Apply
Compliance Officer - Broker Dealer
Purshe Kaplan Sterling Investments —Albany, NY
- $63,000 - $70,000 a year
- Full-time
- Microsoft PowerPoint
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Food Service District Sales Professional, Utica NY AND Albany NY
Palmer Food Service —Albany, NY
- $65,000 - $100,000 a year
- Full-time
- Clean driving record
- Writing skills
- Cooking
- Profit sharing
- Paid holidays
Quick Apply
Accounting Assistant
Troy Rehabilitation and Improvement Program, Inc. (TRIP, Inc.) —Troy, NY
- $24 - $26 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply

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Pre-Service Representative

Albany Medical Center -
Albany, NY

Apply Now

Job Details

Full-time
$46,215 - $60,080 a year

Qualifications

High school diploma or GED
Customer engagement
Patient interaction
Client interaction via phone calls

Full Job Description

Department/Unit:

Patient Engagement Center

Work Shift:

Day (United States of America)

Salary Range:

$46,215.00 - $60,080.00

Salary Range: $22.22. - $28.88

The Pre-Service Specialist I is responsible for the initial touchpoint of our patient population to provide an exceptional patient experience with assisting in scheduling of services for our Hospital and Practice. This requires ability to work in a high-volume, fast paced environment. Understanding of complex scheduling needs of our patients in an empathetic, compassionate manner is critical. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. The position requires ability to understand and apply contractual benefits to the service being rendered, with ability to collect patient financial obligation pre-services.
The Pre-Service Specialist I, after one year in the position and based on performance and success in position, has ability to be promoted to Pre-Service Representative II as Career Ladder requirements indicate.

Responsibilities:

Maintain strict adherence to the Albany Medical Center Confidentiality policy.
Incorporate Albany Medical Center Customer Service Standards and demonstrates commitment toward meeting and exceeding the needs of our customers into daily activities.
Comply with all Albany Medical Center Policies.
Comply with behavioral expectations of the department.
Maintain courteous and effective interactions with colleagues.
Demonstrate an understanding of the job description, performance expectations, and competency assessment.
Participate in departmental and/or interdepartmental quality improvement activities.
Participate in the training and onboarding of new staff members
Participate in and successfully completes Mandatory Education.
Perform all other duties as needed or directed to meet the needs of the department.
Adheres to AMC Corporate Compliance Plan

Qualifications:

High School Diploma
1 – 2 years winning customer service personality with ability to engage patients and customers via telephone with superior patient experience.
Insurance knowledge, preferred

Thank you for your interest in Albany Med Health System!

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Apply Now

Refine Your Search

member services representative jobs in guilderland, ny

Pre-Service Representative

Patient Access Representative I

Membership Representative

Member Service Representative

Ticket/Gate Agent (Customer Service Agent) - ALB

Dining Services Call Center Representative

Customer Service Representative Trainee

Clinical Coordinator - Patient Engagement Center

Front Desk Coordinator

Pre-Service Specialist I

Member Relationship Representative II

Customer Service Representative I

Customer Support Representative (Entry-Level)

Bethlehem YMCA: Member Service Representative (3)

Customer Relations Representative - State Farm Agent Team Member

Talent Acquisition Coordinator - Hybrid (Albany, NY / Capital Region)

Paramedic ($10,000 Sign On Bonus)

Compliance Officer - Broker Dealer

Food Service District Sales Professional, Utica NY AND Albany NY

Accounting Assistant

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