Top 19 Credit union Jobs in Gulfport, Ms

Member Contact Specialist I Gulfport 5225
Keesler Federal Credit Union —Gulfport, MS
- $20.10 an hour
- High school
- Computer literacy
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Floating Teller Service Representative I Biloxi 5228
Keesler Federal Credit Union —Biloxi, MS
- $17.48 an hour
- Microsoft Excel
- Microsoft Outlook
- High school
- Disability insurance
- Health insurance
3d
UNIVERSAL SERVICES REPRESENTATIVE
SUNBELT FEDERAL CREDIT UNION —Biloxi, MS
- Full-time
- Computer literacy
- Basic math
- English
- Paid holidays
- Disability insurance
Quick Apply
Sales and Service Coach Gulfport and New Orleans 5231
Keesler Federal Credit Union —Gulfport, MS
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Disability insurance
- Health insurance
3d
Collateral & Member Records Team Lead 5204
Keesler Federal Credit Union —Biloxi, MS
- $25.96 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
UNIVERSAL SERVICE REPRESENTATIVE
Sunbelt Federal Credit Union —Gulfport, MS
- Full-time
- Computer literacy
- Basic math
- English
- Health insurance
- 401(k)
Quick Apply
Member Contact Center Manager Gulfport 5177
Keesler Federal Credit Union —Gulfport, MS
- Call employer
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Member Contact Center Team Lead Gulfport 5226
Keesler Federal Credit Union —Gulfport, MS
- Monday to Friday
- Microsoft Excel
- Mid-level
- Trade school
- Disability insurance
- Health insurance
3d
Quality Assurance Analyst III 5203
Keesler Federal Credit Union —Biloxi, MS
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
1d
Director Data and Analytics Biloxi 5134
Keesler Federal Credit Union —Biloxi, MS
- Computer Science
- Office
- Java
- Disability insurance
- Health insurance
Collections Team Lead Gulfport Downtown 5189
Keesler Federal Credit Union —Gulfport, MS
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Digital Content and Website Manager Gulfport 5150
Keesler Federal Credit Union —Gulfport, MS
- Marketing
- Computer literacy
- Bachelor of Science
- Disability insurance
- Health insurance
Director Enterprise Transformation Office 5192
Keesler Federal Credit Union —Biloxi, MS
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Disability insurance
- Health insurance
Mortgage Underwriter III Gulfport Telecommuter 5130
Keesler Federal Credit Union —Gulfport, MS
- $36.67 an hour
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
VICE PRESIDENT OF RESIDENTIAL MORTGAGE LENDING
Sunbelt Federal Credit Union —Gulfport, MS
- Full-time
- Sales
- 5 years
- Public speaking
- Profit sharing
- Paid holidays
Quick Apply

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Floating Teller Service Representative I Biloxi 5228
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credit union jobs near gulfport, ms

Member Contact Specialist I Gulfport 5225

Keesler Federal Credit Union -
Gulfport, MS

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Job Details

$20.10 an hour
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
Computer literacy
High school diploma or GED
Typing

Full Job Description

JOIN THE KEESLER FEDERAL CREDIT UNION TEAM!

Keesler Federal Credit Union team members enjoy competitive salaries and a wide range of benefits, some of which include:

Medical, dental, and vision insurance
Section 125 Flexible Spending Accounts for Health Care and Dependent Care expenses
Employee and Dependent Life Insurance
401(k) Retirement Plan with 100% match on the first 5% contributed by you
Paid Leave
Tuition Reimbursement and Competitive Scholarships
Short Term & Long Term Disability Benefits
Employee Assistance Program

WE CURRENTLY DO NOT SPONSOR WORK RELATED VISAS

Position: Member Contact Specialist I

Department: Contact Center

Reports to: Member Contact Center Team Lead

FLSA: Non-Exempt

SUMMARY:

Under general supervision, but following established policies and procedures, is responsible for providing a variety of account services as a result of member inquiries or requests in a fast paced environment. Provides exceptional member service while processing financial transactions and answering member account and service inquiries over the telephone in a timely, accurate, professional and courteous manner.

SUPERVISION RESPONSIBILITIES:

None

ESSENTIAL FUNCTIONS:

Demonstrates the ability to communicate effectively and professionally, to provide quality service to members as well as internal team members.
Ensures confidentiality and protection of member information.
Following credit union policies and procedures, properly identifies members (including account ownership) for whom they are conducting transactions or providing account information.
Performs file maintenance, account changes, and other non-cash transactions. Provides balance inquiries, loan, credit card and account history, and general account, loan and credit card information upon member’s request.
Accepts member requests for wire transfers and Speed Pay transactions within established limitations. Performs various account transactions per the member’s request within established guidelines; including but not limited to, loan payments, deposits, withdrawals, and credit cards payments.
Resolves various member disputes, concerns, and requests within scope of authority.
Effectively escalates member disputes or issues through chain of command when necessary.
Performs limited account research upon member’s request or utilizes the Synapsys CRM to create the applicable service event.
Maintains up-to-date knowledge on all KFCU products and services.
Meets established service and production goals for the contact center.
Effectively uses the Synapsys CRM to create and manage sales, referrals, and service events for members within Service Commitment timelines.
Responsible for compliance with all Federal regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and all credit union policies and procedures.
Utilizes The Member Advantage AID.INC system to identify potential member (internal or external) service needs which can be met through the sale of credit union products and services, or adherence to the department’s policy and procedures.

Other Duties and Responsibilities:

May assist team members from the branches/departments with member service issues or requests.
Responsible for satisfactory completion of any training or certification as needed or required to maintain quality member service.
Travel to and work at alternate work locations may, at times, be required.

KNOWLEDGE & SKILLS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: A high school education or GED.

Experience and Other Requirements:

One year to three years of similar or related experience.
Excellent oral and written communication skills required.
Satisfactory completion of New Hire Orientation, New Accounts, Teller, and Lending Training through the HR/Training Department required.
Good typing/keyboarding skills required.
Accuracy and attention to detail required.
Punctuality and attendance are critical to this position.
Ability to multitask in a fast-paced environment while prioritizing and organizing workload required.
Must possess a pleasant, distinct voice that reflects an enthusiastic, helpful attitude.

Interpersonal Skills:

Courtesy, tact, and diplomacy are essential elements of the job. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Computer Skills:

Experience with office equipment such as calculators, fax machines and copiers required.
Experience with Symitar financial institution software preferred.

Certificates, Licenses and Registrations:

Completion of CUNA’s CPD Online courses as assigned and/or required.
Completion of Integrity TMA training required within one year of hire date.

PHYSICAL DEMANDS:

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the CCR is regularly required to sit for extended periods of time. Average, ordinary, visual acuity necessary to prepare documents or operate machinery, computers. Must be able to hear average or normal conversations and receive ordinary information. Movements frequently and regularly require the use of arms, wrist, hands and fingers. The employee is occasionally required to stand, walk and occasionally lift up to approximately 25 pounds. Employee is regularly required to use a telephone headset or handset.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level is that of a normal office environment.

DECLARATION:

The Human Resources Department retains the sole rights and discretion to make change to this job description.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

credit union jobs in gulfport, ms

Member Contact Specialist I Gulfport 5225

Floating Teller Service Representative I Biloxi 5228

UNIVERSAL SERVICES REPRESENTATIVE

Sales and Service Coach Gulfport and New Orleans 5231

Collateral & Member Records Team Lead 5204

UNIVERSAL SERVICE REPRESENTATIVE

Member Contact Center Manager Gulfport 5177

Member Contact Center Team Lead Gulfport 5226

Quality Assurance Analyst III 5203

Director Data and Analytics Biloxi 5134

Collections Team Lead Gulfport Downtown 5189

Digital Content and Website Manager Gulfport 5150

Director Enterprise Transformation Office 5192

Mortgage Underwriter III Gulfport Telecommuter 5130

VICE PRESIDENT OF RESIDENTIAL MORTGAGE LENDING

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