Top 23 Resort manager Jobs in Gulfport, Ms

Events Meeting Manager
IP Casino Resort Spa - Biloxi —Biloxi, MS
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Beverage Manager
IP Casino Resort Spa - Biloxi —Biloxi, MS
- Full-time
- Management
- Customer service
- Mid-level
Quick Apply
Assistant General Manager - Salt & Ivy - Beau Rivage
MGM Resorts —Biloxi, MS
- Full-time
- High school diploma or GED
- 21 years or older
- Senior level
- Health insurance
Senior Manager Bar & Lounge - Beau Rivage
MGM Resorts —Biloxi, MS
- Full-time
- Bar
- Mid-level
- Administrative experience
- Health insurance
Assistant Beverage Manager - Beau Rivage
MGM Resorts —Biloxi, MS
- Full-time
- Mid-level
- High school diploma or GED
- 21 years or older
- Health insurance
11d
Hotel Housekeeping Houseperson
Island View Casino Resort —Gulfport, MS
- Full-time
- Hotel
- Entry level
Assistant Hotel Manager
American Cruise Lines —Biloxi, MS
- Full-time
- Bar
- Sales
- Military
- Dental insurance
- Vision insurance
Quick Apply
Resort Attendant - Seasonal
Hollywood Casino Gulf Coast —Bay Saint Louis, MS
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- English
- Health insurance
- Paid time off
Assistant Manager Beverage - Beau Rivage
MGM Resorts —Biloxi, MS
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
2d
Cruise Director
American Cruise Lines —Gulfport, MS
- Full-time
- Sales
- Ability to lift 50 pounds
- Presentation skills
- Dental insurance
- Vision insurance
Quick Apply
Steward Supervisor
Treasure Bay LLC —Biloxi, MS
- Weekends as needed
- Bar
- ServSafe
- Maintenance
Quick Apply
Hotel Services Assistant Shift Manager
Hollywood Casino Gulf Coast —Bay Saint Louis, MS
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
Executive Chef
American Cruise Lines —Gulfport, MS
- Full-time
- Background check
- 6 years
- Management
- Dental insurance
- Vision insurance
Quick Apply
Executive Sous Chef
American Cruise Lines —Gulfport, MS
- Full-time
- ServSafe
- 5 years
- Pass drug screening
- Dental insurance
- Vision insurance
Quick Apply
Sous Chef
American Cruise Lines —Gulfport, MS
- Full-time
- ServSafe
- Pass drug screening
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply

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Events Meeting Manager

IP Casino Resort Spa - Biloxi -
Biloxi, MS

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Word
Customer communication
Microsoft Excel
Microsoft Outlook
Salesforce Cloud
Increasing sales revenue
Sales management systems proficiency
Microsoft Teams
Project execution
Managing projects
CRM system proficiency
Project leadership
Video conferencing systems operation
Customer complaint resolution

Full Job Description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

SUMMARY DESCRIPTION

The team member in this position is responsible for planning and managing the execution of meetings and events contracted for IP Casino Resort Spa.

ESSENTIAL FUNCTIONS

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

ESSENTIAL JOB FUNCTIONS/DUTIES:

Communicate all details surrounding a Group event to Property in advance of arrival
Initiate and conduct planning meetings with clients to understand their vision for the event to accurately articulate their needs with the Property
Coordinate with appropriate department managers to ensure requests are understood and able to be successfully executed within our guest service and profitability metrics.
Create Banquet Event Orders (BEOs) and Group Resumes, which accurately reflect the client’s expectations while offering upgrades in service, audio visual and creative suggestions in order to maximize revenues and ensure an extraordinary guest experience
Prioritize accurate and timely communication both with the client and the property
Advocate for both the property and the client concurrently, ensuring recommendations work for both parties in the most successful and profitable way
Lead and/or participate in departmental meetings including BEO, Resume, Pre & Post Cons, etc.
Work closely with Banquets, Culinary, Hotel and other leadership to ensure client’s arrangements are executed as contracted and detailed
Confirm group’s MOP (Method of Payment) is verified and review group’s invoice following the event
Maintain the integrity of the client database.
Generate ideas and initiatives that further develop existing accounts while identifying new business practices to drive additional revenue
Communicate strategies and suggestions to Director of Sales and Sales Managers to help maintain loyalty and strengthen the relationship with the Property
Responsible for building and retaining client relations resulting in exceptional guest service and repeat business
Engage in a sales-focused atmosphere that promotes sales growth
Maintain knowledge of competitor’s sales and convention programs to sell against the competitive set’s strengths and weakness
Maintain knowledge of all promotions throughout the property to stimulate and retain business
Maintain a positive professional image at all times
Perform all related duties as assigned by department leadership

Managing Profitability:

Create opportunities to upsell during event planning
Ensure synchronicity through planning for operational efficiencies and profitability
Follow standards to ensure profitability targets are met

Ensuring Exceptional Customer Service:

Create an atmosphere that meets or exceeds guest expectations
Set a positive example for both team members and guests
Interact with guests to obtain feedback on quality and service standards
Respond to and handles situations requiring service recovery
Strive to improve service performance
Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Must be at least 21 years of age

These skills and abilities are typically acquired through the completion of a bachelor’s degree or equivalent in event management, business, or related field, as well as one to three years of experience in the hospitality industry
Broad understanding of managing all aspects of meetings and catered events
Proven history of sales and service that clearly showcases an understanding of guest service and revenue growth
Knowledge of casino industry and/or hotel & resort hospitality as it pertains to group sales preferred
Excellent verbal & written communication skills for variety of audiences
Computer skills are essential with a focus on Microsoft Teams, Outlook, Word & Excel, Salesforce/Delphi, Sertifi, and others
Strong project management skills, managing multiple simultaneous projects

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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Refine Your Search

resort manager jobs in gulfport, ms

Events Meeting Manager

Beverage Manager

Assistant General Manager - Salt & Ivy - Beau Rivage

Senior Manager Bar & Lounge - Beau Rivage

Assistant Beverage Manager - Beau Rivage

Hotel Housekeeping Houseperson

Assistant Hotel Manager

Resort Attendant - Seasonal

Assistant Manager Beverage - Beau Rivage

Cruise Director

Steward Supervisor

Hotel Services Assistant Shift Manager

Executive Chef

Executive Sous Chef

Sous Chef

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