Top 1749 Client manager Jobs in Hackensack, Nj

Customer Service Specialist
Emmi Dessert USA —Kenilworth, NJ
- $70,000 a year
- Full-time
- Customer service
- ERP systems
- English
- Health savings account
- Health insurance
Quick Apply
Client Manager
Mission Staffing —New York, NY
- $66,291.41 - $79,834.82 a year
- Full-time
- Mid-level
- Office
- Business development
- Employee assistance program
Quick Apply
Client Success Manager
Confidential —Manhattan, NY
- $80,000 - $115,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Transition Specialist Representative - New Jersey
PAYCOM —Jersey City, NJ
- $100,000 a year
- Full-time
- Microsoft Outlook
- Public speaking
- Research
Quick Apply
Founding Customer Success Lead
Scout Edu —New York, NY
- $120,000 - $175,000 a year
- Full-time
- 3 years
- Organizational skills
- Senior level
9d
Client Success Senior Manager
Alteva RCM —Hackensack, NJ
- $120,000 - $165,000 a year
- 3 years
- Senior level
- Leadership
- Disability insurance
- Health insurance
Quick Apply
Client Relationship Manager
Brandon J. Broderick —Hackensack, NJ
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- US work authorization
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Client Success Manager
Alteva RCM —Hackensack, NJ
- $100,000 - $125,000 a year
- 5 years
- Continuous improvement
- Senior level
- Disability insurance
- Health insurance
Quick Apply
Enterprise Client Success Manager
Accordant —Florham Park, NJ
- $115,000 - $120,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Customer Excellence Specialist
Gellert Global Group —Paramus, NJ
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Leadership
- Disability insurance
- Health insurance
Quick Apply
WorkForce Software, Senior Client Success Manager
ADP —Roseland, NJ
- $86,600 - $161,600 a year
- Full-time
- Hybrid work
- Military
- Office
- 8 years
- Wellness program
- Disability insurance
Client Success Manager
Green Irony —New York, NY
- $95,000 - $115,000 a year
- Remote
- Sales
- Bachelor of Science
- Senior level
- Health insurance
- Dental insurance
Client Service Manager
SpecialtyRx —Ridgefield Park, NJ
- $55,000 - $70,000 a year
- Online Application
- Mid-level
- Driver's License
- Driving
Quick Apply
Client Manager (US)
nPlan —New York, NY
- $120,000 - $150,000 a year
- Remote
- Mid-level
- Travel
- Leadership
- Health insurance
- Flexible schedule
PAHub & Prior Authorization Specialist
Agadia Systems Inc —Parsippany-Troy Hills, NJ
- $90,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- HIPAA
- Analysis skills
Quick Apply
Client Services Account Manager
Steris —Newark, NJ
- $93,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
1d
eDiscovery Client Services Manager
Epiq Systems, Inc. —New York, NY
- $130,000 - $145,000 a year
- Weekends as needed
- Remote
- Recruiting
- Fair chance
- Business Administration
Customer Service Admin II
Crane Aerospace & Electronics —West Caldwell, NJ
- $76,500 - $99,600 a year
- Overtime
- Microsoft Excel
- Oracle
- ERP systems
Director, Client Service Manager
Fidelity Investments —Jersey City, NJ
- $95,000 - $186,000 a year
- Full-time
- System design
- Office
- Continuous improvement
- Loan repayment program
- Tuition reimbursement
Client Care Coordinator
Serenium Therapy & Wellness —Hackensack, NJ
- $50,000 - $60,000 a year
- Full-time
- Medical office experience
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
9d

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Customer Service Specialist

Emmi Dessert USA -
Kenilworth, NJ

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

French
Computer operation
Customer communication
Customer service
English
Bachelor's degree
Attention to detail
Problem-solving

Full Job Description

Overview:

The Customer Service Specialist is responsible for overseeing the customer journey, coordinating with internal stakeholders such as Sales, IT, and Finance, and providing seamless support to ensure customer satisfaction. This position will handle customer orders from entry to invoicing, offering exceptional customer service aligned with company mission and values

Responsibilities:

· Maintain accurate and up-to-date customer and product master data to support efficient order processing, invoicing, and international transactions.

· Process customer orders received via email, fax, and EDI systems, ensuring accuracy of items, pricing, quantities, delivery dates, and applicable trade terms.

· Respond promptly to customer inquiries, requests, and complaints, ensuring timely resolution and a high level of customer satisfaction.

· Coordinate with internal departments including Sales, Accounting, Logistics, Manufacturing, and Quality to ensure smooth order fulfillment and issue resolution.

· Prepare and submit monthly commission reports for brokers, ensuring accuracy and timely approval.

· Organize and coordinate the shipment of product samples in accordance with Account Manager instructions and shipping requirements.

· Prepare export documentation, including commercial invoices, packing lists, and certificates, ensuring compliance with international trade regulations.

· Support import/export activities by liaising with international factories, freight forwarders, and monitoring shipment status as needed.

· Assist with accounts receivable by following up on outstanding invoices and supporting collection efforts.

· Maintain organized records and archives of customer orders, shipping documents, and related files.

· Identify opportunities for continuous improvement in customer service and order management processes.

· Perform other duties as assigned by the supervisor.

Education and Experience:

3–5 years of Customer Service experience required.
Previous experience in Consumer Packaged Goods (CPG) is preferred.
Bachelor’s degree or equivalent work experience required.
Experience with ERP systems is a plus.
Proven work experience in operations, manufacturing, or pharmaceutical environments, preferably within the food industry.
Strong written and verbal communication skills, including active listening abilities.
Strong attention to detail with a proactive approach to handling customer requests.
Service-oriented mindset with the ability to resolve customer issues effectively and professionally.
Proficient in Microsoft Office Suite and able to quickly learn new software systems.
Ability to thrive in a fast-paced environment while managing multiple priorities simultaneously.

Work Environment:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds occasionally.

Who We Are: Emmi Group launches “Emmi Desserts” as the unified name for its global dessert business. The Emmi Group is launching “Emmi Desserts” as the unified name for its global dessert business and establishing “better for you” desserts as its strategic core: Premium desserts that offer uncompromising delight and are responsibly crafted with clean recipes, simple ingredients and sustainable packaging. The new brand identity combines local dessert traditions and translates them into innovative concepts for its partners around the globe.

The new identity brings together all dessert businesses of the Emmi Group under one identity while reflecting their individual heritage and maintaining the authenticity of each dessert tradition. From Italian Tiramisu and French pâtisserie to American Cheesecakes and British bakery classics, Emmi Desserts brings together the world’s most iconic dessert cultures. As a dessert specialist, Emmi Desserts offers its customers a highly innovative, bespoke premium desserts portfolio and works closely with them to further develop the category.

Emmi Desserts: “Crafted to make you smile”

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Do you have experience importing products into the United States?
Do you have Experience with ERP?

Education:

Bachelor's (Required)

Experience:

Customer service: 3 years (Required)

Language:

French (Required)

Work Location: In person

Quick Apply

Refine Your Search

client manager jobs in hackensack, nj

Customer Service Specialist

Client Manager

Client Success Manager

Transition Specialist Representative - New Jersey

Founding Customer Success Lead

Client Success Senior Manager

Client Relationship Manager

Client Success Manager

Enterprise Client Success Manager

Customer Excellence Specialist

WorkForce Software, Senior Client Success Manager

Client Success Manager

Client Service Manager

Client Manager (US)

PAHub & Prior Authorization Specialist

Client Services Account Manager

eDiscovery Client Services Manager

Customer Service Admin II

Director, Client Service Manager

Client Care Coordinator

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