Top 78 Customer support coordinator Jobs in Hackensack, Nj

Customer Support Coordinator
Culinary Depot —Hackensack, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Service Coordinator
SAGE INTEGRATION HOLDING S LLC —Parsippany-Troy Hills, NJ
- $25 - $30 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Associate Customer Service Coordinator - Seasonal
Prudent Publishing Company —Ridgefield Park, NJ
- $20 an hour
- Part-time
- Entry level
- Paid training
- Paid holidays
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Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Business Support Coordinator (Food & Beverage Sales Support)
Symrise —Teterboro, NJ
- $66,000 - $75,000 a year
- Online Application
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Implementation Coordinator
Judi Health —New York, NY
- $77,200 - $96,500 a year
- Hybrid work
- Writing skills
- Office
- High school diploma or GED
Quick Apply
13d
Care Management Coordinator (Mandarin/Cantonese Speaking)
HAMASPIK CHOICE INC —Brooklyn, NY
- $19 - $23 an hour
- Full-time
- Microsoft Excel
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
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Client Experience & Care Coordinator
Oliver's Nannies —Millburn, NJ
- $50,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid time off
Quick Apply
3d
Client Success Coordinator
WebMD —Newark, NJ
- $53,500 - $58,500 a year
- Full-time
- Google Workspace
- Bachelor's degree
- Communication skills
- Continuing education credits
- Commuter assistance
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Account Coordinator
Talkspace —New York, NY
- $60,000 - $70,000 a year
- Remote
- Mid-level
- Neurology
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Remote Enrollment - Outreach Coordinator
Medsien —New York, NY
- Contract
- Remote
- Older adults
- Communication skills
- Entry level
Quick Apply
Coordinator, Client Connect
Disney Advertising —New York, NY
- $56,600 - $75,900 a year
- Microsoft Outlook
- Bachelor's degree
- Communication skills
4d
Customer Sucess Coordinator
Fello —Butler, NJ
- $22 - $24 an hour
- Full-time
- Mid-level
- Communication skills
Coordinator - Client Relations Center
Hermès Paris —Manhattan, NY
- $23.43 - $28.64 an hour
- Full-time
- Bilingual
- Microsoft Word
- Mentoring
- Profit sharing
- Paid parental leave
Service BDC Coordinator
Paul Miller Toyota —West Caldwell, NJ
- Background check
- Dealership
- Pass drug screening
- Wellness program
- Disability insurance
Quick Apply
CUSTOMER SERVICE COORDINATOR
Inteplast Group —Livingston, NJ
- $46,000 - $48,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Quick Apply
2d
Lead Service Coordinator
Culinary Depot —Spring Valley, NY
- $75,000 - $90,000 a year
- Full-time
- Senior level
- Leadership
- Commercial
- Paid holidays
- Health insurance
Quick Apply
12d
Customer Service Coordinator
Raymour and Flanigan —Fairfield, NJ
- $18 - $24 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Store discount
- Health savings account
Quick Apply
Sales Support Coordinator
Hudson Technologies Inc —Woodcliff Lake, NJ
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
Quick Apply
PBM Coordinator, Benefit Configuration
Rightway —New York, NY
- $23 - $27 an hour
- Remote
- Research
- Mid-level
- 1 year
Quick Apply
5d

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Customer Support Coordinator

Culinary Depot -
Hackensack, NJ

Quick Apply

Job Details

Full-time
$25 - $33 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Optimizing workflow processes
Customer records maintenance
Record keeping
Email customer support
Phone communication
Emotional support for clients
Post-sales issue resolution
Managing clients in a customer support role
Continuous improvement
Customer engagement
Emotional safety support
Order issue resolution
Technical support via email
Cross-functional collaboration
Communication skills
Email support
Entry level
Cross-functional communication
Client interaction via phone calls
Customer data entry

Full Job Description

About Culinary Depot

Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide. We partner with our customers from initial design and equipment selection through installation and long-term support. Our business is built on expertise, accountability, and long-term relationships—not one-off transactions.

Role Summary

We are hiring a Customer Support Coordinator to be the front line of our service operation. This role is critical to the customer experience.

You will often be speaking with customers who are frustrated, stressed, or under pressure. Your responsibility is to listen, take ownership, communicate clearly, and drive each issue to resolution. This is not a “log a ticket and move on” role. It requires empathy, follow-through, and pride in helping people.

If you are someone who feels personally invested in making sure customers are taken care of—and you don’t rest until the issue is resolved—this role will be a strong fit.

What Success Looks Like

Customers feel heard, respected, and supported
Issues are owned end-to-end, not passed along
Communication is proactive, clear, and honest
Follow-ups happen without being chased
Problems are resolved thoughtfully, even when solutions take time

Key Responsibilities

Customer Interaction: Respond to customer inquiries via phone, email, and chat promptly and professionally.
Issue Resolution: Address and resolve customer complaints related to damages, order discrepancies, and other concerns effectively.
Order Follow-Up: Provide updates on order status and follow up with customers on outstanding orders.
Internal Communication: Collaborate with sales teams and other internal departments to resolve customer issues and ensure satisfaction.
Record Keeping: Update customer records and track orders to facilitate accurate and timely issue resolution.
Process Improvement: Identify recurring customer issues, suggest process improvements, and report findings to management.
Team Collaboration: Work with other CSRs and teams to ensure seamless customer service and support.

Who We’re Looking For

Naturally empathetic with a genuine desire to help people
Calm, patient, and professional—especially with frustrated customers
Strong communicator who listens first and responds thoughtfully
Organized and detail-oriented with strong follow-through
Comfortable juggling multiple cases without dropping the ball
Problem-solver who takes responsibility, not shortcuts

Experience in customer service or technical support is preferred but attitude and ownership matter more than background. We can train systems. We cannot train care.

Important to Know

This is not a call-center role and not a script-based environment. You will be expected to think, take ownership, and advocate for the customer. If helping people feels like an inconvenience, this will not be the right role.

Compensation

$25–$33 per hour, based on experience and qualifications.

Why Join Culinary Depot

We hold high standards and support our team accordingly.

Competitive compensation with performance-based reviews
Medical, Dental, and Vision insurance
401(k) with company match
Paid Time Off plus paid holidays
Hands-on training, mentorship, and internal growth opportunities
Fast-paced, collaborative, and execution-focused office culture

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Quick Apply

Refine Your Search

customer support coordinator jobs in hackensack, nj

Customer Support Coordinator

Service Coordinator

Associate Customer Service Coordinator - Seasonal

Helpline Coordinator

Business Support Coordinator (Food & Beverage Sales Support)

Implementation Coordinator

Care Management Coordinator (Mandarin/Cantonese Speaking)

Client Experience & Care Coordinator

Client Success Coordinator

Account Coordinator

Remote Enrollment - Outreach Coordinator

Coordinator, Client Connect

Customer Sucess Coordinator

Coordinator - Client Relations Center

Service BDC Coordinator

CUSTOMER SERVICE COORDINATOR

Lead Service Coordinator

Customer Service Coordinator

Sales Support Coordinator

PBM Coordinator, Benefit Configuration

I want to receive the latest job alert for customer support coordinator in hackensack, nj

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About Culinary Depot

Role Summary

What Success Looks Like

Key Responsibilities

Who We’re Looking For

Important to Know

Why Join Culinary Depot

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