Top 188 Guest service agent Jobs in Hackensack Nj

Front Desk Agent
Cipriani —New York, NY
- $30 an hour
- Weekends as needed
- Hospitality
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Teaneck, NJ
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
3d
Front Desk Supervisor
Blue Sky Hospitality Solutions —Weehawken, NJ
- $24 - $27 an hour
- Weekends as needed
- Mid-level
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
14d
Guest Services/Front Desk Agent
Hilton Pearl River —Pearl River, NY
- $17.00 - $17.25 an hour
- Weekends as needed
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Supervisor- Residence Inn
Courtyard by Marriott - Yonkers – Yonkers, NY —Yonkers, NY
- $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Experience Agent
FAENA —New York, NY
- $36 an hour
- Full-time
- Organizational skills
- 1 year
- Communication skills
Quick Apply
Hotel Guest Service Agent
The Empire Hotel —New York, NY
- $26 - $27 an hour
- Weekends as needed
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
16h
Guest Service Agent
LUMA Hotel Times Square —New York, NY
- $24 an hour
- English
- Mid-level
- Hotel
- Wellness program
- AD&D insurance
Quick Apply
11d
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
4d
Front Office Agent
The Standard High Line —New York, NY
- $25.13 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
4d
Guest Service Agent
Resorts World Las Vegas —New York, NY
- $31.48 - $35.41 an hour
- Full-time
- Basic math
- English
- High school diploma or GED
13d
Front Desk Agent
The Mark Hotel —New York, NY
- From $34.99 an hour
- Weekends as needed
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
5d
Guest Service Agent - The Hoxton, Williamsburg
Schulte Boutique + Lifestyle —Brooklyn, NY
- $26 an hour
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Guest Services Agent
Park Lane —New York, NY
- $32.11 - $42.37 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
3d
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
7d
Guest Services Agent - Sonesta Simply Suites Jersey City
Sonesta —Jersey City, NJ
- $27.60 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
7d
FRONT DESK REPRESENTATIVE
The Yale Club of New York City —New York, NY
- $32.45 an hour
- Full-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Front Desk Agent
Cipriani USA Inc —New York, NY
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Front Desk Agent (Part-Time)- Weekend Availability
Courtyard by Marriott- Lyndhurst —Lyndhurst, NJ
- From $19 an hour
- Part-time
- Writing skills
- Hotel
- US work authorization
- Flexible spending account
- Life insurance
Quick Apply

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Front Desk Agent

Cipriani -
New York, NY

Quick Apply

Job Details

Full-time
$30 an hour

Benefits

Health insurance
Dental insurance

Qualifications

Hospitality
Guest relations
Customer service
English
Administrative experience
High school diploma or GED
Front desk
Guest services
Phone etiquette
OPERA
Hotel experience

Full Job Description

POSITION PURPOSE:
Casa Cipriani Hotel is seeking a dynamic and professional Front Desk Agent to provide exceptional customer service to all guests. As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience while ensuring the smooth operation of the front desk. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

ESSENTIAL FUNCTIONS AND DUTIES:

Greet and welcome guests in a friendly and professional manner upon arrival.
Check guests in and out efficiently, ensuring all information is accurately entered into the system.
Provide guests with information about hotel amenities, services, and local attractions.
Answer phone calls and respond to inquiries in a courteous and timely manner.
Handle reservations, changes, and cancellations, ensuring accuracy and availability.
Address guest concerns or complaints promptly, resolving issues to maintain guest satisfaction.
Assist with luggage handling and special requests, ensuring a high level of guest comfort.
Maintain a clean and organized front desk area, ensuring it is presentable at all times.
Process payments, handle cash, and prepare billing for guests at check-out.
Collaborate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
Monitor and update the room availability and reservation system to reflect real-time status.
Ensure all guest information is kept confidential and follows hotel policies and procedures.
Uphold Casa Cipriani’s standards of hospitality, promoting a luxurious experience for each guest.

KNOWLEDGE, EXPERIENCE AND SKILLS

High school diploma or equivalent required.
Previous hotel front desk or customer service experience preferred.
Proficient in using hotel management software (experience with Opera, Mews, or similar systems a plus).
Strong communication skills, both verbal and written.
Exceptional attention to detail and ability to multi-task.
Ability to remain calm and efficient under pressure.
Friendly, approachable, and customer-focused demeanor.
Ability to work flexible hours, including evenings, weekends, and holidays.
Fluency in multiple languages is a plus.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

Ability to sit or stand for extended periods.
Occasional lifting of up to 25 pounds.
Must be able to work in a fast-paced, high-pressure environment.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

Dental insurance
Health insurance

Schedule:

Evenings as needed
Holidays
Weekends as needed

Work Location: In person

Quick Apply

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FRONT DESK REPRESENTATIVE

Front Desk Agent

Front Desk Agent (Part-Time)- Weekend Availability

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