Top 1867 Technical lead Jobs in Hackensack Nj

IT Service Desk Lead
Balchem Corporation —Montvale, NJ
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Technical Support Lead
Lithic —New York, NY
- $125,000 - $215,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Technical Support Team Lead
Vim —New York, NY
- $125,000 - $145,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Benefits from day one
Quick Apply
10d
Colleague Engagement Lead
Barclays —Whippany, NJ
- $140,000 - $200,000 a year
- Research
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Data Center Critical Facilities Lead
Equinix —Secaucus, NJ
- $88,000 - $132,000 a year
- Full-time
- 6 years
- High school diploma or GED
- Senior level
- Paid holidays
- Paid time off
Lead Lighting Technician (L1/Corporate)
Technical Operations Inc —New York, NY
- $80,000 - $100,000 a year
- Full-time
- 8 years
- In-person
- Senior level
- Health insurance
- 401(k)
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Lead Security Technician – Enterprise Access Control & CCTV (Jersey City, NJ)
Care Security Systems Inc. —Jersey City, NJ
- $35 - $45 an hour
- 8 hour shift
- Inventory control
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
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HVAC TECHNICIAN LEAD
Palco Mechanical LLC —White Plains, NY
- $50 - $65 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
11d
M365 Test Lead – Collaboration Platforms & Integrated Release Management (NJ NY CT)
Experis —Jersey City, NJ
- $65 - $73 an hour
- Contract
- 5 years
- Quality control
- Organizational skills
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8d
Technical Delivery Lead - Full Stack Engineering
Starr Companies —New York, NY
- $140 - $180 a year
- Full-time
- Azure
- Computer Science
- Office
- Health insurance
- Dental insurance
Quick Apply
Territory Field Lead - Manhattan North
TROC —Hackensack, NJ
- $56,000 - $64,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
9d
Lead Underwriter, Property Cedant Facultative Reinsurance, North America
SCOR —New York, NY
- $290,000 - $390,000 a year
- Hybrid work
- 11+ years
- Office
- Accounting
- AD&D insurance
- Paid holidays
Application Support Lead / Technical Lead - Long-term Contract - Hybrid - 5564
Benchmark IT, LLC —Montvale, NJ
- $75 - $85 an hour
- Contract
- Hybrid work
- Azure
- 8 years
- Accounting
Quick Apply
11d
Lead Mammography Technologist (FGP) - Manhattan
NYU Langone Health —New York, NY
- $114,639.00 - $127,260.42 a year
- Full-time
- Hospital
- Mid-level
- Radiology
- Wellness program
Territory Field Lead
TROC —New Hyde Park, NY
- $56,000 - $64,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
9d
SVP - Lead Underwriter, Construction, Cedant Facultative Reinsurance
SCOR —New York, NY
- $290,000 - $392,500 a year
- Hybrid work
- 11+ years
- Office
- Accounting
- AD&D insurance
- Paid holidays
Lead Mobile / Frontend Engineer
Belfry Hiring —New York, NY
- $210,000 - $270,000 a year
- Full-time
- 5 years
- Bachelor of Science
- System design
- Paid holidays
- Dental insurance
Quick Apply
4d
Senior Security & Fire Alarm Lead Technician
General Security Inc. —Roselle, NJ
- From $36 an hour
- Full-time
- Background check
- 5 years
- System design
- Disability insurance
- Health insurance
Quick Apply
Territory Field Lead
TROC —Staten Island, NY
- $56,000 - $64,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Driver's License
- Opportunities for advancement
Quick Apply
9d
Lead Systems Engineer (Microsoft Cloud)
PreciseSource —New York, NY
- $225,000 - $300,000 a year
- Full-time
- Hybrid work
- Office
- Windows
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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IT Service Desk Lead

Balchem Corporation -
Montvale, NJ

Quick Apply

Job Details

Full-time
$90,000 - $115,000 a year

Qualifications

5 years
Mid-level
Organizational skills
Leadership
Communication skills

Full Job Description

COMPANY OVERVIEW:

Balchem is committed to making the world a healthier place by delivering trusted, innovative, and science-based solutions for the health and nutritional needs of the world. Balchem employs approximately 1,400 employees worldwide who provide the service, quality, and technology that enables our customers to win with their customers. We have built a reputation for delivering results to all of our stakeholders. Founded in 1967, Balchem, a Maryland corporation, became a publicly-traded company in 1970 and is listed on Nasdaq under the symbol “BCPC.” Our corporate headquarters is located in Montvale, New Jersey, and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the U.S. and Europe. The Company consists of three business segments: Human Nutrition and Health, Animal Nutrition and Health, and Specialty Products.

POSITION SUMMARY:

The IT Service Desk Team Lead is responsible for leading the day-to-day operations of the IT Service Desk, including technical support, request management, escalations, and team mentoring. This role supervises and supports a team of Service Desk Technicians, and ensures the team meets a high standard of customer service. The IT Service Desk Team Lead will work closely with IT Leadership to improve Service Desk processes, escalate service requests to the appropriate IT teams, and deliver exceptional support to our employees.

ESSENTIAL FUNCTIONS:

Oversee day-to-day operations of the IT Service Desk, including monitoring ticket and project queues, SLAs, request resolutions and escalations, and other operational tasks.
Coach, train, and provide day-to-day guidance to Service Desk Technicians, including request reviews, KPI discussions, and other professional development activities.
Identify and optimize Service Desk workflows, monitor and report Service Desk metrics, and escalate requests as required.
Provide end-user technical support by responding to questions and troubleshooting issues related to company-supported applications, hardware, software, and IT services through ticketing systems, phone, in-person, and remote assistance.
Diagnose, resolve, and document technical issues by identifying root causes, researching solutions, implementing fixes, and maintaining knowledge documentation for future reference.
Deploy, configure, and maintain end-user technology including desktop and laptop computers, printers, software installations, hardware upgrades, and system updates
Support IT infrastructure and operational initiatives by assisting with system implementations, network changes, systems integration projects, and collaborating with vendors to resolve issues and improve services.
Follow IT service management best practices by adhering to Help Desk procedures, accurately tracking support requests, documenting recurring issues, and maintaining an understanding of the organization's technology environment and system interdependencies
Follows all safety policies and procedures including use of safety equipment (PPE) and equipment safeguards
Other duties as assigned

REQUIREMENTS:

5+ years of IT experience, with leadership experience
AS degree or Professional IT Certification(s)
Knowledge of computing and networking hardware and peripheral equipment
Ability to learn, install, configure and maintain various computer system hardware and software.
Strong experience with ticketing systems, such as ZenDesk
Strong communication skills and problem-solving skills
Ability to work in a lean, fast paced environment.
Ability to work both independently and collaboratively as business needs dictate.
Responsibilities may require weekend or late evening work in response to the needs of the systems being supported

PREFERRED QUALIFICATIONS:

Certification(s): CompTIA A+, ITIL Foundation v4, Microsoft Certification(s
Experience with ZenDesk & Microsoft Planner
Experience with Microsoft 365 ecosystem
Experience in a Customer Service role, such as a Service Desk Technicia
Experience with supervising employees

PHYSICAL REQUIREMENTS:

Ability to lift and transport equipment up to 50 lbs.
Comfort working on ladders, in ceilings, and in various room setups.
Travel required occasionally (percentage depending on business needs).

The expected salary range for this role is between $90,000 and $115,000 per year.

Quick Apply

Refine Your Search

technical lead jobs in hackensack nj

IT Service Desk Lead

Technical Support Lead

Technical Support Team Lead

Colleague Engagement Lead

Data Center Critical Facilities Lead

Lead Lighting Technician (L1/Corporate)

Lead Security Technician – Enterprise Access Control & CCTV (Jersey City, NJ)

HVAC TECHNICIAN LEAD

M365 Test Lead – Collaboration Platforms & Integrated Release Management (NJ NY CT)

Technical Delivery Lead - Full Stack Engineering

Territory Field Lead - Manhattan North

Lead Underwriter, Property Cedant Facultative Reinsurance, North America

Application Support Lead / Technical Lead - Long-term Contract - Hybrid - 5564

Lead Mammography Technologist (FGP) - Manhattan

Territory Field Lead

SVP - Lead Underwriter, Construction, Cedant Facultative Reinsurance

Lead Mobile / Frontend Engineer

Senior Security & Fire Alarm Lead Technician

Territory Field Lead

Lead Systems Engineer (Microsoft Cloud)

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