Crum & Forster Company Overview:
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A+" (Superior) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2025 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description:
Business Services Group is looking for a professional self-starter and resourceful team player, who truly adds value to the underwriter desks they support, through proactive communication, strong organization skills and a collaborative underwriting mindset. With deep knowledge of company tools, rating methods and business unit goals, this individual serves as the backbone of the underwriting team facilitating efficient workflow to ensure internal and external deadlines are duly met. Knowledge of state rules a plus. With a strong ability to face externally and manage agency communication effectively. This individual truly helps create capacity on the underwriter’s desk by taking on various tasks, both process and underwriting related.
Competent in all phases of the following areas: Business Unit specific product lines and coverage, knowledge of underwriting support processes/procedures/workflow, and awareness of local Business Unit Strategy. In addition: manages relationships with agents & wholesalers, as well as peers and business partners. This position may need to be available for agency visits. Responsible for managing assigned work, and resolving potentially conflicting priorities in collaboration with their leader.
What you will do for C&F:
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Partners with Underwriters to establish support needs for renewals and/or new business policies (i.e., identify/gather relevant account information to quote and/or bind the policy; create exhibits, etc.).
- Prepares documents and participate in pre-renewal meetings.
- Prepares underwriting/pricing exhibits (i.e., exposures, experience rating, profit and loss analysis, expense models, triage, updated account information, etc.).
- Manages account documentation (i.e., proposals, agreement letters, reinsurance contracts, collateral agreements, policy change, endorsements, cancellations, etc.).
- Ensures accurate and timely servicing and billing of accounts.
- Communicates with brokers/agencies, wholesalers, and internal departments. (i.e., researches and resolves issues, responds to inquiries and questions).
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Coordinate with Operations Specialist to update internal systems and complete rating.
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Prepare quotes for UW by reviewing exposures and experience rating, updating account information, rates and adjusts the price, as requested.
- May complete renewals based on formal guidelines, commonly referred to as "Letter of Authority."
- Provides information for regulatory compliance (i.e., statutory filings, proof of insurance, certificates).
- Participates in projects/assignments as requested.
What you will bring to C&F:
- High school diploma plus 3+ years of relevant experience required.
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Three or more years insurance experience related to rate, quote, and issuance of P&C Insurance is preferred.
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Bachelor’s degree preferred but not required
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Proficient in Microsoft Office applications, Word, Excel, and Outlook
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Strong property knowledge a plus
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Independently able to assign class codes, handle bureau criticisms
- Continuous improvement mindset
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Demonstrates ability to access a situation promptly and take appropriate action
- Able to meet standards set by manager and able to set high standards for self
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Capable to work across complex organizations
- Effective communication skills, in person and virtual
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Comfortable with change
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Demonstrates ability to perform in a business professional manner with a positive attitude
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Demonstrates the ability and drive to seek development opportunities
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Ability to follow guidelines and best practices, and innovate, with an emphasis on quality and customer service
What C&F will bring to you:
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Competitive compensation package
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Generous 401K employer match
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Employee Stock Purchase plan with employer matching
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Generous Paid Time Off
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Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
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A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
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A dynamic, ambitious, fun and exciting work environment
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We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $36,000.00 to a maximum of $67,800.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
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