Top 45 Hotel Jobs in Hadley, Ma

Hotel Guest Service Representative
Fairfield Inn and Suites- Holyoke —Holyoke, MA
- From $17 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Dental insurance
- Vision insurance
Quick Apply
Clerical Assistant (UMass Hotel)
University of Massachusetts Amherst —Amherst, MA
- $16 - $20 an hour
- Part-time
- Basic math
- English
- Office
Hotel Front Desk Agent
Buffalo Lodging Associates, LLC —Holyoke, MA
- $18.85 an hour
- Part-time
- Clean driving record
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Receptionist
Hampton Inn by Hilton —West Springfield, MA
- $16 - $17 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Laundry Attendant
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- 8 hour shift
- Customer service
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
4d
Hotel Night Auditor - Hotel Northampton & Fairfield by Marriott
Fairfield Inn & Suites Northampton —Northampton, MA
- $19 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Associate's degree
- Health insurance
- Dental insurance
Quick Apply
5d
Breakfast Attendant - Fairfield Inn & Suites by Marriott
Fairfield Inn & Suites Northampton —Northampton, MA
- $15 - $16 an hour
- Weekends as needed
- Hotel
- Ability to stand for extended periods
- Communication skills
Quick Apply
Server
The Inn on Boltwood —Amherst, MA
- $6.75 an hour + tips
- Full-time
- Background check
- Customer service
- Restaurant
- Health savings account
- Paid holidays
Quick Apply
Hotel Housekeeping
Log Cabin/Delaney Hospitality Group —Holyoke, MA
- $16 - $17 an hour
- Part-time
- Customer service
- Hotel
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Room Attendant (Part-Time)
Homewood Suites Holyoke —Holyoke, MA
- $17.75 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Banquet Server
The Inn on Boltwood —Amherst, MA
- $6.75 an hour
- Part-time
- Background check
- Hotel
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Departmental Assistant (UMass Hotel Housekeeping)
University of Massachusetts Amherst —Amherst, MA
- $15 - $19 an hour
- Part-time
- Hotel
- In-person
- Entry level
Restaurant Server & Bartender
Mananto Enterprises LLC The Northampton Hotel —Northampton, MA
- $6.75 - $15.00 an hour + tips
- Part-time
- Hotel
- Restaurant
- Communication skills
- Opportunities for advancement
Quick Apply
Assistant Food & Beverage Manager
The Inn on Boltwood —Amherst, MA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Hotel
- Health savings account
- Paid holidays
Quick Apply
Dishwasher
The Inn on Boltwood —Amherst, MA
- $18 an hour
- Weekends as needed
- Background check
- Restaurant
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Housekeeper
Quality Inn —West Springfield, MA
- $15 an hour
- Part-time
- In-person
- Entry level
Quick Apply
5d
Departmental Assistant (Breakfast Attendant Hotel UMass)
University of Massachusetts Amherst —Amherst, MA
- $15 - $19 an hour
- Part-time
- Hotel
- University
- In-person
Room Attendant
Residence Inn West Springfield —West Springfield, MA
- $15.75 - $16.75 an hour
- Residential
- Hotel
- High school diploma or GED
8d
On Call Banquet Server
The Inn on Boltwood —Amherst, MA
- $6.75 an hour + tips
- Full-time
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Breakfast Attendant
Quality Inn —West Springfield, MA
- $15 an hour
- Part-time
- In-person
- Entry level
Quick Apply
2d

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Hotel Guest Service Representative

Fairfield Inn and Suites- Holyoke
Holyoke, MA

Quick Apply

Job Details

Part-time
From $17 an hour

Benefits

Dental insurance
Vision insurance

Qualifications

Employee relationship building
Laundry
Staff training
Training & development
Clean workspace maintenance

Full Job Description

Looking for a Guest Service Representative to join our team in providing exceptional service to all hotel guests! We are seeking someone who is passionate about providing superior guest service, with excellent communication skills, and a drive to succeed.

The Hotel Guest Service representative is responsible for:

· Manage day-to-day front desk duties including answering phone calls, checking guests in and out of rooms, managing guest billing and payment collection, and assisting guests with questions

· Ensuring the hotel consistently meets or exceeds guest service expectations and achieves excellent guest satisfaction metrics

· Report incidents or means of improving guest satisfaction to upper management to ensure the hotel meets the needs of it’s patrons

· Understand and comply with all front desk shift policies and procedures

· Work with management to ensure group/ guest requests and requirements are taken care of prior to guest check in

· Ensure guest concerns/ complaints are handled in a prompt and courteous fashion

· Manage special requests such as guest laundry, mail, package delivery, safe deposits, housekeeping requests, and wakeup calls

· Communicate and collaborate with other hotel functions including housekeeping and maintenance to deliver a seamless guest experience

· Maintain proficiency in any brand computer systems to make and modify reservations, manage billing, and monitor room rate and availability.

· Maintain organized records of guest communications and requests for management and future shifts.

· Develop a deep knowledge of the hotel property, local area and amenities, brand programs, and other information required to deliver excellent customer service.

· Keep front desk and work areas clean and organized at all times

· Understand and follow all guest safety and security policies and procedures

· Assist management in the training of new staff

· Develop and maintain positive working relationships with team members

Competitive pay based on experience

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

Dental insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in hadley, ma

Hotel Guest Service Representative

Clerical Assistant (UMass Hotel)

Hotel Front Desk Agent

Front Desk Receptionist

Laundry Attendant

Hotel Night Auditor - Hotel Northampton & Fairfield by Marriott

Breakfast Attendant - Fairfield Inn & Suites by Marriott

Server

Hotel Housekeeping

Room Attendant (Part-Time)

Banquet Server

Departmental Assistant (UMass Hotel Housekeeping)

Restaurant Server & Bartender

Assistant Food & Beverage Manager

Dishwasher

Housekeeper

Departmental Assistant (Breakfast Attendant Hotel UMass)

Room Attendant

On Call Banquet Server

Breakfast Attendant

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