Shift Leader
High's —Hagerstown, MD
- Part-time
- 18 years or older
- ServSafe
- Computer literacy
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Shift Leader
Wingstop —Hagerstown, MD
- $16.00 - $17.50 an hour
- Overtime
- No education required
- Quick service & fast food restaurant
- In-person
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Shift Leader
Papa Johns —Hagerstown, MD
- Up to $17 an hour
- 8 hour shift
- Bilingual
- Background check
- 18 years or older
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2d
Shift Leader
Sardi's Peruvian Chicken —Hagerstown, MD
- Part-time
- English
- Quick service & fast food restaurant
- Entry level
- Paid holidays
- Paid time off
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Shift Leader
Wendy's —Hagerstown, MD
- Quick service & fast food restaurant
- In-person
- Restaurant experience
- Flexible schedule
- Retirement plan
Shift Leader
Dunkin —Hagerstown, MD
- Full-time
- Computer literacy
- Writing skills
- Basic math
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Shift Leader
Jersey Mike’s Subs —Hagerstown, MD
- Part-time
- 18 years or older
- Sales
- 11+ years
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Burger King Shift Leader
Burger King —Hagerstown, MD
- Full-time
- 18 years or older
- Quick service & fast food restaurant
- US work authorization
- Health savings account
- Health insurance
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Security Shift Supervisor
DSI Security Services —Hagerstown, MD
- $19 an hour
- Monday to Friday
- Customer service
- Military
- Computer literacy
- Dental insurance
- Vision insurance
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Shift Supervisor
Red Robin International, Inc. —Hagerstown, MD
- $17.65 - $21.28 an hour
- Part-time
- 18 years or older
- Casual dining restaurant
- ServSafe
- Employee stock purchase plan
- Paid time off
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FT Night Crew Leader - 6444
The Giant Company —Hagerstown, MD
- $17 - $25 an hour
- 8 hour shift
- Ability to lift 50 pounds
- US work authorization
- Retail management
2d
Team Leader
Family Farm and Home —Hagerstown, MD
- $17.00 - $17.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
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Store Shift Supervisor
Horizon Goodwill —Hagerstown, MD
- $16.75 an hour
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
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4d
Restaurant Shift Manager
Noodles & Company —Hagerstown, MD
- $19 - $26 an hour
- Part-time
- 18 years or older
- Mid-level
- Military encouraged
- Health insurance
- Dental insurance
Houck Roofing Crew Leader - Greencastle
Houck Group Family of Companies —Greencastle, PA
- Full-time
- Construction site
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
NIGHT SHIFT MANAGER/DRIVER - FedEx TSP (MUST have CDL-A & D/T endorsement)
FedEx Ground TSP —Hagerstown, MD
- $72,800 - $80,000 a year
- Weekends as needed
- Spanish
- Clean driving record
- Management
- Health insurance
- Dental insurance
Quick Apply
2d
Lead Shift Maintenance Mechanic
Amrize —Harpers Ferry, WV
- $25 - $28 an hour
- Urgently hiring
- Mid-level
- High school diploma or GED
- Assembly
- Paid parental leave
- Health savings account
2d
Warehouse Team Lead Manager Support 1st Shift
Ryder —Hagerstown, MD
- $23.69 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health insurance
2d
Security Shift Supervisor
Securitas Security Services —Greencastle, PA
- $21.50 - $23.00 an hour
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
2d
Shift Manager
Taco Bell —Hagerstown, MD
- $40,000 - $70,000 a year
- Weekends as needed
- Background check
- 18 years or older
- Basic math
- Disability insurance
- Dental insurance
Quick Apply

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Shift Leader

High's -
Hagerstown, MD

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Computer operation
Communication with suppliers
Customer communication
Staff supervision
Team leadership
Team development
Vendor communication
Computer skills
Team building

Full Job Description

Job Summary:

The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations. The SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee satisfaction, brand standards and store profitability. The SL ensures exceptional customer experiences and supports our vision of being "Fast, Fresh & Friendly".

Principal Duties and Responsibilities:

Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees.
Supervise the day-to-day tasks of all store employees.
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example.
Ensure adherence to all Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program.
Assist with the hiring, training and development of store employees.
Motivate, encourage and challenge Customer Service Representatives.
Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary.
Enforce established daily operating procedures to maintain a clean, adequately stocked, organized and well-kept store in order to provide a positive customer experience.
Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner.
Complete daily paperwork and computer entry in a timely manner as established by management.
Ensure the shift duty notebook is accurately maintained.
Ensure execution of the safety, security and retail operations policies and procedures.
Monitor competition in all areas of the company, including fuel and inside sales.
Review and influence the profit and loss statement.
Promote future growth by executing company strategies.
Plan and prepare work schedules and coordinate daily assignments.
Assume responsibility for special assignments and projects as needed.
Provide support for the Store Manager/District Manager, as needed.

Minimum Knowledge. Skills and Abilities:

High School Diploma or equivalent preferred
Successful completion of store training
Previous experience supervising others, preferred
Must be at least 18 years old
Computer literacy
Strong food service experience preferred, ideally in a managerial role
ServSafe certification preferred or successful completion of certification within 2 months of hire
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong leadership, team building and managerial skills
Strong communication skills, with the ability to effectively communicate with employees, customers and vendors
Strong analytical and organizational skills
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to so lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.

Working Conditions:

Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
Spends the majority of the shift standing with frequent bending and lifting.
In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.

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