Top 42 It support specialist Jobs in Hagerstown, Md

PC Depot Technician I
R3 LLC —Frederick, MD
- $55,000 - $60,000 a year
- Computer Science
- Office
- Associate's degree
- Health insurance
- Dental insurance
IT Support Technician III
Sierra Nevada Corporation —Hagerstown, MD
- $26.39 - $36.29 an hour
- Full-time
- Office
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
IT Service Desk Support Specialist
Music & Arts —Frederick, MD
- $68,000 - $90,000 a year
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Technical Support Specialist / System Support Technician
MEDI+SIGN —Smithsburg, MD
- Weekends as needed
- Mid-level
- Travel
- US work authorization
Help Desk Support Technician
NuAxis Innovations —Shepherdstown, WV
- Online Application
- Mid-level
- 1 year
Desktop Support Technician
Ovation Workplace Services Inc —Hagerstown, MD
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
5d
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Hagerstown, MD
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
Tier 1 - IT Technical Support - Evening/Weekend Position
Xecunet, LLC —Frederick, MD
- $18 - $20 an hour
- Urgently hiring
- Computer networking
- Entry level
- Health insurance
- Dental insurance
Quick Apply
2d
IT Operations Field Specialist
RadNet —Frederick, MD
- $26 - $32 an hour
- Full-time
- Mid-level
- Windows
- Driver's License
- Health savings account
- Health insurance
13d
IT Technician
Certsys LLC —Greencastle, PA
- $17 - $25 an hour
- Part-time
- Background check
- Customer service
- English
- 401(k)
- Paid time off
Quick Apply
6d
IT Technician
Surveillance Secure —Frederick, MD
- Weekends as needed
- Office
- Windows
- Travel
Systems Technician
Innovative Incorporated —Hagerstown, MD
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Commercial
- Disability insurance
- Health insurance
Quick Apply
2d
Senior Support Technician
Vertilocity —Frederick, MD
- $50,000 - $65,000 a year
- Full-time
- Azure
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
10h
Help Desk Tier 1 Representative
Lincoln Intermediate Unit 12 —Chambersburg, PA
- $21.54 an hour
- Full-time
- High school diploma or GED
- University
- Organizational skills
- Disability insurance
- Health insurance
IT Service Support Engineer
OBXtek —Frederick, MD
- Classroom
- Computer science
- Microsoft Outlook
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Hagerstown, MD
- $15.00 - $19.22 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
9d
Information Systems Technology Trainer
Frederick County Public Schools —Frederick, MD
- $42.16 an hour
- 8 hour shift
- Mid-level
- Office
- Bachelor's degree
Site Analyst II
Quad/Graphics —Martinsburg, WV
- Customer service
- Mid-level
- Windows
- Paid holidays
- Health insurance
Network Operations Engineer
Intelice Solutions, LLC —Frederick, MD
- Full-time
- Azure
- Mid-level
- Office
Quick Apply
12d
Logistics Operations Engineer
KNAPP —Greencastle, PA
- Overtime
- Computer Science
- Mid-level
- Windows
- Profit sharing
- Paid parental leave

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PC Depot Technician I

R3 LLC -
Frederick, MD

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Job Details

$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Computer operation
Technical documentation
Customer support ticket management
Help desk systems

Full Job Description

Description:

At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our team. If you’re ready to join our mission of setting the standard for IT excellence, we are looking for a talented PC Depot Technician I to join our team.

The PC Depot Technician I plays a foundational role in supporting our IT operations by preparing, deploying, and maintaining hardware for both internal teams and clients. This position focuses on hands-on technical work within our IT Asset Management (ITAM) and depot operations, ensuring devices are properly configured, inventoried, and deployment-ready. While much of the work happens behind the scenes, this role is critical to the speed, quality, and reliability of service delivered by our helpdesk and field teams. This entry-level position is ideal for someone building their technical skillset in a fast-paced MSP environment and looking to gain exposure to real-world IT operations, hardware lifecycles, and client support workflows.

This role is onsite 5 days a week at our HQ in Frederick, Maryland.

Responsibilities:

Configure, image, and prepare desktops, laptops, and mobile devices for internal and client use
Perform basic diagnostics, repairs, upgrades, and component swaps on computers and peripherals
Assist with receiving, staging, packaging, shipping, and tracking IT hardware
Maintain accurate inventory records for devices, parts, and accessories using ITAM tools
Install operating systems, software, and standard applications according to documented procedures
Provide basic technical assistance to internal users or support teams as needed
Document device configurations, setups, and notable issues in ticketing or asset systems
Maintain a clean, organized, and efficient depot workspace
Collaborate with helpdesk, engineering, and operations teams to support device readiness and deployments
Participate in occasional onsite or field-based support tasks, as assigned

Requirements:

Qualifications:

Associate’s degree in Information Technology, Computer Science, or a related field, or actively pursuing one
Internship or entry-level experience in IT support, desktop support, or hardware-focused roles preferred
Familiarity with Windows operating systems; basic exposure to macOS environments is a plus
General understanding of hardware components, peripherals, and device connectivity
Exposure to ticketing systems and basic IT documentation practices
Ability to work effectively both independently and as part of a team in a fast-paced environment

Skills:

Comfortable performing hands-on work with computers, hardware components, and peripherals
Strong attention to detail, especially with inventory tracking and documentation
Basic troubleshooting and problem-solving skills
Clear verbal and written communication
Strong organizational and time-management abilities
Dependable, proactive, and eager to learn and grow technical skills
Ability to follow documented processes while adapting to changing priorities

Why join our winning team?

Competitive wages to reflect your experience and skills.
Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
401(k) with company match to help you plan for the future.
Flexible time off policies to ensure you maintain a healthy work-life balance.
We are committed to creating a positive impact on society and contributing to a better world–we're involved in our community and encourage our employees to do the same.
We are reshaping the industry and the way it thinks about technology and service.
We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
The opportunity to be a part of an amazing team.

The salary range for this position is $55,000 – $60,000/year. The base salary range for this position is an estimate and may vary depending on relevant factors, including but not limited to education, experience, certifications, and skillset, as well as internal equity and business considerations. This range reflects base pay only and does not include bonuses, incentives, benefits, or other forms of compensation that may be offered as part of the total compensation package.R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.

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Refine Your Search

it support specialist jobs in hagerstown, md

PC Depot Technician I

IT Support Technician III

IT Service Desk Support Specialist

Technical Support Specialist / System Support Technician

Help Desk Support Technician

Desktop Support Technician

IT Support Associate II, Ops Tech Solutions (OTS)

Tier 1 - IT Technical Support - Evening/Weekend Position

IT Operations Field Specialist

IT Technician

IT Technician

Systems Technician

Senior Support Technician

Help Desk Tier 1 Representative

IT Service Support Engineer

Geek Squad Agent (Retail Store)

Information Systems Technology Trainer

Site Analyst II

Network Operations Engineer

Logistics Operations Engineer

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