Top 33 data center technician Jobs in hagerstown md

Desktop Support Technician
Ovation Workplace Services Inc —Hagerstown, MD
- $35,000 - $49,000 a year
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
11d
(USA) Tire & Battery Technician - Automotive
Sam's Club —Hagerstown, MD
- $20 - $28 an hour
- 18 years or older
- High school
- Driver's License
- Paid jury duty
- Disability insurance
Data Center Technician
Amazon Data Services, Inc. —Frederick, MD
- $27 - $48 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Employee assistance program
- 401(k) matching
Mechanical Maintenance Technician
Amrize —Hagerstown, MD
- $32.72 - $36.35 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
Data Center Technician
Amazon Data Services, Inc. - A19 —Frederick, MD
- $27 - $48 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Mid-level
- Employee assistance program
- 401(k) matching
Service Year Option - IT Helpdesk Assistant
Meritus Medical Center Inc —Hagerstown, MD
- $15 an hour
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Maintenance Technician, re:Cycle Reverse Logistics
re:Cycle Reverse Logistics LLC —Greencastle, PA
- $111,300 - $186,100 a year
- Full-time
- 5 years
- Word processing
- Mid-level
- AD&D insurance
- Health insurance
SATCOM Technician
Linchpin Solutions Inc —Fort Detrick, MD
- $40.27 - $48.08 an hour
- Full-time
- Mid-level
- Bachelor's degree
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
Data Center Controls Tech, Data Center Capacity Delivery - Controls
Amazon Data Services, Inc. —Frederick, MD
- $32 - $57 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
2d
Data Center Manager, Nights
Amazon Data Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
DCO Tech, AWS Infrastructure Services
Amazon Data Services, Inc. - A19 —Frederick, MD
- $27 - $48 an hour
- 8 hour shift
- Up to 50% travel
- Mid-level
- High school diploma or GED
- Employee assistance program
- 401(k) matching
6d
Engineering Operations Technician
Amazon Data Services, Inc. - A19 —Frederick, MD
- $32 - $57 an hour
- Weekends as needed
- Up to 50% travel
- Mid-level
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
BMS Controls Technician II
Mantis Innovation —Frederick, MD
- $140,000 - $180,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid parental leave
Quick Apply
Engineering Operation Technician, Nights
Amazon Data Services, Inc. - A19 —Frederick, MD
- $32 - $57 an hour
- Weekends as needed
- Up to 50% travel
- Mid-level
- Ability to climb stairs
- Employee assistance program
- 401(k) matching
Infrastructure Delivery Manager
Amazon Data Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Weekends as needed
- Computer Science
- Up to 50% travel
- Bachelor's degree
- AD&D insurance
- Health insurance
NW Deployment Build Lead , AWS DC Global Network Delivery
Amazon Web Services, Inc. —Frederick, MD
- $27 - $48 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Driving
- Employee assistance program
- 401(k) matching
11d
HVAC Service Technician
Sila Services —Frederick, MD
- $30 - $40 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
NW Deployment Build Mgr I, GND - DCC Communities
Amazon Web Services, Inc. —Frederick, MD
- $78,400 - $137,300 a year
- Full-time
- Maintenance
- Bachelor's degree
- Mentoring
- AD&D insurance
- Health insurance
11d
Senior Tech
PurgeRite LLC —Martinsburg, WV
- Full-time
- Management
- Construction site
- CDL A
Quick Apply
Field Service Technician
Stellar Energy Americas —United States
- $20 - $35 an hour
- Overtime
- Background check
- OSHA
- Construction site
- Health insurance
- Dental insurance
Quick Apply

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Desktop Support Technician

Ovation Workplace Services Inc -
Hagerstown, MD

Quick Apply

Job Details

Full-time
$35,000 - $49,000 a year
11 days ago

Qualifications

Endpoint Security
Smartphone (troubleshooting support)
IT user and group management
GPO
Laptop (troubleshooting support)
Incident management software
iOS
Encryption
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Mobile device management
Productivity software
Desktop administration
Ticketing system technical support

Full Job Description

POSITION SUMMARY
The Desktop Support Technician delivers first- and second-level technical support across local
and remote environments. Responsibilities include hardware and software troubleshooting,
incident documentation in the IT ticketing system, and resolution of issues involving operating
systems, enterprise applications, and peripheral equipment. This role requires proactive
communication with end users and timely escalation to maintain SLAs and operational
consistency across all shifts.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be
assigned as business needs require.

Deliver first- and second-level technical support to end users for hardware, software, and

application issues via phone, remote access tools, and on-site assistance.

Log, track, and maintain accurate documentation for all reported incidents and service

requests within the designated IT ticketing system.

Install, configure, upgrade, and troubleshoot supported Windows operating systems

(currently Windows 10 and Windows 11) and the Microsoft Office 365 suite.

Provide foundational support for macOS environments to assist users of Apple devices.
Install, configure, and support enterprise applications, including Cisco Jabber and other

organization-approved software.

Install, configure, and troubleshoot printers, desktop computers, laptops, and other

authorized peripheral devices.

Perform routine preventive maintenance on computers, laptops, and printers to ensure

continued operational reliability.

Conduct remedial repairs on desktops, laptops, printers, and related peripheral

equipment.

Utilize diagnostic tools to troubleshoot issues related to network connectivity and

workstation hardware and software.

Coordinate with third-party vendors to remediate complex audio/visual (AV) issues as

required.

Provide timely and professional status updates to end users and stakeholders regarding

open incidents and resolutions.

Support mobile device management (MDM) for iOS and Android devices within the

enterprise environment.

Demonstrate working knowledge of networks, servers, audio/visual systems, smart

devices, and telecommunications in support of a broad range of IT needs.

Perform other duties as assigned by management in support of departmental and

organizational objectives.

MINIMUM QUALIFICATIONS
Education

Bachelor’s or master’s degree in information technology, Computer Science, or a related

field; OR an equivalent combination of education, training, and relevant work experience.
Experience

Minimum of eighteen (18) months of hands-on experience in a desktop support, help

desk, or IT support capacity.

Demonstrated experience supporting Windows-based environments, including Windows

10 and/or Windows 11.
Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential.
Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level

Microsoft certification.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy

Objects (GPOs), and Microsoft Office 365.

Experience with PC and laptop hardware installation, configuration, and troubleshooting.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management (MDM) platforms supporting iOS and Android

devices.

Familiarity with enterprise encryption solutions and Windows device management via

Active Directory.

Strong analytical, problem-solving, and technical troubleshooting abilities.
Ability to effectively manage multiple priorities, work independently, and consistently meet

established SLAs.

Excellent verbal and written communication skills with the ability to convey technical

information clearly to non-technical audiences.

Demonstrated commitment to delivering high-quality customer service to internal

stakeholders.

Ability to adapt to a rapidly evolving technology environment and shifting organizational

priorities.

Willingness to work outside standard business hours, including evenings and weekends,

for scheduled project support or emergency response as required.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The demands below are representative of those required to perform this role's essential
functions. Reasonable accommodations will be made for qualified individuals with disabilities in
accordance with the ADA and applicable state law.

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and

standard office equipment.

Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.
May require bending, kneeling, or crouching to install or service equipment.
Work is performed primarily in a standard office or data center environment with moderate

noise levels.

May be required to travel to or work at multiple organizational sites or client locations.

EQUAL EMPLOYMENT OPPORTUNITY
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex (including pregnancy and related
conditions), gender identity, sexual orientation, national origin, age, disability, genetic
information, veteran status, or any other characteristic protected under applicable federal, state,
or local law, including Title VII, the ADEA, the ADA, GINA, and USERRA.
Applicants requiring a reasonable accommodation to participate in the application or interview
process should contact Human Resources in advance.

DISCLAIMER
This description outlines the general nature and scope of the role and is not an exhaustive list of
all duties or requirements. Management may modify responsibilities as business needs evolve

Quick Apply

Refine Your Search

data center technician jobs in hagerstown md

Desktop Support Technician

(USA) Tire & Battery Technician - Automotive

Data Center Technician

Mechanical Maintenance Technician

Data Center Technician

Service Year Option - IT Helpdesk Assistant

Maintenance Technician, re:Cycle Reverse Logistics

SATCOM Technician

Data Center Controls Tech, Data Center Capacity Delivery - Controls

Data Center Manager, Nights

DCO Tech, AWS Infrastructure Services

Engineering Operations Technician

BMS Controls Technician II

Engineering Operation Technician, Nights

Infrastructure Delivery Manager

NW Deployment Build Lead , AWS DC Global Network Delivery

HVAC Service Technician

NW Deployment Build Mgr I, GND - DCC Communities

Senior Tech

Field Service Technician

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