***Position open until September 21, 2026***
The City of Haines City is an equal opportunity employer and will consider all applicants for all positions equally without regard to their race, sex, age, color, religion, creed, national origin, veteran status, or any other legally protected status. The City of Haines City is a Drug-Free Workplace. Applicants who complete the initial screening process will be required to complete a pre-employment drug screen and physical. Police Department applicants will also be required to take a Polygraph Examination. All information provided by an applicant will be verified for truthfulness and accuracy if a conditional offer of employment is made. Applications and other submitted documents are considered public records.
Salary range is provided to show the min to max compensation for a position. It is not the basis for or guarantee of a starting salary.
Position Function:
Under direct supervision of the Librarian or general supervision of a Circulation Supervisor, performs assigned duties to support routine clerical and customer service-related activities. Duties may include but are not limited to answering questions and telephones, assisting patrons, organizing materials, and performing other related clerical and administrative tasks.
Essential Duties:
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Assists Library Staff through efficiently and effectively administering processes and procedures related to the loaning and collecting of library materials. Duties include but are not limited to sorting and re-shelving Library books, periodicals, DVDs, and other related materials.
- Assists Library Staff by providing exceptional customer service through registering new patrons, Library card issuance, answering general questions (e.g. via telephone or in-person), and locating Library materials and related resources for Library patrons.
- Performs general clerical duties, such as answering phones, scheduling appointments, conducting research, filing, typing, photocopying, and room set-up and tear-down. Responsible for greeting patrons and ensuring their safety and the general cleanliness and orderliness of assigned areas.
- Performs additional duties as assigned.
Knowledge/Skills/Abilities:
- Knowledge and experience normally obtained through the completion of a High School Diploma or GED is preferred, but not required.
- Customer service is an integral part of the daily job.
- Must be able to communicate clearly.
- Ability to learn and implement Library processes and procedures for the collection, storing, retrieving, and maintaining of all Library related materials.
- Ability to use Microsoft Office (e.g. Word, Excel, PowerPoint, etc.) and other work-related computer software and hardware, general office equipment, some multi-media devices, and audio/visual equipment.
- Must exhibit attention to detail and accuracy.
- Must be able to present oneself professionally, and have the ability to successfully work with people of all age groups and backgrounds.
- Ability to perform basic mathematical equations to count and keep records of related monetary transactions.
- Ability to establish and maintain effective working and professional relationships with City employees and officials, and the general public.
- Ability to work under high demands, short time constraints, and the pressure of a fast-paced work environment.
- Ability to work during weekends and nighttime events and hours of operation.
OTHER REQUIREMENTS:
- Must possess a Valid Florida Class E driver's license.
- Must pass applicable pre-employment testing and background and credit checks.
SPECIAL REQUIREMENT:
This position may be required one to report for work when a declaration of emergency has been declared in Polk County.
