Top 4205 Customer experience manager Jobs in Halethorpe, Md

General Manager
Transdev —Glen Burnie, MD
- $87,000 - $108,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Disability insurance
- Health insurance
Quick Apply
Business Development Manager
DAIOHS U S A INC —Linthicum, MD
- Full-time
- Mid-level
- High school diploma or GED
- Business development
- Paid holidays
- Health insurance
Quick Apply
Property Manager (Multi-Building/Mixed Use Asset) – Hampton Plaza
The Bernstein Companies —Towson, MD
- Office
- Residential
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
First Chair Customer Service Representative (Lead CSR)
Ehrhardt Brothers Quality Plumbing —Columbia, MD
- $29 an hour
- Full-time
- Customer service
- 5 years
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
ServiceNow Release Manager
Leidos —Odenton, MD
- $107,900 - $195,050 a year
- Full-time
- 6 years
- System design
- Office
Community Manager (HUD-Affordable Housing)
Pratum Companies —Baltimore, MD
- $55,000 - $70,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Disability insurance
3d
Hiring Manager
Roto-Rooter Services Company —Elkridge, MD
- $80,000 - $90,000 a year
- Management
- Mid-level
- Residential
- Profit sharing
- Paid training
Case Manager (Service Coordinator)
Service Coordination, Inc —Columbia, MD
- $64,395 - $79,861 a year
- Pass drug screening
- HIPAA
- Research
- Paid training
- 403(b) matching
Quick Apply
Corporate Store Area Manager
Wills Group, Inc —Ellicott City, MD
- $115,000 - $145,000 a year
- Background check
- Clean driving record
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
11d
Manager, Customer Experience
WSSC Water —Laurel, MD
- $111,298 - $189,507 a year
- Full-time
- 5 years
- Office
- Residential
6d
Care Manager (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $72,360 - $143,715 a year
- Full-time
- Remote
- Nursing
- Microsoft Excel
- RN License
- 401(k)
Quick Apply
12d
COMPLIANCE MANAGER
Housing Commission of Anne Arundel County —Glen Burnie, MD
- $57,876 - $103,971 a year
- Full-time
- Writing skills
- Basic math
- Mid-level
Quick Apply
PATIENT EXPERIENCE SYSTEM MANAGER - Towson, MD
Crothall Healthcare —Towson, MD
- $75,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Program Manager
University of Maryland —College Park, MD
- $70,000 - $80,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
3d
Supervisor, Care Center
Kennedy Krieger Institute —Baltimore, MD
- $57,140.30 - $99,305.86 a year
- Full-time
- Management
- 5 years
- Clinic experience
Assistant Manager
Tarantino Properties Inc —Baltimore, MD
- $25 an hour
- Mid-level
- Office
- Apartments
- Disability insurance
- Health insurance
Quick Apply
13d
Property Manager I
COVE PROPERTY —Reisterstown, MD
- $64,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Mid-level
Quick Apply
7d
Housing Choice Voucher Manager
Housing Opportunity Com —Silver Spring, MD
- $76,579 - $127,574 a year
- Full-time
- Writing skills
- Office
- Driver's License
Quick Apply
Community Manager
EJF Real Estate Services Inc —Baltimore, MD
- $65,000 - $85,000 a year
- Weekends as needed
- Mid-level
- Office
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Community Manager - Monarch Mills Apartments
Benton Communities —Columbia, MD
- $72,000 - $80,000 a year
- Full-time
- Apartments
- Senior level
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
7d

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customer experience manager jobs near halethorpe, md

General Manager

Transdev -
Glen Burnie, MD

Quick Apply

Job Details

Full-time
$87,000 - $108,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule
Life insurance

Qualifications

Operational analysis
Managing public transportation fleets
Customer service
Team development
Bachelor's degree
Paratransit
Attention to detail
Stakeholder relationship building

Full Job Description

General Manager

Glen Burnie, MD

The General Manager will proactively manage overall operations, including the delivery of safe and reliable service, employee oversight, management of contract assets, risk management, client and customer satisfaction, and financial performance. This position is based in Baltimore, MD.

Transdev is proud to offer:

Competitive compensation package of minimum $87,000 – maximum $108,000

Benefits include:

Vacation: minimum of two (2) weeks
Sick days: 5 days
Holidays: 12 days; 8 standard and 4 floating
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.

Benefits may vary depending on the location policy. The above represents the standard Corporate Policy.

Key Responsibilities:

Continuously builds relationships with employees, the client, union partners, and the local community.
According to the location/client contract, sets commercial and operational strategic direction for the business unit team.
Leads the management team and employee workforce to achieve corporate/property safety goals, service performance, and financial objectives.
Identifies, suggests, and develops business growth opportunities.
Optimizes the return on assets deployed within the business to include vehicle scheduling, maintenance, and performance management.
Identifies and analyzes KPIs to maintain positive results.
Ensures services are provided within budget and action plans are developed and implemented to improve operational efficiencies.
Determines and delivers the business unit budget.
Ensures compliance with state and federal regulations and compliance with Transdev corporate safety standards.
Oversee all staff management and assign development training in liaison with the corporate team as appropriate.
Ensures effective environmental compliance and sustainability management.
Provides complete and accurate data collection, compilation, analysis, and reporting.
Other duties as required.

Qualifications:

Completion of a four (4) year college degree in a relevant field is desirable, although a combination of relevant experience and education will be considered.
Experience in Business Administration, Logistics, Transportation, or related field, or equivalent business experience preferred.
At least 5 years of experience managing a fixed route or paratransit bus operation of similar size and scope.
Knowledge of relevant federal and state employment laws.
Thorough knowledge of transit system regulations and operations.
Ability to build solid and maintain strong working relationships with clients.
Ability to manage cost control and financial budget.
Working knowledge and proficiency with Microsoft Office Suite.
Understanding of technology, apps, Wi-Fi, and understanding of transportation technology.
Strong written and oral communication skills; excellent presentation skills; ability to influence people at all levels of the organization.
Ability to organize and perform work efficiently, with strong attention to detail.
Ability to navigate Labor Relations issues and work effectively with union partners, including labor grievances and negotiations.
Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

Must be able to work shifts or flexible work schedules as needed.
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
The work environment will be a combination of both indoors and outdoors.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected]

Transdev maintains a drug-free workplace. Applicants must:

Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
Successfully pass a pre-employment drug screen.

California applicants:Please Click Here for CA Employee Privacy Policy.

Job Category: General Managers

Job Type: Full Time

Req ID: 8461

Pay Group: UC6

Cost Center: 55319

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

Pay: $87,000.00 - $108,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

managing a fixed route or paratransit bus operation: 5 years (Required)
Transit or Paratransit: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in halethorpe, md

General Manager

Business Development Manager

Property Manager (Multi-Building/Mixed Use Asset) – Hampton Plaza

First Chair Customer Service Representative (Lead CSR)

ServiceNow Release Manager

Community Manager (HUD-Affordable Housing)

Hiring Manager

Case Manager (Service Coordinator)

Corporate Store Area Manager

Manager, Customer Experience

Care Manager (Remote)

COMPLIANCE MANAGER

PATIENT EXPERIENCE SYSTEM MANAGER - Towson, MD

Program Manager

Supervisor, Care Center

Assistant Manager

Property Manager I

Housing Choice Voucher Manager

Community Manager

Community Manager - Monarch Mills Apartments

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