Top 1307 Guest experience leader Jobs in Halethorpe, Md

Office Manager
The Lutheran Village at Miller's Grant —Ellicott City, MD
- $60,062 - $75,078 a year
- Rotating weekends
- Mid-level
- Office
- Databases
- Disability insurance
- Health insurance
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Guest Services Representative | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $20 an hour
- Part-time
- Conflict management
- 2 years
- Communication skills
- 401(k)
- 401(k) matching
11d
Ticket Taker | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $20 an hour
- Part-time
- Experience working with individuals with disabilities
- Conflict management
- Communication skills
- 401(k)
- 401(k) matching
Concierge (Baltimore,MD)
Royale Company —Baltimore, MD
- $17 - $20 an hour
- Part-time
- Apartments
- Organizational skills
- Communication skills
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Parking Lot Attendant | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $22 an hour
- Part-time
- Communication skills
- Outdoor work
- Entry level
- 401(k)
- 401(k) matching
Front Waiter
Rye Street Tavern —Baltimore, MD
- $1,000 - $1,500 a week
- Part-time
- Serving
- Bar
- Local
- Health insurance
- Dental insurance
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Usher | Part-Time | CFG Bank Arena
Oak View Group —Baltimore, MD
- $18 an hour
- Part-time
- Communication skills
- Entry level
- 401(k)
- 401(k) matching
11d
Concierge
Atrium Village by Cogir —Owings Mills, MD
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Data entry
- Paid holidays
- Health insurance
Quick Apply
Guest Experience Manager - Maryland
Live! Casino and Hotel Maryland —Hanover, MD
- $73,003 - $100,694 a year
- Weekends as needed
- CRM software
- Bachelor's degree
- Team management
- Free parking
- Disability insurance
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1938)
Target —Glen Burnie, MD
- $17.25 - $25.90 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Experience Lead (GEL)
McDonald’s —Baltimore, MD
- $15.50 - $16.00 an hour
- Choose your own hours
- Serving
- High school
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Server | Part-Time | Hippodrome
Oak View Group —Baltimore, MD
- $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to stand for extended periods
- 401(k)
- 401(k) matching
Retail Store Team Leader (Full-Time) - Arundel Mills, MD
LEGO —Hanover, MD
- $23.50 - $24.90 an hour
- Online Application
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
8d
Staffing Admin - M&T Bank Stadium
Levy Sector —Baltimore, MD
- $20 - $22 an hour
- Part-time
- Background check
- Office
- Entry level
- Commuter assistance
- Paid parental leave
Quick Apply
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1003)
Target —Glen Burnie, MD
- $17.25 - $25.90 an hour
- Part-time
- Entry level
- Flexible schedule
Guest Services Associate
FutureCare —Baltimore, MD
- $15.00 - $20.14 an hour
- PRN
- Nursing home
- High school diploma or GED
- Typing
- Tuition reimbursement
- 401(k) matching
Quick Apply
Guest Experience Lead
McDonald’s —Glen Burnie, MD
- $16.25 - $18.47 an hour
- Quick service & fast food restaurant
- Entry level
- Health insurance
- Dental insurance
Director of Guest Services
The Associated: Jewish Community Federation of Baltimore —Reisterstown, MD
- $60,000 - $70,000 a year
- Weekends as needed
- English
- Business development
- Organizational skills
Quick Apply
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1938)
Target —Glen Burnie, MD
- $17.25 - $25.90 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2845)
Target —Baltimore, MD
- $17.00 - $25.50 an hour
- Part-time
- Entry level
- Flexible schedule

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Office Manager

The Lutheran Village at Miller's Grant -
Ellicott City, MD

Quick Apply

Job Details

$60,062 - $75,078 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Customer communication
Staff supervision
Team leadership
Coaching
High school diploma or GED
Team development
Professional development support
Team training
Leading team collaboration initiatives
Technical Proficiency

Full Job Description

Join our Lutheran Village at Miller's Grant Team!

Lutheran Village at Miller’s Grant is seeking an experienced Office Manager to oversee daily office operations, lead our Office Assistants and Concierge teams, and provide administrative support to the Executive Director. This is an excellent opportunity for a professional who enjoys leadership, organization, and creating exceptional customer service experiences.

This position follows a regular Monday–Friday schedule from 9:00am to 5:00pm, with occasional on-call Concierge coverage responsibilities and participation in the Manager on Duty weekend rotation.

What You'll Do

As Office Manager, you'll oversee daily office operations while leading a team that helps keep our community running smoothly.

Leadership & Team Management

Lead and develop the Office Assistants and Concierge teams.
Manage staffing, scheduling, performance reviews, coaching, hiring, and training.
Foster a culture of teamwork, accountability, and exceptional service.
Provide hands-on support and coverage when needed.

Office & Administrative Operations

Ensure efficient day-to-day business office operations.
Oversee office equipment, supply inventory, and workspace organization.
Maintain administrative systems, databases, and internal communications.
Develop and update policies, procedures, and operational documentation.

Executive Support

Act as a key administrative resource to the Executive Director.
Coordinate contracts, vendor documentation, and operational projects.
Partner with department leaders to streamline administrative processes and improve service delivery.

Financial & Business Administration

Prepare and manage the annual Support Services budget.
Review and approve purchase orders and invoices.
Support billing functions and financial reporting as requested.
Track guest room utilization and submit monthly reporting.

Community & Resident Engagement

Respond professionally to resident, family, and visitor inquiries.
Coordinate community events, programs, and special projects.
Support communication efforts that enhance resident satisfaction and engagement.

Total Rewards & Benefits

We offer a comprehensive compensation and benefits package designed to support your health, financial well-being, and professional growth, including:

Competitive compensation
Medical, dental, and vision insurance
Employer-paid life insurance
Short- and long-term disability coverage
Generous 403(b) retirement plan contributions
Paid Time Off (PTO)
Professional development opportunities
Scholarship programs
Supportive and mission-driven work environment

#INDSPN

What You’ll Need as an Office Manager:

High school diploma required; associate's or bachelor's degree preferred.
3+ years of administrative experience.
A minimum of 1–2 years of supervisory or team leadership experience, with a demonstrated ability to coach, support, and develop staff.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities with professionalism and discretion.
Proficiency with office technology and business systems.

Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.

LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.

Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.

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Refine Your Search

guest experience leader jobs in halethorpe, md

Office Manager

Guest Services Representative | Part-Time | CFG Bank Arena

Ticket Taker | Part-Time | CFG Bank Arena

Concierge (Baltimore,MD)

Parking Lot Attendant | Part-Time | CFG Bank Arena

Front Waiter

Usher | Part-Time | CFG Bank Arena

Concierge

Guest Experience Manager - Maryland

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1938)

Guest Experience Lead (GEL)

Server | Part-Time | Hippodrome

Retail Store Team Leader (Full-Time) - Arundel Mills, MD

Staffing Admin - M&T Bank Stadium

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1003)

Guest Services Associate

Guest Experience Lead

Director of Guest Services

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1938)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2845)

I want to receive the latest job alert for guest experience leader in halethorpe, md

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What You'll Do

Leadership & Team Management

Office & Administrative Operations

Executive Support

Financial & Business Administration

Community & Resident Engagement

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