GENERAL SUMMARY
Under the direction of the Assistant General Manager of Fitness, the Pilates Instructor provides an evaluation of clients and delivers safe, professional, and creative exercise routines which are client-based and work to achieve client's fitness goals. This position provides private instruction as well as group mat and reformer classes. Pilates Instructors are responsible for achieving revenue and session goals while providing the highest level of customer service and hospitality to members, guests and Associates.
Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person-we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
- Maintain an average of a minimum of 20 paid service hours per month
- Provide top quality safe, creative, inviting and encouraging private Pilates instruction, as well as group mat and reformer classes; develop and deliver individual exercise programs based upon client's abilities, health, and goals
- Conduct thorough fitness consultations and Pilates-based evaluations
- Recruit and maintain Pilates training clients
- Assist in the development, implementation and marketing of innovative private and small group training programs
- Maintain accurate, current records on all client exercise programs and progress
- Conduct new member orientations, including instruction on proper use of Pilates equipment; offer assistance to members and guests
- Complete and submit work log sheet, and accurately process payroll, sales and redemptions daily
- Actively assist in the maintenance and cleanliness of the Pilates studio and club; enforce studio and club policies
- Active participation in events, programs, meetings and training
- Represent the club in a professional manner through image, dress, communication, and immediate follow through and response
- Schedule varies and may require weekend and holiday hours, days and evenings
- Maintain valid pilates and CPR/AED certification
Corporate Goals & Objectives
- Promote the company's safety goals and actively work towards ensuring a safe working environment
- Interpret and ensure compliance with company policies and procedures
- Actively further corporate objectives and continuously support improvement and positive change
- Make professional development a consistent priority
- Assist with special club projects, events and promotions
MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling services. This includes marketing strategy and tactics, and sales techniques.
- Problem Anticipation/ Deductive Reasoning - Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
- Written Comprehension and Expression - Ability to read, understand and communicate information and ideas in writing so others will understand.
- Oral Comprehension and Expression -Ability to understand and communicate so others can understand ideas and information.
- Computer - Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies. Ability to develop tracking and report forms in Word and Excel as needed.
- Well organized and detail oriented.
- Strong interpersonal and communication skills.
- Excellent customer service attitude and abilities.
EXPERIENCE & EDUCATION
- PMA, Stott, Polestar, or Peak Pilates trained and certified
- Current CPR/ AED Certifications
- Minimum two (2) years fitness industry experience; Pilates, dance, performance art or sports background preferred
WORKING CONDITIONS/ PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- This position deals with outside personnel such as clients on a regular basis with contact in various forms such as in person, phone and email.
- The location of the position changes frequently from indoors to outdoors as site visits are necessary. However, extreme environmental conditions do not exist.
- It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
- It is necessary to adapt to a frequently changing environment.
- Sitting and standing is as needed.
- Use of hands to finger, handle or feel objects, tools or controls, and reach with hands and arms.
- Occasional lift and/ or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- It is necessary for the position to travel independently to property locations on a regular basis.
JOB DESCRIPTION REVISION
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.
An Equal Opportunity Employer
The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.
