*** Seeking Results Driven Professional With Proven Leadership and Organizational Skills and
Strong Commitment To Team Environment Dynamics***
Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now!
For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl .
Starting Salary For Position Is Within $54,454.73 - $82,770.75 Annually
Dependent On Qualifications
Under direct supervision of the Community Development Manager or his/her designee, performs specialized duties to coordinate more effective social and mental health service distribution to Hollywood residents. The Social Services Coordinator is also responsible for developing programs that identify available resources suited to provide assistance to citizens requiring these services. The Social Services/Housing Services Coordinator also performs a variety of administrative duties relating to housing programs, including the housing rehabilitation program. Duties include accepting and processing applications and interviewing applicants to determine eligibility for housing programs. Work is reviewed through observation and verbal and/or written reports for adherence to established regulations, policies and procedures.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
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Creates and maintains a social services directory, which will serve as a comprehensive list of agencies that provide services.
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Identifies residents with social needs and coordinate appropriate services by tracking the proper agency and coordinating the contact between the resident and agency.
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Conducts individualized counseling. This counseling includes, but is not limited to, health care, child care, home purchase procedures, property care and maintenance, money management, and life skills. Direct residents to appropriate agency for assistance.
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Develops program policy and procedures in partnership with Police, Fire, Code Enforcement, Neighborhood Resource Specialist, Housing Rehabilitation staff and others for a centralized source of information for individuals in need.
- Organizes links to social service agencies best suited to provide assistance to citizens.
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Monitors service provider compliance with applicable standards of care.
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Provides technical assistance to neighborhood associations to enable grass roots groups to help direct residents to social services assistances.
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Reviews and interprets local, state, and federal housing laws, rules and regulations.
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Accepts applications for housing rehabilitation program. Interviews applicants to determine their eligibility for the program and verifies the accuracy and authenticity of information submitted; sets up applicant file; prioritizes and notifies applicants of status.
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Responds to inquiries about housing services programs from both existing and potential clients.
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Maintains and secures client information and records in accordance with applicable regulations.
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Composes letters and reports, establishes and maintains files, and performs a variety of administrative functions related to the efficient and effective delivery of services
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Accepts applications for various housing programs, including housing rehabilitation program. Interviews applicants to determine their eligibility for the program and verifies the accuracy and authenticity of information submitted; sets up applicant file; prioritizes and notifies applicants of status.
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Prepares various mandated reports regarding program activities.
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Must effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
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Must establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
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Performs related work as required for this position description only.
EDUCATION/EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Bachelor’s Degree from an accredited college or university in Social Work or related appropriate field, plus two (2) years of responsible experience in the health, social services and housing field, or an equivalent combination of education and experience.
Preferred:
Four (4) years of responsible experience in the health, social services and housing field, or an equivalent combination of education and experience. HUD Training Certificates preferred.
Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.
CERTIFICATES, LICENSES, REGISTRATIONS:
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Valid Driver’s License: With proof of automobile insurance
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Background Check: Must have an acceptable background record
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Driving Abstract: Must have an acceptable driving record
KNOWLEDGE, SKILLS, ABILITIES:
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Knowledge of all phases of case management dealing with health care and social service needs.
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Knowledge of social service programs utilized to provide assistance to families.
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Knowledge of private, non-profit and other public agencies providing health care and social service programs.
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Ability to speak publicly and to organize and conduct workshops to the public.
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Ability to maintain effective relationships with participating agencies, City departments and families requiring assistance.
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Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.
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Knowledge of interviewing methods and techniques.
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Knowledge of crisis intervention techniques.
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Knowledge and understanding of human relationships.
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Ability to engage and communicate with diverse population.
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Ability to create and maintain professional helping relationships.
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Knowledge of applicable regulations governing standards of privacy and confidentiality.
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Knowledge of applicable regulations, policies and procedures governing housing rehabilitation programs.
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Skill in the interpretation and communication of housing services program regulations and guidelines.
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Skills in use of computers and basic software applications.
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Ability to establish and maintain effective and professional relationships with work colleagues, supervisors, managers and the public.
PHYSICAL DEMANDS:
The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. May require the use of fingers or hands to manipulate objects such as picking, gripping, or pressing. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Work is performed primarily in an office environment that requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs.
Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of a GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date.
Examination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations.
You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed.
Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts.
Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be canceled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number.
Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled examination.
Veteran's Preference: The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs.
All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.
EMPLOYMENT OF RELATIVES: The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:
- The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
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The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
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The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.
As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.
REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216.
All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).
The City of Hollywood is an Equal Opportunity / Equal Access Employer.