Hamburg Overhead Door is Western New York's largest Garage Door Company.
Are you a highly organized, results-driven professional with strong problem-solving and follow-through skills? Hamburg Overhead Door, Inc. is seeking a motivated Project Coordinator to help manage projects, coordinate communication, and keep work on schedule.
Benefits:
Hamburg Overhead Door is committed to offering its employees a comprehensive benefits package along with a great working environment. Below, you will find the exciting benefits that we are proud to offer.
- Competitive salary of at least $26-28 per hour.
- Comprehensive health, dental and vision insurance with an opt-out credit for medical available.
- 401K with a great employer match and vesting opportunity.
- Flexible Spending Accounts, Health Savings Accounts, Voluntary Benefits offered.
- Paid time off.
- Paid Holidays after 90 days.
- Professional development opportunities.
- Friendly and collaborative work environment.
If you are a goal-oriented individual with a passion for project management, we invite you to apply for this exciting opportunity at Hamburg Overhead Door, Inc.
Responsibilities:
- Manage insurance certificate requests and coordinate required revisions with approved internal and external contacts.
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Prepare and coordinate bid bond requests in accordance with established review and approval procedures.
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Coordinate billing documentation for stored commercial materials, including required insurance documentation and photographs.
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Coordinate, process, track, and file Commercial, Residential, and Outside Sales contractual agreements following the required management review or approval.
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Prepare and maintain safety agreements and project-specific safety plans using approved company templates, contract requirements, and established procedures.
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Review bid boards and paid bid sites for new project opportunities.
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Review new invitations to bid, route opportunities to the appropriate estimator or manager for direction, and prepare and distribute the bid list with applicable project documentation.
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Answer customer questions within the scope of the position, follow up on outstanding bid requests, and promptly route technical or contractual questions to the appropriate employee.
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Prepare and process Commercial, Residential, and Outside Sales submittals, project closeouts, and owner contact forms.
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Maintain Planned Maintenance documentation, schedules, contact information, and expiring warranty letters.
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Maintain the weekly follow-up sheet and update projections for department meetings.
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Prepare monthly project statistics, including awarded, submitted, and ordered job percentages, and track monthly bid request volume.
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Review project statuses, maintain current project schedules, and follow up on missing information or approaching deadlines.
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Update project files with executed agreements and other required documentation so billing and project processing can proceed.
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Prepare and distribute requested Certificates of Insurance (COIs) and maintain related records.
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Maintain electronic project files, server documents, estimates, and status information in Total Service and other approved systems.
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Maintain current manufacturer brochures, Operations & Maintenance (O&M) documents, and warranty information.
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Complete contractor prequalification requirements using approved safety, project-completion, insurance, and financial information.
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Maintain company information across contractor, bid, compliance, and project-management platforms.
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Assist with identifying materials for Commercial Service tickets and quoting requests under the direction of an estimator or project manager.
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Create Commercial Service tickets, Sales tickets, field-verification tickets, and scheduled job orders as assigned.
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Monitor and respond to assigned emails and voicemails for absent project managers, escalating urgent matters promptly.
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Create flyers and promotional materials for outside events as needed.
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Perform other related duties and responsibilities as assigned.
Education and Experience Requirements:
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High school diploma or equivalent required.
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Three or more years of administrative, project coordination, construction-office, estimating-support, or related experience required. Equivalent combinations of education and experience may be considered.
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Experience in construction, project coordination, contractor compliance, or bid support preferred.
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Experience reviewing contracts, specifications, architectural drawings, or other construction documents preferred but not required.
Skills:
- Strong organizational, analytical, problem-solving, and follow-through skills.
- Ability to prioritize competing demands, adjust plans when conditions change, and meet established deadlines with a high degree of accuracy.
- Strong written, verbal, listening, and customer-service skills, including the ability to communicate missing information or potential delays promptly.
- Proficiency with Microsoft Office and Google Sheets, Docs, and Forms; ability to quickly learn and consistently use Total Service, bid platforms, contractor portals, and other approved software.
- Ability to work independently and collaboratively with employees, customers, contractors, vendors, and outside representatives.
- Proven ability to maintain confidentiality and protect sensitive business, customer, financial, insurance, and employee information.
- Valid driver’s license and ability to travel to job sites and meetings as required.
- Familiarity with artificial intelligence (AI) tools and the ability to use company-approved AI applications responsibly to improve efficiency, research, drafting documents, and administrative workflows.
- Commitment to Hamburg Overhead Door's core values of Fun, Respect, Efficiency, Commitment, and Quality.
Schedule: Monday-Friday 8 a.m. to 5 p.m. Additional hours or overtime may occasionally be required to meet bid deadlines, project needs, and business demands.
Physical Requirements:
The physical demands described below are representative of those required to perform the essential functions of the job, with or without reasonable accommodation. The position primarily involves office work and prolonged sitting, talking or hearing, use of hands and fingers, close visual work, and repetitive computer use. The employee may occasionally stand, walk, reach, push or pull, stoop, kneel, crouch, and climb stairs. The employee may also:
- Frequently lift or exert force up to 10 pounds; occasionally up to 25 pounds.
- Typical office noise ranges from quiet to moderate.
Hamburg Overhead Door, Inc. is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
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