Top 27 Guest service agent Jobs in Hamden, Ct

Hotel Front Desk Agent
Hampton by Hilton North Haven —North Haven, CT
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - Full Time
Omni Hotels & Resorts —New Haven, CT
- Full-time
- Hotel
- Entry level
- Tuition reimbursement
Quick Apply
Front Desk Agent
Hotel Marcel —New Haven, CT
- Full-time
- English
- Hotel
- High school diploma or GED
Hotel Front Desk Agent
FAIRFIELD BY MARRIOTT INN & SUITES WALLINGFORD NEW HAVEN —Wallingford, CT
- $17 - $21 an hour
- Part-time
- Bilingual
- In-person
- Communication skills
Quick Apply
4d
Guest Services Representative
Hotel Marcel —New Haven, CT
- Part-time
- Basic math
- English
- Hotel
Night Auditor
Clarion Inn North Haven —North Haven, CT
- $18 - $19 an hour
- Part-time
- Hotel
- US work authorization
- Organizational skills
Quick Apply
12d
Front Desk Agent
Courtyard New Haven at Yale —New Haven, CT
- $19 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
5d
Front Desk / Guest Service Agent
Schulte Companies —Wallingford, CT
- $18 - $19 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
Guest Service Agent
Study Hotels —New Haven, CT
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
3d
Guest Service Agent
The Blake Hotel —New Haven, CT
- Full-time
- Hotel
- Entry level
Quick Apply
Front Desk Agent - Homewood Suites by Hilton Southington
Briad Hotels | The Briad Group® —Southington, CT
- $16.94 - $18.00 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Agent
INN AT MIDDLETOWN —Middletown, CT
- Weekends as needed
- Computer literacy
- Office
- Administrative experience
Quick Apply
Front Desk Sales Associate
Massage Envy —Milford, CT
- $16.94 - $20.00 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Agent
Courtyard Farmington —Farmington, CT
- $18 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Spark By Hilton Guilford —Guilford, CT
- $16.94 an hour
- Part-time
- Basic math
- English
- Hotel
- Employee discount
Quick Apply
13d
Guest Service Agent
Residence Inn - Southington —Southington, CT
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
8d
Front Desk Agent
Residence Inn Shelton —Shelton, CT
- $16 an hour
- Part-time
- Computer literacy
- Residential
- Hotel
3d
Front Desk Agent
V2 Capital Shelton LLC Hotel Group —Shelton, CT
- $17 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
5d
Guest Service Agent
Heritage Hotel | Golf and Conference Center —Southbury, CT
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
3d
Night Auditor
Classic Hotels of Connecticut —Farmington, CT
- $19 - $20 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Employee discount
Quick Apply
4d

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guest service agent jobs near hamden, ct

Hotel Front Desk Agent

Hampton by Hilton North Haven -
North Haven, CT

Quick Apply

Job Details

Part-time
$17 - $18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Hotel and accommodations payment processing
Night audit
Greeting customers
High school diploma or GED
Driver's License
Front desk
Venue guest services
Hotel experience

Full Job Description

Guest Service Representative

Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.

Responsibilities:

Report to work on time, in proper and clean uniform, including name tag.
Handle all duties according to hotel policies, procedures, internal rules and standards.
Conform to cash handling procedures at all times.
Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
Be able to operate hotel reservations software competently and efficiently.
Perform guest registration and room assignment and accommodate special requests of all guests.
Be knowledgeable about brand specific reward programs and other frequent traveler programs.
Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
Know policies and procedures of safe deposit boxes.
Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
Assist fellow associates in their jobs when able to improve daily operations of the hotel.
Have knowledge about all emergency procedures and know how to act on them.
Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
Report any unusual occurrences or requests to the manager.
Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
Perform other duties as assigned.
Must have a valid drivers license, Proof of insurance and pass as approved driver.

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Hotel Experience: 1 year (Required)
Front Desk: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in hamden, ct

Hotel Front Desk Agent

Front Desk Agent - Full Time

Front Desk Agent

Hotel Front Desk Agent

Guest Services Representative

Night Auditor

Front Desk Agent

Front Desk / Guest Service Agent

Guest Service Agent

Guest Service Agent

Front Desk Agent - Homewood Suites by Hilton Southington

Front Desk Agent

Front Desk Sales Associate

Front Desk Agent

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Guest Service Agent

Night Auditor

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