Top 360 Customer advocate Jobs in Hamilton, Oh

Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Research Nurse II, Gamble Vaccine Research Center
Cincinnati Children's Hospital —Cincinnati, OH
- $74,297.60 - $94,744.00 a year
- Full-time
- Nursing
- RN License
- Customer service
CT Technologist
Cincinnati Children's Hospital —Cincinnati, OH
- $32.50 - $41.40 an hour
- Full-time
- Mid-level
- Children
- Pediatrics
Tugger- 2nd shift
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- Overtime
- Basic math
- Forklift
- Communication skills
- Paid holidays
- Disability insurance
Material Handler - 2nd Shift
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- Overtime
- Basic math
- Forklift
- Warehouse
- Paid holidays
- Disability insurance
Assembler - 1st Shift
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- $15 an hour
- Overtime
- Ability to walk for extended periods
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Customer Service Vehicle Delivery Driver- 4 day work week!
Carvana —Trenton, OH
- $20 an hour
- Background check
- Clean driving record
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Operations Manager in Training
Mike's Carwash —Cincinnati, OH
- Up to $27 an hour
- Full-time
- English
- Mid-level
- Ability to climb stairs
- Paid time off
Quick Apply
13d
Surgical Technologist - Main Operating Room - Full Time - Days
The Christ Hospital Health Network —Cincinnati, OH
- Full-time
- Surgery
- No experience needed
- Mid-level
2d
Radiologic Technologist - 32-hours
Cincinnati Children's Hospital —Cincinnati, OH
- $25.82 - $32.28 an hour
- Full-time
- Outpatient experience
- Children
- Adolescents
- Relocation assistance
- Health insurance
Material Handler - 2nd Shift
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- Overtime
- Basic math
- Forklift
- Warehouse
- Paid holidays
- Disability insurance
Machine Operator - 1st Shift
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- $15 an hour
- Overtime
- Ability to walk for extended periods
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Customer Service Specialist - Franklin, OH
Atlas Roofing Corporation —Franklin, OH
- $45,000 - $55,000 a year
- Full-time
- Inventory management
- Customer service
- ERP systems
- Paid training
- AD&D insurance
Quick Apply
Customer Service Delivery Advocate- 4 day work week!
Carvana —Hamilton, OH
- $20 an hour
- Background check
- Clean driving record
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Forklift Operator - Rotating Nights
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- $18.50 - $20.00 an hour
- Overtime
- Basic math
- Forklift
- Warehouse
- Paid holidays
- Disability insurance
Market Operations Manager
Carvana —Middletown, OH
- $70,000 - $87,000 a year
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Wellness program
- Health insurance
Quick Apply
9d
Customer Delivery Driver- 4 day work week!
Carvana —Monroe, OH
- $20 an hour
- Background check
- Clean driving record
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
Assembler 3rd Shift
thyssenkrupp Bilstein of America Inc —Hamilton, OH
- Overtime
- English
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Operations Manager in Training
Mike's Carwash —Cincinnati, OH
- Up to $27 an hour
- Full-time
- English
- Mid-level
- Ability to climb stairs
- Paid time off
Quick Apply
Assistant Manager in Training
Mike's Carwash —West Chester, OH
- From $22 an hour
- Full-time
- Inventory management
- English
- Mid-level
Quick Apply

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customer advocate jobs near hamilton, oh

Benefit Success Manager

ClaimLinx
Cincinnati, OH

Quick Apply

Job Details

Full-time
$45,000 - $47,500 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Life insurance

Qualifications

Customer communication
Teamwork
Microsoft Excel
Account development
Research
Attention to detail
Account management

Full Job Description

Job Title: Benefit Success Manager

Reports To: Client Services Manager

Work Location: In-person

Overview

As a Benefit Success Manager at ClaimLinx, you are the face of our service team and the primary advocate for our clients. In this highly collaborative role, you will partner closely with our Outside Benefit Consultants to implement new policies, educate clients, and ensure an exceptional customer experience.

You will work directly with business owners, C-suite executives, and HR administrators (for companies of 10–300 employees), acting as the central liaison between our clients and our internal Sales, Claims, and Administration teams. If you are a proactive problem-solver who thrives on building strong professional relationships and guiding clients toward success, we want you on our team.

What You Will Do

Client Engagement & Implementation:

Accompany Outside Benefit Consultants on client visits to gather policy requirements and facilitate smooth onboarding.
Educate client administrators and employees on the ClaimLinx process, including coordinating and leading renewal meetings.
Drive client retention through continued education, renewals, and benefit reviews.
Conduct independent calls to existing and prospective clients to maintain strong connections and assess ongoing needs.

Relationship Management:

Serve as the primary internal and external liaison to ensure swift, accurate responses to client inquiries and a seamless implementation process.
Develop and maintain strong working relationships with potential clients, existing clients, Outside Benefit Consultants, and internal ClaimLinx associates.
Identify opportunities to enhance the customer experience and optimize service delivery.

Account Administration & CRM Management:

Manage prospect and client data within the ClaimLinx CRM, ensuring all interactions and notes are accurately documented.
Process plan implementations, changes, and exceptions within internal systems.
Handle ongoing service processes, including generating client reports, member packets, refund notices, and managing Agent of Record updates.
Research and resolve prescription-related issues directly with pharmacy vendors.
Assist in creating client proposals and sales collateral.

What You Bring to the Team

Experience: A college degree or equivalent experience, plus at least 3 years of business development or account management experience. (Inside customer service, PBM and industry knowledge are highly preferred).
Licensing: Willingness to secure a valid insurance license in the states/territories where ClaimLinx operates.
Communication: Exceptional interpersonal skills with the ability to communicate confidently with company owners and executives, and conducting in-person meetings.
Technical Skills: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with CRM platforms and basic data manipulation.
Work Style: Highly organized, detail-oriented, and able to multitask in a fast-paced environment without direct supervision.
Travel: Ability to travel up to 50% of the time (primarily local/regional travel for client visits).

Benefits

Health, Dental, and Vision insurance
Life insurance
401(k) with company matching
Paid time off
Professional development assistance

Pay: $45,000.00 - $47,500.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in hamilton, oh

Benefit Success Manager

Research Nurse II, Gamble Vaccine Research Center

CT Technologist

Tugger- 2nd shift

Material Handler - 2nd Shift

Assembler - 1st Shift

Customer Service Vehicle Delivery Driver- 4 day work week!

Operations Manager in Training

Surgical Technologist - Main Operating Room - Full Time - Days

Radiologic Technologist - 32-hours

Material Handler - 2nd Shift

Machine Operator - 1st Shift

Customer Service Specialist - Franklin, OH

Customer Service Delivery Advocate- 4 day work week!

Forklift Operator - Rotating Nights

Market Operations Manager

Customer Delivery Driver- 4 day work week!

Assembler 3rd Shift

Operations Manager in Training

Assistant Manager in Training

I want to receive the latest job alert for customer advocate in hamilton, oh

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