About Van’s Home Center
Van’s Home Center is a trusted, family-owned retailer serving Indiana communities with furniture, appliances, mattresses, and flooring for over 52 years. We work closely with homeowners, builders, and installers to deliver high-quality products and exceptional service. Our flooring department plays a key role in that mission, and we are looking to add a detail-oriented professional to support our growing installation and service operations.
Position Overview
The Flooring Admin / Scheduler is a critical support role within Van’s flooring operations. This position helps manage flooring installation projects from order review through scheduling, installation, and post-install service. The ideal candidate is highly organized, customer-focused, responsive, and comfortable coordinating between clients, installers, builders, and manufacturers to ensure a smooth experience from start to finish.
Key Responsibilities
Assist in managing new flooring installation projects from order review through completion
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Review flooring orders for accuracy, completeness, and readiness for release
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Create purchase orders and release them to Van’s procurement team
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Schedule flooring installations and coordinate timelines with installers, clients, and builders
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Serve as a primary point of contact for installers, clients, and builder partners
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- Act as the primary point of contact for all flooring warranty and service issues
Work directly with clients and flooring manufacturers
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Coordinate service visits and warranty repairs
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Follow through to ensure issues are resolved quickly and professionally
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Render basic flooring and shower layouts (training provided; prior experience a plus)
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Track project details and proactively follow up to ensure deadlines and service commitments are met
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Communicate clearly and professionally to resolve scheduling, installation, or warranty-related issues
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Maintain accurate records and documentation throughout the project lifecycle
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Required Skills & Qualifications
Highly detail-oriented with strong follow-up and organizational skills
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Customer service–driven with a client-first mindset
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Strong written and verbal communication skills
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Proven problem-solving ability and comfort handling service-related issues
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Comfortable working on a computer and able to learn new software quickly
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Highly responsive and able to manage multiple priorities in a fast-paced environment
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Team-oriented and able to work closely with installers, builders, and internal teams
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Preferred Qualifications
Prior experience in the flooring industry strongly preferred
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Experience scheduling installations or coordinating trade services
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Familiarity with SketchUp or similar drawing/rendering software is a plus
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Why Join Van’s?
Join a stable, family-owned company with deep roots in the community
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Work in a collaborative, service-driven environment
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Opportunity to grow skills in operations, scheduling, and project coordination
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Competitive pay and benefits based on experience
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If you take pride in organization, follow-through, and delivering great service, we’d love to hear from you. Apply today to join the Van’s Home Center team.
