Position Purpose
The Assistant Bakery Manager supports the Bakery Manager in leading all aspects of bakery department operations, including production, merchandising, customer service, inventory management, food safety, and associate development. This position helps ensure the department consistently delivers fresh, high-quality bakery products while maintaining operational excellence, driving sales, controlling expenses, and providing an exceptional customer experience. The Assistant Bakery Manager serves as a key department leader and may assume responsibility for department operations in the Bakery Manager’s absence.
Key Responsibilities Customer Service & Sales
- Deliver exceptional customer service by creating a friendly, welcoming, and service-focused environment.
- Assist customers with bakery product selection, custom cake orders, special requests, and product recommendations.
- Promote bakery products through suggestive selling and product knowledge.
- Ensure displays, cases, and tables are attractive, fully stocked, properly signed, and customer-ready.
- Support implementation of promotions, seasonal programs, and sales-building initiatives.
- Resolve customer concerns promptly and professionally.
Department Operations
- Assist in coordinating daily bakery production, packaging, merchandising, and replenishment activities.
- Ensure bakery products are prepared, packaged, labeled, and displayed according to company standards.
- Monitor inventory levels and assist with ordering to maintain product availability while minimizing waste.
- Oversee product rotation and freshness standards to ensure quality and reduce shrink.
- Maintain clean, organized, and efficient production and sales areas.
- Support execution of company merchandising plans and operational initiatives.
Leadership & Team Development
- Assist with supervising, training, coaching, and developing bakery associates.
- Support onboarding and skill development for new team members.
- Help establish performance expectations and provide ongoing feedback.
- Foster a positive work environment focused on teamwork, accountability, and customer service excellence.
- Lead by example through professionalism, integrity, and strong work habits.
- Assist with labor planning, scheduling, and workload distribution.
Food Safety & Compliance
- Ensure compliance with all food safety, sanitation, health department, and company policies and procedures.
- Monitor product quality, freshness, labeling, dating, and storage practices.
- Ensure associates follow safe food handling, preparation, and cleaning procedures.
- Maintain department readiness for food safety, operational, and compliance audits.
- Identify and address safety concerns promptly to maintain a safe environment for customers and associates.
Financial Stewardship
- Assist with managing department sales, labor, inventory, and operating expenses.
- Support shrink reduction efforts through effective ordering, production planning, inventory controls, and product rotation.
- Monitor sales trends and adjust production levels to meet customer demand.
- Help achieve department sales, productivity, and profitability goals.
- Identify opportunities to improve operational efficiency and department performance.
Qualifications
- High school diploma or equivalent preferred.
- Previous bakery, food service, retail, or supervisory experience preferred.
- Knowledge of bakery products, food production, merchandising, and food safety practices preferred.
- Strong leadership, communication, and customer service skills.
- Strong organizational, planning, and problem-solving abilities.
- Ability to multitask and perform effectively in a fast-paced environment.
- Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
Physical Requirements
- Ability to stand and walk for extended periods.
- Frequent bending, reaching, lifting, carrying, and twisting.
- Ability to lift and carry up to 50 pounds with or without reasonable accommodation.
- Ability to work around bakery equipment, ovens, and food preparation areas.
- Ability to safely operate bakery equipment in accordance with company standards.
Success Measures
A successful Assistant Bakery Manager demonstrates strong leadership, maintains exceptional food safety and product quality standards, develops and supports associates, drives department sales and profitability, minimizes shrink and waste, executes merchandising programs effectively, and consistently delivers an outstanding customer experience while contributing to the overall success of the store.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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