About the Role
This is not a role where you wait to be told what to do next. You’ll own a portfolio of single-family and small multi-family rentals across the Wilmington market – but unlike most PM jobs, you won’t be doing it alone. You’ll be backed by a dedicated leasing agent, a maintenance coordinator, and in-house maintenance technicians, so you can focus on what matters most: owner relationships, portfolio performance, and keeping things running smoothly.
You’ll report directly to ownership, which means quick decisions, real autonomy, and direct impact. We run on AppFolio and well-defined workflows – your job is to execute and improve them, not build them from scratch. The team is genuinely collaborative, and we hold each other to a high standard without the politics.
Experience Required: 3+ years residential property management
Portfolio: Single-family residential + small multi-family
Team Structure: Leasing Agent · Maintenance Coordinator · In-House Technicians
We Take Service Seriously – The Numbers Back It Up
Our most recent Net Promoter Scores:
81 – Owner Client NPS
55 – Resident NPS
Consistently strong Google reviews from owners and residents reflect a team that takes pride in its work.
What You’ll Own
- Day-to-day management of a residential portfolio – owner communication, lease renewals, rent collections, and financial performance
- Overseeing maintenance coordination through your maintenance coordinator and in-house technicians – you direct; they execute
- Leasing oversight in partnership with your leasing agent – market analysis, pricing decisions, application review, and move-in
- Property condition evaluations – both scheduled and as-needed
- Compliance and lease enforcement, including security deposit processing within NC-mandated timelines
- Monthly review of operating statements; flagging issues and recommending action
- Setting the standard for service quality across your team
You’re a Strong Fit If You…
- Have managed a residential portfolio largely on your own and are excited by what you could do with actual team support behind you
- Communicate proactively – owners and tenants hear from you before they have to ask
- Know NC landlord-tenant law well enough to make confident decisions without looking everything up
- Are comfortable in AppFolio (or a comparable platform) and pick up new software quickly
- Can manage competing priorities without dropping balls – you’re organized by nature, not by reminders
- Work well without micromanagement and actually prefer it that way
Requirements
Active NC Real Estate License – Required
3+ years residential property management experience – Required (single-family strongly preferred)
- Proficiency in AppFolio or similar property management software
- Experience with LeadSimple or comparable task/workflow tools
- Valid NC driver’s license and clean driving record
- Strong written communication – you’ll be the voice of the company to owners and tenants
Benefits
- Group health, dental & vision insurance
- Supplemental insurance options
- SIMPLE IRA with company match
- 10 paid holidays
- 10 days PTO
- 5 sick days
About RPM Champion
We manage a portfolio of single-family and multi-family rentals across Wilmington and Jacksonville, NC. We’re part of the Real Property Management franchise network – which means proven systems and national resources – but we’re owner-operated, which means decisions get made quickly and the people doing the work have a real voice. We’re growing, and we want people who want to grow with us.
To Apply
Send your resume and a brief note on your PM experience – specifically the size of portfolio you’ve managed and the tools you’ve used – to [email protected]. No cover letter required, but tell us why this type of role fits you.
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Approximately how many units have you managed at one time?
- What property management software have you used, and how would you rate your proficiency?
Work Location: In person
