Top 9 It director Jobs in Hampton, Va

Director of Client Services
Hampton University —Hampton, VA
- $90,000 - $100,000 a year
- Full-time
- Background check
- Management
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Project Director - High Performance Data Facility
Jefferson Lab —Newport News, VA
- $169,000 - $266,800 a year
- Email
- Master's degree
- Recruiting
- Contracts
- Paid holidays
- Health insurance
11d
Vice President - IT Applications
Family Dollar —Chesapeake, VA
- $250,000 - $275,000 a year
- Full-time
- Oracle
- Computer Science
- Merchandising
13d
Director, Privileged Access Management
ADP —Norfolk, VA
- $105,600 - $282,600 a year
- Full-time
- Azure
- Computer Science
- 5 years
- Wellness program
- Disability insurance
Head of Cybersecurity
Maersk —Norfolk, VA
- $143,000 - $160,000 a year
- Full-time
- 5 years
- Pass drug screening
- Analysis skills
- Health insurance
- Dental insurance
Assistant VP of Research & AI Enablement
VP DIGITAL TRANSFORMATION & TECHNOLOGY —Norfolk, VA
- Part-time
- AWS
- University
- Doctor of Philosophy

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Assistant Director - IT Application Development
School Employees Retirement System of Ohio —Columbus, OH
Master’s degree preferred or Bachelor’s degree in computer science, business, or related field. The School Employees Retirement System of Ohio is seeking an…
$137,720 - $213,464 a year
11d
IT Director of Professional Services
EasyIT —Dublin, OH
Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO.
$90,000 - $120,000 a year
Quick Apply

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Director of Client Services

Hampton University -
Hampton, VA

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Managing technical support teams
Customer communication
ITIL Certification
Management
Serving clients
Managing teams in a customer support role
Team leadership
IT service management
Academic institution experience
Frontline customer support management
Supervising experience
Incident response
Bachelor's degree
IT project management
Leading team collaboration initiatives
Managing projects
Experience at colleges/universities
Help desk

Full Job Description

Director of Client Services

Job description:

The Director of Client Services in the Division of Information Technology (DoIT) is a strategic and results-oriented leader responsible for overseeing a team that provides a comprehensive range of IT support services to the university community. This role is vital in ensuring a positive and efficient user experience by managing various IT services and fostering strong communication with faculty, staff, and students. This is a full-time onsite position with the successful candidate reporting to the Assistant Vice President for Information Technology.

Job Duties:

Oversee the daily operations of the Client Services unit, including help desk services, PC labs, print management, desktop workstation deployment and maintenance.
Develop and implement key performance indicators (KPIs) to measure the effectiveness of the help desk and other client services.
Manage software licenses and relationships with vendors. Act as the Division’s inventory manager of technology assets.
Works intimately with the Office of Human Resources to ensure proper on-boarding and off-boarding of personnel.
Manage IT Title III activities to ensure compliance with federal regulations and achievement of program goals.
Oversee IT governance initiatives and policies.
Work with DoIT colleagues to develop and implement communication strategies to keep the user community informed about IT services and initiatives.
Provide leadership and direction to the Client Services team, fostering a culture of collaboration, communication, and continuous improvement.
Collaborate with faculty, staff, and students to identify technology needs and determine how DoIT can support academic programs and initiatives to ensure that Client Services is aligned with the university’s mission and goals.
Other duties as assigned by management.

Qualifications

Bachelor’s degree in computer science, information systems, or related field.
Minimum of three (3) years experience in a leadership role within IT Service Delivery or Client Services.
Proven experience in managing and supervising a team of IT professionals.
Strong understanding of higher education IT infrastructure and support needs.
Excellent communication, interpersonal, and problem-solving skills.
Ability to build and maintain strong relationships with internal and external stakeholders.
Experience with project management methodologies.

Preferred Qualification:

Master's degree in Computer Science, Information Technology, or a related field.
Experience managing help desk operations and developing (KPIs).
Experience with software license management and vendor relationships.
ITIL (Information Technology Infrastructure Library) certification

To Apply:

Please submit a cover letter, resume, and a completed Application for Educational Support Staff Employment to the

Office of Human Resources

Hampton University

Hampton, VA 23668

**No phone calls

As a condition of employment, Hampton University requires all employees to be vaccinated against COVID-19, unless you submit and are approved for a medically contraindicated exemption or religious exemption.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Ability to Relocate:

Hampton, VA 23669: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it director jobs in hampton, va

Director of Client Services

Project Director - High Performance Data Facility

Vice President - IT Applications

Director, Privileged Access Management

Head of Cybersecurity

Assistant VP of Research & AI Enablement

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