Top 1 Veterinary office manager Jobs in Hampton, Va

VETERINARY OFFICE MANAGER
MERCURY ANIMAL HOSPITAL INC. —Hampton, VA
- $19 - $25 an hour
- Full-time
- Microsoft Excel
- OSHA
- Mid-level
- Continuing education credits
- Health insurance
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14d

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VETERINARY OFFICE MANAGER
MERCURY ANIMAL HOSPITAL INC. —Hampton, VA
Be able to answer pet owner’s questions regarding hospital policies, appointment availabilities and treatment costs. Works closely with the Practice Manager.
$19 - $25 an hour
Quick Apply
14d
Urgent Care Veterinary Practice Manager
UrgentVet - Newport News —Newport News, VA
Prior management experience, preferably in a veterinary or related field, with a focus on leading and developing teams. Generous paid time off (PTO).
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VETERINARY OFFICE MANAGER

MERCURY ANIMAL HOSPITAL INC.
Hampton, VA

Quick Apply

Job Details

Full-time
$19 - $25 an hour
14 days ago

Benefits

Continuing education credits
Health insurance
Paid time off
Employee discount
Professional development assistance

Qualifications

Animal hospital experience
Veterinary receptionist experience
In-person customer service
Veterinary clinic administration
Veterinary clinic experience
High school diploma or GED
Front desk
Office management
Critical care experience
Veterinary team management
Veterinary terminology

Full Job Description

Mercury Animal Hospital is a full-service facility. We specialize in dogs and cats. Our facility is equipped to offer a wide range of services to serve our clients and our patients. The staff at Mercury Animal Hospital are real animal lovers. This is the First and Foremost requirement of all staff members. Each employee is well trained to handle every pet in a gentle, loving and caring manner.

JOB SUMMARY:

Mercury Animal Hospital Inc. is looking for a Veterinary Office Manager who will be pivotal in keeping our practice organized, efficient and client-patient focused. This vital role combines administrative excellence with a deep understanding of veterinary practices, animal care, and client communication. As the cornerstone of our team, you will ensure smooth hospital workflows, uphold high standards of animal welfare, and foster a welcoming environment for pet owners and their beloved animals. Your energetic leadership will drive efficiency, enhance client satisfaction, and support our mission to provide exceptional veterinary services.

RESPONSIBILITIES:

Many of your responsibilities focuses on day-to-day operations including but not limited to:

Coordinate and manage all office administration procedures
Screening telephone calls
Preparing employee work schedules and managing the staff
Resolve conflicts among office staff members
Be able to answer pet owner’s questions regarding hospital policies, appointment availabilities and treatment costs
Be patient, detail-oriented and be able to multitask
Responsible for the reviewing applications, interviews, training new hires (receptionist); all employee employment reviews
Overseeing appointment scheduling, billing and client communications
Works closely with the Practice Manager
Ensures compliance with OSHA, DEA, State veterinary regulations and hospital protocols
Ensure compliance with veterinary terminology standards and accurate record keeping for all patient histories, treatments, and procedures
Communicate effectively with pet owners regarding animal behavior, health status, treatment plans, and post-visit instructions to foster trust and clarity

WHAT WE ARE LOOKING FOR:

Must be able to communicate with the public daily and in a professional manner
Great organizational and time-management skills
Excellent leadership and conflict resolution skills
Strong problem-solving, administrative and organizational skills
Exceptional customer service skills
Detail-oriented, patient and empathetic

PREFERRED EXPERIENCE:

High school diploma or GED
Bachelor's or associate degree in business administration or related field is an advantage
Minimum of 3+ years of Veterinary Office Manager experience or a minimum of 5+ years of Veterinary Receptionist
Experience with Veterinary practice management software is a plus
Great organizational and time-management skills
Ensures compliance with OSHA, DEA, State veterinary regulations and hospital protocols
Experience with scheduling, staffing and team development
Proficient with general office equipment (ie. Multi-line phone system, fax, scanner)
Proficient all Microsoft Office applications (ie. Word, Excel, etc.)
Familiarity with front desk operations including client communication, record keeping, and appointment scheduling.

Pay: $19.00 - $25.00 per hour

Benefits:

Continuing education credits
Employee discount
Health insurance
Paid time off
Professional development assistance

Application Question(s):

On Weekdays, Are you available to work on your selected work days from/between 6:45am-6:00pm? Please answer YES or NO
We are located in Hampton, VA. If your residence is NOT in Hampton and you choose to take this position, are you willing to travel to Hampton on a DAILY basis (or whatever) your schedule may be, for work? Please reply with a YES or NO.
Interview days are ONLY held Monday-Thursday and held ONLY at 4:30pm. We also occasionally hold interviews on Saturdays at 10:00am ONLY. Are you available to attend one of those days and that time?
I have previously interviewed with the company, Mercury Animal Hospital, Inc. in the past. YES or NO ?
I have previously been offered a position with the company, Mercury Animal Hospital, Inc. in the past. YES or NO?
I have previously worked for the company, Mercury Animal Hospital, Inc. in the past. YES or NO?
I have worked previously at a Veterinary Hospital/Humane Society etc. as a Veterinary Assistant (must show on resume). You will not receive an interview w/out previous work history on your resume. YES or NO
Are you available to work on Saturdays? Please answer YES or NO.
I understand that if I do not answer all of the screener questions that I will not receive an interview. YES or NO.
I have read, understand and agree with the pay range for the Veterinary Office Manager position. YES or NO

Education:

High school or equivalent (Required)

Experience:

Veterinary Office Management: 3 years (Required)

Shift availability:

Day Shift (Required)

Ability to Commute:

Hampton, VA 23666 (Required)

Work Location: In person

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