Top 1051 Director of customer service Jobs in Hampton Va

Human Resources Deputy Director
City of Chesapeake —Chesapeake, VA
- $101,000 - $150,000 a year
- Overtime
- 5 years
- Office
- Driver's License
Site Director at Sewells Point Elementary School
KinderCare Education —Norfolk, VA
- $19.60 - $27.45 an hour
- Full-time
- Classroom
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Director of Operations and Programs
Overtime Athletics - Tidewater Va —Virginia Beach, VA
- $40,000 - $75,000 a year
- Overtime
- Sales
- Mid-level
- Bachelor's degree
Quick Apply
5d
Director of Academic Success Services
Christopher Newport University - Main Campus —Newport News, VA
- $89,001 - $99,000 a year
- Part-time
- Doctoral degree
- Master's degree
- University
Director of Student Accessibility and Care Team Support
Christopher Newport University - Main Campus —Newport News, VA
- $92,116 - $105,000 a year
- Full-time
- University
- Bachelor's degree
- Social Work
9d
Director of University Events
Christopher Newport University - Main Campus —Newport News, VA
- From $89,001 a year
- Part-time
- Master's degree
- University
- Bachelor's degree
Director, Merchandise Operations
Dollar Tree —Chesapeake, VA
- $158,000 - $189,000 a year
- Full-time
- Merchandising
- Bachelor's degree
- Mentoring
Director
Hampton University —Hampton, VA
- $70,000 - $75,000 a year
- Full-time
- Master's degree
- 8 years
- University
- Disability insurance
- Dental insurance
Director of Academic Success Services
Christopher Newport University —Newport News, VA
- $89,001 - $99,000 a year
- Full-time
- Background check
- Customer service
- English
Director of Learning & Development
Towne Insurance —Norfolk, VA
- $150,000 - $195,000 a year
- Hybrid work
- Business Administration
- Senior level
- Business
- Profit sharing
- Paid training
Director, Federal Program Management
Magellan Health —Fort Eustis, VA
- $93,955 - $159,725 a year
- Full-time
- LMFT
- Microsoft Excel
- Up to 50% travel
Director of K-12 Programs
Newport News Public Schools —Newport News, VA
- Full-time
- School experience
- Doctoral degree
- Writing skills
Commercial Project Manager - Customer Programs
TE Connectivity —Hampton, VA
- $120,000 - $160,000 a year
- Remote
- Travel
- Senior level
- Communication skills
- Employee stock purchase plan
- Disability insurance
Director of Student Accessibility and Care Team Support
Christopher Newport University —Newport News, VA
- $92,116 - $105,000 a year
- Weekends as needed
- Background check
- Experience working with individuals with disabilities
- Office
11d
State Director (Virginia)
The Bair Foundation —Virginia Beach, VA
- $95,000 - $110,000 a year
- Full-time
- Master of Social Work
- Management
- Doctoral degree
- Mileage reimbursement
- Health insurance
Director of Growth & Operations
The Royal Team —Norfolk, VA
- $65,000.00 - $113,771.47 a year
- Full-time
- Sales
- Office
- Business development
Quick Apply
Director of Guest Services
Glass Light Hotel & Gallery —Norfolk, VA
- $70,000 - $75,000 a year
- Full-time
- Spanish
- Hotel
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
Associate Director of Military Connection Center
VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES —Norfolk, VA
- Part-time
- Computer literacy
- University
- Bachelor's degree
Director of Education
Advanced Technology Institute LLC —Virginia Beach, VA
- $75,000 - $90,000 a year
- 5 years
- Computer literacy
- Master's degree
Quick Apply
Director of Secondary School Leadership
Newport News Public Schools —Newport News, VA
- Full-time
- School experience
- Classroom
- Office

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Human Resources Deputy Director

City of Chesapeake -
Chesapeake, VA

Apply Now

Job Details

Full-time
$101,000 - $150,000 a year

Qualifications

Driver's License
Bachelor's degree

Full Job Description

Position Information

Working Title of Vacant Position

Human Resources Deputy Director

Job Type

Full Time

Posting Type

Public

Number of Vacancies

Department

HUMAN RESOURCES

Division

HUMAN RESOURCES

Requisition Number

2026382

Number of hours worked per week

Work Schedule

Monday – Friday- 8 a.m. to 5 p.m.; Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Work Site Location

Chesapeake, VA

Position Driving Requirement

O - Occasional

Pay Grade

GE23

Pay Basis

Semi-Monthly

Advertised Salary

$101,000 – $150,000, DOQ

Job Description

Are you a strategic, people‑centered leader with a passion for strengthening organizational culture and elevating employee experience? If so, the City of Chesapeake invites you to join our team!

We are seeking an adaptable, forward‑thinking human resources professional to serve as Human Resources Deputy Director, helping lead a department committed to exceptional service, continuous improvement, and organizational stewardship. As Virginia’s second most populous city, Chesapeake offers a dynamic and diverse environment where HR plays a vital role in supporting over 3,000 employees across 25+ departments providing a wide-variety of services to our citizens.

POSITION OVERVIEW

The Human Resources Deputy Director provides strategic and operational support to the Human Resources Director, assisting with the oversight of daily departmental operations and the delivery of a broad range of HR programs and services. The Human Resources Deputy Director works within broad organizational policy and guidelines to plan, implement, and assess HR initiatives; supervise assigned staff; resolve complex personnel issues; and ensure regulatory compliance across HR functions. This position plays a critical role in advising City executives on HR strategies, guiding problem‑solving efforts, and upholding the City’s mission and CARES organizational values.

The Huma Resources Deputy Director may oversee one or more key HR functional areas, including:
benefits administration, learning and development, employee/labor relations and EEO, absence management and ADA compliance, classification and compensation, HRIS, and talent acquisition.

PRIMARY DUTIES

Provide strategic leadership and direct supervision to HR staff, including training, guidance, direction, evaluation, and constructive feedback.
Develop, revise, and interpret HR policies and procedures; respond to inquiries regarding HR programs and City policies.
Support the Director in managing daily operations of the HR department and implementing policies, long‑range plans, and organizational priorities.
Provide guidance on resolution of HR issues and departmental concerns; advise executives on strategies for effective problem‑solving.
Oversee assigned functional area(s) such as benefits, learning and development, employee relations/EEO, ADA/absence management, classification and compensation, HRIS, or talent acquisition.
Manage special assignments and complex HR projects delegated by the Director.
Lead or participate in staff meetings, City-wide workgroups, and professional development sessions.
Ensure compliance with regulatory requirements, timelines, HR standards, and City policy.
Uphold and model the City’s CARES values: courteousness, attentiveness, resourcefulness, empowerment, and stewardship.

The City of Chesapeake offers an exceptional range of benefits.

#HumanResources
#HR

Required Qualifications

EDUCATIONAL REQUIREMENT:
Requires a bachelor’s degree from an accredited college or university in human resources, public administration, or a closely related field.

EXPERIENCE REQUIREMENT:
In addition to satisfying the education standards, this position requires a minimum of five years of related, full-time equivalent HR experience.

SPECIAL CERTIFICATIONS AND LICENSES:
Requires a valid driver’s license and driving record in compliance with City Driving Standards.

SPECIAL REQUIREMENT:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.

Preferred Qualifications

Significant experience working within the public sector.
Experience overseeing multiple HR functional areas in a large, complex organization.
Project management experience and familiarity with HR enterprise systems.
Experience in labor relations/ collective bargaining.
PHR, SPHR, SHRM-CP, SHRM-SCP, and/or PSHR-CP certification(s).
CCP, CEBS, CBP, CERP, or CLRP certification is a plus.

Posting Detail Information

Job Open Date

07/31/2026

Job Close Date

08/30/2026

Open Continuous

Special Instructions to Applicants

ADA Checklist

Overall Physical Strength Demands

Overall Physical Strength Demands

S=Sedentary - Exerting up to 10 lbs. occasionally or small weights frequently; sitting most of the time.

Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Standing

Occasionally- Up to 1/3 of the time.

Sitting

Continuously- 2/3 or more of the time.

Walking

Occasionally- Up to 1/3 of the time.

Lifting

Rarely- Less than 1 hour per week.

Lifting Amount

Exerting up to 10 lbs

Carrying

Rarely- Less than 1 hour per week.

Carrying Weight

Exerting up to 10 lbs

Pushing/Pulling

Rarely- Less than 1 hour per week.

Pushing/Pulling Weight

Exerting up to 10 lbs

Reaching

Rarely- Less than 1 hour per week.

Handling

Rarely- Less than 1 hour per week.

Fine Dexterity

Rarely- Less than 1 hour per week.

Kneeling

N = Never

Crouching

Never- Never occurs.

Crawling

Never- Never occurs.

Bending

Never- Never occurs.

Twisting

N = Never

Climbing

Never- Never occurs.

Balancing

Never- Never occurs.

Vision

Continuously- 2/3 or more of the time.

Hearing

Continuously- 2/3 or more of the time.

Talking

Continuously- 2/3 or more of the time.

Foot Controls

Rarely- Less than 1 hour per week.

Machines, Tools, Equipment and Work Aids Used

Computer, printer/copier, keyboard, mouse, phone

Protective Equipment Required

Health and Safety

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Mechanical Hazards

N = Never

Chemical Hazards

N = Never

Electrical Hazards

N = Never

Fire Hazards

N = Never

Explosives

N = Never

Communicable Diseases

S = Seasonally

Physical Danger or Abuse

N = Never

Other

If Other, Description

Environmental Factors

D = Daily W = Several Times Per Week M = Several Times Per Month S = Seasonally N = Never

Dirt and Dust

S = Seasonally

Extreme Temperatures

N = Never

Noise and Vibration

N = Never

Fumes and Odors

N = Never

Wetness/Humidity

N = Never

Darkness or Poor Lighting

N = Never

Primary Work Location

Office Environment

Non-Physical Demands

C = Continuously- 2/3 or more of the time. F = Frequently- From 1/3 to 2/3 of the time. O = Occasionally- Up to 1/3 of the time. R = Rarely- Less than 1 hour per week. N = Never- Never occurs.

Time Pressures

Occasionally- Up to 1/3 of the time.

Emergency Situations

N = Never

Frequent Change of Tasks

Continuously- 2/3 or more of the time.

Irregular Work Schedule/Overtime

Occasionally- Up to 1/3 of the time.

Performing Multiple Tasks Simultaneously

Continuously- 2/3 or more of the time.

Working Closely with Others as Part of a Team

Continuously- 2/3 or more of the time.

Tedious or Exacting Work

Occasionally- Up to 1/3 of the time.

Noisy/Distracting Environment

Occasionally- Up to 1/3 of the time.

Other

If Other, Description

Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s)

Temporarily

Professional References

Please provide contact information for professional references.

Minimum Requests

Maximum Requests

Apply Now

Refine Your Search

director of customer service jobs in hampton va

Human Resources Deputy Director

Site Director at Sewells Point Elementary School

Director of Operations and Programs

Director of Academic Success Services

Director of Student Accessibility and Care Team Support

Director of University Events

Director, Merchandise Operations

Director

Director of Academic Success Services

Director of Learning & Development

Director, Federal Program Management

Director of K-12 Programs

Commercial Project Manager - Customer Programs

Director of Student Accessibility and Care Team Support

State Director (Virginia)

Director of Growth & Operations

Director of Guest Services

Associate Director of Military Connection Center

Director of Education

Director of Secondary School Leadership

I want to receive the latest job alert for director of customer service in hampton va

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