Top 313 Service desk Jobs in Hampton Va

Technical Service Desk Specialist
Booz Allen Hamilton —Virginia Beach, VA
- $52,900 - $108,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
11d
Helpdesk Technician
MCH Consulting Services LLC —Suffolk, VA
- Full-time
- Warehouse
- Entry level
Quick Apply
TowneBank Mortgage - On-site Service Desk Specialist I
TowneBank Mortgage —Norfolk, VA
- $50,000 - $65,000 a year
- Call employer
- Mid-level
- Office
- 3 years
11d
Service Desk Analyst IV
IMIA, LLC —Portsmouth, VA
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Office
- Windows
Tier-1 Network Monitor/Help Desk Support
General Dynamics Information Technology —Langley AFB, VA
- $55,806 - $74,750 a year
- Data analysis skills
- Mid-level
- 3 years
- Paid holidays
- 401(k) matching
Help Desk Support Technician
Apogee Solutions —Suffolk, VA
- $30 - $35 an hour
- Full-time
- Computer Science
- 5 years
- Writing skills
- 401(k) matching
Quick Apply
2d
Patient Service/Front Desk Coordinator
MyEyeDr. —Newport News, VA
- $15.00 - $21.80 an hour
- Weekends as needed
- Administrative experience
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)
STRATASCORP —Hampton Roads, VA
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Bachelor's degree
Talent Service Specialist - TCOE
ADP —Norfolk, VA
- $21.92 - $40.87 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Wellness program
- Disability insurance
4d
Technology Support Specialist
Portsmouth Public Schools —Portsmouth, VA
- $23.24 - $29.61 an hour
- Online Application
- Research
- Mid-level
- Windows
- Retirement plan
Quick Apply
2d
Front Desk Coordinator
Spinnaker Resorts —Williamsburg, VA
- $17.50 an hour
- Overtime
- Writing skills
- Mid-level
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Receptionist - Newport News Real Estate Law Firm
Coleman & Coleman, PLC —Newport News, VA
- $15 - $16 an hour
- Full-time
- Writing skills
- High school diploma or GED
- US work authorization
- Health insurance
- 401(k)
Quick Apply
8d
SRE Cyber Tools - Splunk Admin.
Leidos —Norfolk, VA
- $107,900 - $195,050 a year
- Full-time
- Bachelor of Science
- DevOps
- 3 years
Front Desk Customer Service
A Logo For You —Williamsburg, VA
- $17 - $21 an hour
- Full-time
- Writing skills
- Office
- In-person
- Dental insurance
- 401(k)
Quick Apply
9d
Optometry Front Desk
Dominion Eye Care —Virginia Beach, VA
- $15 - $18 an hour
- Full-time
- Bilingual
- HIPAA
- Administrative experience
- Paid time off
- Vision insurance
Quick Apply
17h
Office Assistant
Nexus Refrigeration —Norfolk, VA
- $18 - $22 an hour
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- Writing skills
- Health savings account
- Paid holidays
Quick Apply
Receptionist/Administrative Assistant
IntellecTechs, Inc. —Virginia Beach, VA
- $17.00 - $18.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
Quick Apply
18h
Concierge
Harmony Senior Services —Hampton, VA
- Part-time
- Office
- Administrative experience
- High school diploma or GED
- 401(k)
9d
IT Support Specialist
Virginia Peninsula Regional Jail —Williamsburg, VA
- $48,856 - $75,955 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9h
Member Services Specialist
Real Estate Information Network, Inc. —Portsmouth, VA
- $21 - $23 an hour
- Full-time
- Background check
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d

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Technical Service Desk Specialist

Booz Allen Hamilton -
Virginia Beach, VA

Apply Now

Job Details

Full-time
$52,900 - $108,000 a year
11 days ago

Benefits

Disability insurance
Health insurance
Flexible spending account
Tuition reimbursement
Life insurance
Retirement plan

Qualifications

Email customer support
Technical support via phone
Phone communication
IT system monitoring
High school diploma or GED
Technical support via email
Ticketing system technical support

Full Job Description

The Opportunity:

Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Applies specific functional knowledge with general industry knowledge. Develops or contributes to solutions to a variety of problems of moderate scope and complexity. Works independently with some guidance.

What You'll Work On:

Provide Tier I and II technical support of multiple applications.
Manage and resolve Service Desk tickets in a high demand and fast-paced environment.
Monitor and address incidents reported by end-users, escalating to the appropriate teams or leadership as necessary.
Collaborate closely with engineering and management teams while maintaining professional and clear communication.
Identify and implement needed resolutions or workaround solutions for technical issues in a structured manner.

You Have:

Experience serving as the first point of contact for customers seeking technical assistance over the phone and email
Experience monitoring and maintaining the service desk ticketing system to ensure the timely resolution of issues
Ability to work independently and as part of a team in a fast-paced environment
Ability to communicate technical information to non-technical users
Secret clearance
HS diploma or GED

Nice If You Have:

Ability to learn emerging IT technologies with tools in War Data Platform (WDP), or FlankSpeed. Such as SharePoint administration, PowerApps, Foundry
Experience with ticketing systems and service management frameworks
Possession of strong written and communication skills with professionalism in interactions across all organizational levels
Possession of strong customer service skills
Bachelor's degree in IT, Computer Science, or Communications field
CompTIA Security+ or OS Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided .

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

Remote : If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid : If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Apply Now

Refine Your Search

service desk jobs in hampton va

Technical Service Desk Specialist

Helpdesk Technician

TowneBank Mortgage - On-site Service Desk Specialist I

Service Desk Analyst IV

Tier-1 Network Monitor/Help Desk Support

Help Desk Support Technician

Patient Service/Front Desk Coordinator

Junior IT Support Agent/Technician (Shift Schedules: Day, Evening, and Night)

Talent Service Specialist - TCOE

Technology Support Specialist

Front Desk Coordinator

Receptionist - Newport News Real Estate Law Firm

SRE Cyber Tools - Splunk Admin.

Front Desk Customer Service

Optometry Front Desk

Office Assistant

Receptionist/Administrative Assistant

Concierge

IT Support Specialist

Member Services Specialist

I want to receive the latest job alert for service desk in hampton va

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