Top 1814 Member services representative Jobs in Hanover, Ma

Electronic Services Representative
Boston Firefighters Credit Union —Milton, MA
- $51,875.91 - $77,813.87 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Member Service Representative
Rockland Federal Credit Union —Rockland, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Entry level
- Profit sharing
- AD&D insurance
Quick Apply
12d
Member Services Representative (Overnight)
Planet Fitness —Hanover, MA
- $15.50 an hour
- Overnight shift
- Computer literacy
- Cash register
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Library Associate Part-Time
Town of Duxbury —Duxbury, MA
- $24.77 - $29.58 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Experience working with children
RN Case Manager
Blue Cross Blue Shield of Massachusetts —Hingham, MA
- $44.12 - $53.93 an hour
- Full-time
- Nursing
- RN License
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
5d
Community Outreach Representative
New England Medical Group Partners, LLC —Norwell, MA
- $65,000 - $85,000 a year
- Full-time
- Bachelor of Science
- HIPAA
- Mid-level
Quick Apply
Administrative Assistant II - Town Manager and Select Board
Town of Duxbury —Duxbury, MA
- $25.48 - $34.39 an hour
- Full-time
- Word processing
- Mid-level
- Office
6d
Patient Advocate
Beth Israel Lahey Health —Plymouth, MA
- $54,080 - $74,880 a year
- Full-time
- Hospital
- Inpatient
- Mid-level
14d
Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
4d
IT Support Representative (Local Candidates Preferred)
LinQ Global Group —Boston, MA
- Call employer
- Remote
- Bilingual
- Children
- Organizational skills
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Care Representative
42 North Dental —Plymouth, MA
- Dental office
- HIPAA
- Entry level
Quick Apply
6d
Satellite Patient Representative I
South Shore Health —Weymouth, MA
- $17.17 - $23.11 an hour
- Part-time
- Medical terminology
- Entry level
- Time management
Superintendent
Holt Construction —Boston, MA
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
12d
Outreach and Community Specialist
Asian Task Force Against Domestic Violence (ATASK) —Boston, MA
- $52,000 - $67,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Public speaking
- English
- Disability insurance
- Health insurance
Quick Apply
Development Associate
East Boston Social Centers —Boston, MA
- $60,000 - $65,000 a year
- Temporary
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
12d
Early Intervention Clinician
Bay Cove Human Services —Boston, MA
- $60,000 a year
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Master's degree
Quick Apply
Utility Technician/CDL Required
United Site Services —Foxborough, MA
- $23.94 - $33.52 an hour
- Full-time
- Mid-level
- CDL
- Flatbed truck
- Health savings account
- AD&D insurance
PACT Psychiatrist
Vinfen —Plymouth, MA
- $142.48 an hour
- Full-time
- Acute care
- Medicine
- Psychiatry
Quick Apply
Assistant Manager - Cotuit
MA - Community Systems Inc —Plymouth, MA
- $24.74 an hour
- On call
- CPR Certification
- Experience working with individuals with disabilities
- Writing skills
Quick Apply

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Electronic Services Representative

Boston Firefighters Credit Union -
Milton, MA

Quick Apply

Job Details

Full-time
$51,875.91 - $77,813.87 a year
11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Some college
Active listening
Spreadsheets
Research
Windows
High school diploma or GED
Attention to detail
Task prioritization
Productivity software

Full Job Description

Position Overview

The Electronic Services Representative performs a variety of back-office operational and electronic banking functions that support credit union members, frontline staff, accounting staff, and the Electronic Services Department. This position is responsible for overseeing daily digital banking operations, ACH and payment processing, debit card administration, fraud mitigation, account maintenance, and transaction research. The Electronic Services Representative ensures accurate and timely processing, maintains compliance with internal procedures and regulatory requirements, minimizes operational risk, and delivers exceptional service to members and employees.

Key Responsibilities

· Accurately process and research ACH, check, and EFT exceptions and adjustments by established deadlines daily.

· Review and process ACH retail transfers daily.

· Review, process, and research ACH and check returns, ensuring timely resolution

· Provide support for fraud claims, investigations and adjustments involving debit cards, Zelle®, P2P payments, check fraud and other electronic payment channels.

· Manage debit card services, including card ordering, maintenance, replacement, and research related to member accounts and card activity.

· Research and process adjustments related to electronic funds transfer (EFT) errors.

· Process payroll and payroll changes for designated employee groups.

· Review operational reports, perform quality control reviews, maintain accurate records, and identify opportunities for process improvement

· Review and decision mobile deposit transactions submitted through Ensenta, ensuring compliance with credit union policies and risk guidelines.

· Review, verify, decision, and process online account applications.

· Support front-line staff as needed with member inquiries.

· Serve as the primary point of contact for member questions regarding electronic services, including online banking, mobile banking, debit cards, ACH transactions, and digital payment services.

· Assist the Accounting Department with research, reconciliation, and adjustments involving ACH, debit card and check transactions

· Cross-train in department functions to provide operational support and ensure business continuity.

· Participate in electronic services training sessions, webinars, and continuing education to remain current on industry regulations, products, and best practices.

· Perform other duties as assigned.

Qualifications

· Two or more years experience in a financial institution with a working knowledge of electronic payment systems.

· A high school diploma or the equivalent. Some post-secondary education preferred.

· Strong understanding of Windows and Microsoft Office (emphasis on Excel).

· Experience preferred with: Insight, Fiserv Card Services, Ensenta, Ibanking Admin, Partnercare and Compass

Personal Attributes

· Detail Oriented: Prioritize accuracy, thoroughness, and organization

· Communictive: Active listening and clear and concise communication

· Reliable: Consistently dependable, trustworthy, and able to be counted upon to perform as expected

· Organizational: Excels at planning, structuring tasks, and maintaining efficiency

Pay: $51,875.91 - $77,813.87 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in hanover, ma

Electronic Services Representative

Member Service Representative

Member Services Representative (Overnight)

Library Associate Part-Time

RN Case Manager

Community Outreach Representative

Administrative Assistant II - Town Manager and Select Board

Patient Advocate

Patient Services Representative Team Lead

IT Support Representative (Local Candidates Preferred)

Patient Services Representative

Patient Care Representative

Satellite Patient Representative I

Superintendent

Outreach and Community Specialist

Development Associate

Early Intervention Clinician

Utility Technician/CDL Required

PACT Psychiatrist

Assistant Manager - Cotuit

I want to receive the latest job alert for member services representative in hanover, ma

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